Customer Service Fort Mill

Sarah Sanchez

929-***-**** • *****************@*****.*** • Fort Mill, South Carolina

EXPERIENCE:

Bossy Beulah’s, Fort Mill, SC —Cashier

May 2024 – August 2024

● Processed customer orders with speed and accuracy, handling cash and electronic payments.

● Assisted with food preparation and ensured a seamless guest experience.

● Maintained a clean and organized workspace while managing high-volume transactions.

● Strengthened interpersonal skills through daily customer interactions and teamwork. The Wine Shop, Rivergate, NC — Host/Runner

September 2023 – May 2024

● Provided exceptional customer service, fostering relationships with regulars and ensuring a welcoming atmosphere.

● Managed reservations, waitlists, and seating arrangements in a high-paced environment.

● Delivered food and beverages efficiently, coordinating with kitchen and bar staff to maintain smooth service.

● Developed strong communication and multitasking skills in a fast-paced, customer-centric setting.

EDUCATION

College of Charleston, Charleston, SC

Expected Graduation: 2028

Bachelor of Science in Computer Information Systems Minor in Business Administration

● Relevant Coursework: Website Design, Cybersecurity, Calculus for Business and Social Sciences, Sociology

● STEM Program Participant & LS-AMP Member

PROJECTS/CERTIFICATIONS

Website - HTML website creation

Google - Connect and Protect: Networks and Network Security Course certificate Google - Foundations of Cyber Security Course certificate Google - Play It Safe: Manage Security Risks Course certificate Google- Tools of the Trade: Linux and SQL

SKILLS

● Computer Information

Systems & Business

● Fundamentals Website

Design &

Cybersecurity

● Awareness Strong

Interpersonal &

Communication Skills

● Customer Service &

Hospitality Expertise

● Cash Handling & POS

System Proficiency

● Problem-Solving &

Adaptability in

Fast-Paced

Environments

INVOLVEMENT

● Women in Business

Club

● Entrepreneur Club

● Fashion & Beauty

Career Circle

● LS-AMP

● AI Buisness Club

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