James A. Feo
Senior Professional Services Engineer
Sarasota FL. 609-***-**** ******@*****.*** Linkein Professional Summary
Results-driven Senior Network Engineer with 24 years of hands-on experience in the design, implementation, and support of Cisco infrastructure across Fortune 500 companies. Proven track record of leading technical teams, optimizing complex networks, and delivering SLA-driven solutions. Skilled communicator with a deep understanding of routing, switching, security, cloud, and data center technologies. Works effectively both independently and as a team leader/player.
Core Competencies
• Enterprise Network Design (Core/Dist/Access)
• Cisco Nexus
• Meraki
• SD-WAN
• LAN/WAN Architecture, Routing Protocols (RIP, ISIS,BGP, OSPF, EIGRP)
• Network Security (Firewalls, VPNs, ISE)
• Wireless Design & Surveys (Ekahau, AirMagnet)
• Data Center Infrastructure & Cloud (Azure, AWS)
• Vendor Experience: Cisco, Juniper, Palo Alto, Fortinet, SonicWall
• NOC Support & Troubleshooting (Wireshark, SolarWinds, SnifferPro)
• Leadership & Team Training
Professional Experience
Wachter Technologies – November 2000 to Present
Senior Professional Service Engineer
• • Lead engineer in enterprise network design and large-scale hardware rollouts (Cisco 2960–9500 series, Nexus 2K–9K, Firewalls).
• • Provided full lifecycle pre/post-sales support and technical guidance to Fortune 500 clients.
• • Designed, implemented, and supported SD-WAN, DMVPN, VPNs, and redundancy solutions.
• • Led Cisco ISE and wireless rollout across hundreds of retail chains.
• • Conducted wireless site surveys and implemented secure WLAN environments.
• • Delivered training sessions to internal teams and client NOC staff.
• • Supported global clients with on-site troubleshooting, optimization, and hardware deployments.
• • Served as NOC Engineer from 2000–2005, providing 24/7/365 support. Key Projects:
• Led 1800+ site router/switch upgrade for national retail chain.
• Led engineering Store of the future (Lowes)
• Led engineering Nextgen (Food Lion)
• Walmart DC Starlink installations (secondary Internet solutions).
• CBRE cradlepoint installations for branch internet failover.
• Food chain network and device support (registers, media converters, printers).
• Supported NFL stadium infrastructure and hospital networks.
• Redesign and implantation Catalina Data Center and Retail wan infrastructure
• Design (switch&wireless) and implantation Georgia Pacific 20+ million sq. ft. Distribution Centers
• Wework installation cisco/juniper routers and switches Feo’s Auto Parts – Feb 1991 to Jan 2000
Store Manager
• • Maintained store IT/network infrastructure.
• • Developed online payroll and web systems.
• • Handled inventory, purchasing, and weekend operations. Certifications
• • CCIE R&S – #37915
• • CCNP, CCNA, CCDA, CCDE
• • CompTIA Network+
• • Cisco Wireless & Security Certs (CS-CRSSS, CS-CAWLANFS)
• • Currently Pursuing: JNCIA
Education
Camden County Community Technical College
Electronics Certification – 1999
References
• • Tom Kulig – NOC & Engineering Manager 609-***-****
• • Larry Hay – VP of Operations at Wachter 704-***-****
• • Bill Slater – Network Manager at Catalina 727-***-****