RICHARD DEILEY
Pittsburgh, PA ***** 412-***-**** ********@*****.***
Professional Summary
Accomplished Sales Manager offering over 30 years of experience in a variety of industries including automotive, construction, retail, and wholesale. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and market conditions to stay responsive and successful in dynamic environments. Areas of expertise include developing marketing strategies to educate consumers on product information, organizing successful marketing campaigns, and diligently performs market research to gain competitive advantage, Strong persuasive negotiation skills and program management abilities. Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working closely with customers and promoting a teamwork environment. Committed to education and optimizing employee talent as well as keeping staff informed and motivated. Skills
Strategic Selling
Networking Events
Partnering and Relationships
Advertising Campaigns
Closing Techniques
Consultative Selling Techniques
Sales Strategy Development
Retail Knowledge
Client Base Retention
Lead Identification and Generation
Work History
Director of Sales 02/2021 to Current
Cougar Paws – Pittsburgh, PA
Developed sales strategy based on research of consumer buying trends and market conditions.
Managed and motivated sales team to increase revenue 20% within 2 years. Managed team of sales representatives, providing guidance, coaching and support. Worked closely with product teams to understand customer needs and requirements. Enhanced profitability by developing pipelines utilizing marketing and sales strategies. Connected with prospects through trade shows, cold calling and local-area networking. Prepared sales presentations for clients showing success and credibility of products. Built relationships with customers and community to establish long-term business growth. Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Facilitated business by implementing practical networking techniques. Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Compiled and analyzed data to determine approaches to improve sales and performance. National Sales Manager 06/1991 to 02/2021
Total Systems Technology – Pittsburgh, PA
Established and adjusted selling prices by monitoring costs, competition, supply and demand. Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
Directed effective hiring, orientation, training, development and retention of sales staff to maximize team performance.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Attended events, training seminars and manufacturer product showcases. Sales Representative 05/1990 to 06/1991
RainSoft Water Treatment Systems – Pittsburgh, PA
Sales / Manager 01/1988 to 06/1990
Dream Waterbeds – Pittsburgh, PA
Education
Associate of Arts: Communications 05/1987
University of Pittsburgh - Pittsburgh, PA
Associate of Arts: Business Administration 05/1984 Community College of Allegheny County - Pittsburgh, PA Elected Captain of the 1984 Pennsylvania Baseball Champions and awarded Co-MVP of the Championship Series.
Certifications
Dale Carnegie Sales Training: Winning with Relationship Selling