JOANNE DIPIETRANTONIO
Joliet, IL 60435
***********@***.***
I am an ambitious career-oriented energetic individual with a keen interest in your company. I possess twenty years of diverse business experience in the healthcare industry. I understand the importance of excellent customer/public relations and strong communication skills. I feel confident that given the opportunity, I can make an immediate contribution to openings you have.
Joanne Dipietrantonio’s experience appears to be concentrated in Medical Billing with exposure to Administrative or Clerical Billing and Collection.
Covelo Group.
Patient Registar.
Register patient for doctor’s appointment, medicine refill and to talk to doctor nurse.
Robert Half/Account Temp/Office Team January 2017 - present
Had many assignment with them
RevMd Partners
May 2017 to July 2017
Medical Billing/Insurance Follow up
Follow up on insurance claim, appeals claims, collection on past due accounts.
PROFESSIONAL EXPERIENCE
MEDICAL BILLING CONSULTATION December 2011-
Cadence Health
Dec 2011 to June 2012
Silver Cross Hospital
July 2012 to Aug 2014
Aunt Martha Clinic
Sept 2015 to Sept 2016
Vein Clinic
Oct 2016 to Jan 2017
Edward Hospitals
March 2017 to June 2018
Covelo Group
Aug 2018 to Oct 2019
Northwestern Clinic
Jan 2020 to Sept 2021
IKS
Nov 2021 to Jan 2022
Edwards Imaging
Feb 2022 to March 22.
Clients included: Cadence Health, Silver Cross Hospital, Aunt Martha’s Clinic, Vein Clinic of America, Edward Hospital, IKS, and Edward Imaging
Medical billing and follow up on claim
Billed Commercial and Managed care Billing
Pre registering patient for medical testing
Insurance verification
Medical Insurance billing: billed patient claim. Commercial plans. Managed care plans, Medicare and Medicaid billing.
Medicaid billing: process claim thru Medicaid billing systems.
Verify insurance eligibility
Medical record
Pulling file for physician
Copying medical records
Provena St. Joseph Clinic - Downers Grove July 2010 - December 2011
Medical Receptionist
Answer phone, made appointment, verify insurance, insurance billing.
University of Chicago Finance Office February 1990 - April 2010
Patient Finance Representative
Fielded inbound patient calls regarding invoices and patient refunds.
Data entry of patient information
Responsible for billing and collecting from all commercial and government insurance agencies.
Handled all disputes regarding charges, accepted credit card payments and adjusted invoices accordingly.
Provided explanation of benefits to patients over the phone
Processed UB92 hospital claim forms daily.
Mailed and faxed claims while preparing appeal letters, correspondence mail.
Insured proper contractual adjustment were posted to accounts.
Knowledge of Medical Terminology.
Payment Posting.
Primary and Secondary Billing; Medicare and Medicaid Billing
Oversaw pre-approval for hospital and some inpatient procedures
Reviewed medical claims and EOB's with no response or denials and followed up with insurance companies.
Verified insurance coverage.
Made follow-up calls to patient to insure claims were process correctly.
Cigna Healthcare September 1989 - February 1990
Customer Service Representative
Answered inbound calls for customer inquiries.
Checked status of outstanding HCFA claims and proved followed up with the customers/clients.
Sent claims back for reprocessing and reviews.
EDUCATION
Joliet Junior College-Joliet, IL : Associate Degree in Business