Customer Service & Social Media

Isabella M. Garcia

Frisco, TX 214-***-**** **** Stonebrook Parkway Frisco Tx ********.********@******.*** Professional Summary

Highly motivated and detail-oriented professional with a diverse background in customer service, sales, and property management. Adept at multitasking, managing operations, and providing excellent service. Experienced in team leadership, sales transactions, and effective communication. Education

University of Arkansas — Fayetteville, AR

2022 - 2023

Relevant Coursework: College Algebra

McKinney High School — McKinney, TX

2018 - 2022

Relevant Coursework: English Composition 1 & 2

Professional Experience

Assistant Manager

The Enclave at Stonebrook — Frisco, TX

April 2024 - Present

8083 Stonebrook Parkway, Frisco, TX 75034

• Oversee day-to-day property operations and lead the team to meet performance goals.

• Manage resident interactions, including rent deposits, notices, and resolving issues.

• Handle customer service escalations, and train new hires.

• Conduct property inspections, ensure compliance, and plan community events.

• Manage marketing outreach and leasing commissions. Leasing Consultant

The Enclave at Stonebrook — Frisco, TX

September 2023 - April 2024

8083 Stonebrook Parkway, Frisco, TX 75034

• Maintained an active social media presence, posting three times per week.

• Managed CRM system for resident communication and inquiries.

• Conducted property inspections and ensured high standards for amenities.

• Assisted in leasing, customer service, and solving complex resident issues. E-Fulfillment Center Associate

HEB — Plano, TX

May 2023 - September 2023

6001 Preston Rd Ste 100, Plano, TX 75093

• Operated robotics technology for order fulfillment across multiple locations.

• Certified in Material Handling Equipment (MHE) and followed strict safety protocols.

• Adapted to a dynamic schedule, ensuring efficient completion of tasks. Server/Hostess

Mellow Mushroom — Fayetteville, AR

January 2023 - May 2023

1460 E Augustine Ln, Fayetteville, AR 72703

• Managed front-of-house operations, including guest seating and serving.

• Handled tip distribution for staff and ensured excellent customer experiences. Barista

Boba Republic — Allen, TX

January 2021 - May 2021

975 State Hwy 121 #160, Allen, TX 75013

• Prepared specialty beverages and ensured exceptional customer service.

• Provided a welcoming environment to both customers and co-workers. Sales Associate

Belk — McKinney, TX

November 2020 - November 2021

2750 S Central Expy, McKinney, TX 75070

• Processed credit card applications and daily cash transactions with accuracy.

• Maintained a clean and organized store, ensuring a positive customer experience. Skills

• Proficient in Microsoft Office Suite, Yardi, and CRM Systems.

• Strong interpersonal and customer service skills.

• Effective multitasking, problem-solving, and conflict resolution.

• Detail-oriented with excellent organizational abilities. Awards

• Social Media Superstar – RCMI

• Food Service Manager Certification

Contact this candidate