Business Process Project Management

EXECUTIVE PROFILE

** ***** ** *********** ****** technical and project management experiences in IT, Healthcare, Chemical Engineering finance industries. Organize and lead global cross-functional IT system integration and implementation with business process optimization. Possess excellent communication, coordination, negotiation skills and exceptional analytical and problem solving skills. Great team player in multi-cultural working environment.

Global IT Delivery & Program Management for Merger and Acquisition Integration

IT strategic planning, Architecture & Business transformation, CRM, financial implementations.

Budgeting, cost control, profit and revenue growth, Organization and staff development

Business Process Reengineering and Operation management.

SKILLS & CERTIFICATIONS

Managerial: Leadership, Negotiation, Conflict mediation, Requirements Gathering, Stakeholder management, Scheduling, Operational Development, Team Motivation, Business Process Optimization.

Project Management: Waterfall/Agile, ASAP, Service Contract management, Risk management Change management, Release Management, Quality management, Vendor management, Data Governing management.

Technical SAP SD, FI, CO, SAP S4/HANA, MM, PP, GL, SCM, BI, HANA ECC 6, ORACLE 7/8/8i/9i/10G/11/12c/19c, Oracle EBS, RAC, SQL, PL/SQL, Unix Shell Script, MS Project, Dynamics 365 CRM, Big DATA, Cloud Services

Certificates PMI Certified International Project Manager (PMP) Oracle Certified Professional (DBA

Certified Agile Scrum Master

PROFESSIONAL EXPERIENCE

Softech Consulting 9/2015 ~ present Fairfax VA

IT Senior Project Manager

Managed projects of implementation of Dynamics 365 CRM and Genesis Voice system including 17-call center with cloud Data centers for GDIT IaaS Services. Integrated Tableau training and ETL process, reporting system by establishing structure of the development and implementation of policies and procedures conforming to SDLC

Ensured delivery on time, within scope and within budget, Master and integrate technical implementation schedules and tasks in full lifecycle for Census Bureau Questionnaire program

Program managed on the Department of Education for Oracle EBS upgrade from R11 to R12, integrate with Ecom, GL, AP, AR, Data ETL, reporting and cloud traveling system.

Provided supervision/oversight for various projects for quality assurance and escalations. The product involved MS Dynamics 365, SAP HANA Solution, S4HANA, BPC, BI/BW Big Data reporting solutions for DC water Utility.

Managed vendor contract services by assessing the opportunities to final quality review and approval. Led business transformation and implementation incl. CRM, FICO, SD, MM, PP, HR payroll, pricing modules for enabled business globalization for VW Inc. Design Data Model, manage Data Governing and process for security compliance.

Lenovo Inc 11/2007 ~ 7/2015 Raleigh NC

Director of Technical Release Management /Program Management

Successfully sunset IBM legacy PC business operating system and design, build new world-class PC global business management system which save company IT spending 2% of total revenue. Quality assurance all solution design, realization, testing, release and cut-over support. Responsible for all aspects of strategic IT planning, implementation and support worldwide as an integral component of business plan. Manage and deliver several over 10 million dollars’ programs on time and within budget.

Directed global teams’ collaboration, design, integration, implement large scale SAP releases with ECC modules, PLM, CRM, HANA in BWBI go-live to replace IBM world-wide PC business SAP R2 legacy system, provided operation support to gain business organization satisfaction.

Led team to solve the ECC data integration with banks and implement credit card tokenization in finance system

Managed IT global testing teams by automation to insure ECC modules development quality and user acceptance.

In charge of company SOX compliance security project design, solution implementation. Ensure release implementation and ECC, third party system compliant with external auditing rules

Employed stakeholder assessments and readiness evaluations to developed appropriate measures and objective toward optimum outcome of changes. Managed global service provider contract.

Spearheaded on change management for business transformation and IT transition globally.

Achieved 95% user adoption average across all organizations in deployment new technologies and initiatives.

Awarded Lenovo Global Top 50 Distinguished Individual Excellence.

Director of Ecommerce

Developed, deploy company Internet/E-commerce/Web consumer system and Web Enterprise purchasing system.

Co-developed with SAP for Hybris modules and roll out for 48 country B2C and B2B services.

Led Lenovo SAP Vendavo pricing system establish, implementation and maintenance.

Integrate Ecommerce catalog and content management for synchronization in difference of business needs

Organized and lead SAP CRM upgrade program, manage integration with, saleforce.com SaaS service.

BearingPoint Inc. 05/2005 ~ 10/2007, VIRGINIA, USA

Lead Consultant of Technical Management

Implemented Oracle E-Business Suite financial system for Department of Health and Human service and FDA

Designed, developed and managed robust countrywide system infrastructure including UNIX server, network, oracle application database and DATA center.

Designed, established and delivered Child Care Automation Tracking System for Georgia State Education Department, lead project management to ensure the schedule delivery.

Coordinate with functional departments involved in system requirements, Manage business continuity and recovery of company’s information system.

CLMS, 01/2003 ~ 04/2005, VIRGINIA USA

Team lead

Manage a National Office Supply ordering system for General Service Administration of U.S. Government.

Project Manager for SAP Optimization Blueprint. Developed the pre-project work products required for project planning, budget estimation and statement of work.

Conduct Inventory, Procurement, Quality, and Logistics process workshops, document technical requirements, establish data governance organization; data cleanse and develop the implementation plan for BW/BI.

Led technical team to establish SAP R2 integration with Oracle database and custom application.

Early Employment

IT Operation Manager Neustar Inc. – Sterling, VA (04/2001 – 07/2002)

Project Manager/Senior Oracle DBA AT&T Wireless – Ballston Virginia (10/1998 – 04/2001)

Educational Background

Master of Science Indiana University of Pennsylvania – Indiana, PA

Bachelor of Science South China University of Science & Technology – Guangdong, China

Mini Executive MBA China Europe International Business School– Shanghai, China

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