Customer Service United States

MARTITA VELIZ

Email : **************@*****.***

Phone number : 240-***-****

PROFESSIONAL SUMMARY

Driven and bilingual professional with a proven track record in customer service and cash handling,demonstrated during my tenure at 5 star beauty . Excelled in maintaining high accuracy levels in transactions, ensuring a balanced cash drawer with 100% accuracy adapted to business needs with flexibility, showcasing rapid adaptability and empathy towards customers needs.

SKILLS

●customer service

●2 years experience in customer services

●Patience and empathy

●Bilingual

●Rapid and adaptive

WORK HISTORY

Cashier 5 star beauty - 3404 Donnell Dr forestville MD 20747 United States

September 2022

●Greeted customers entering store and responded promptly to customers needs.

●Worked flexible schedules and extra shifts to meet business objectives.

●Operated cash register for cash, check, credit card transactions with excellent accuracy levels .

●Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift .

●Maintained a clean organized inventory

Sandwich artist \ Subway 3388 Donnell Dr

Unit 32

Forestville, MD 20747

United States

June 2022

●Supported the opening and closing of each shift demonstrating punctuality .

●Anticipated customer needs providing excellent food service .

Dry cleaner / Zips cleaners 12144 Tech Rd

Silver Spring, MD 20904

United States

November 2024

●Operated POS system transactions .

●Guided new customers daily on our services with a professional attitude .

EDUCATION

Central high school - Capitol heights,MD

LANGUAGES

Spanish - fluent

English- fluent

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