Customer Service Agent

Omead Zarei

Email: *************@*****.***

Mobile: 804-***-****

Education:

High school diploma from Benedictine college preparatory Richmond VA, Graduated 2016

Skills of Note:

● Fluent in Farsi (Persian) and English

● Proficient in: MS Office Suite, iOS operator systems Employment History:

Best Buy

August 2023 to present

● Sales advisor

● All around tech assistance

● Customer service agent

Saxon Shoes

● Nov 2022 to Jul 2023

● Sale

● Providing customer service in the sales of shoes and handbags

● Answering customer requests for specialty or hard to find products

● Guidance for customers based on their individual physical needs Tjmaxx

● Jun 2021 to Nov 2022

● Store Customer Care Coordinator

● Managed money and customers to maintain the integrity of finances and inventory

● Marketing store credit cards

COVID Temporary Employment

● Dec 2020 to Jun 2021

● Sales Representative

● Medical Transport Driver

Chick-Fil-A

● Sep 2018 to Nov 2020

● Lead Cashier and Dining Room Staff

● Training new employees on register utilization and customer service

● Mitigating Customer Service complaints and resolving customer issues Lowes

● Jan 2018 to Sep 2018

● Customer Service Associate, Electrical Department

● Answering customer questions regarding products

● Managing inventory with assistance of automated systems to fulfill customer inquiries

Nordstrom

● June 2017 to Aug 2017

● Shoe Department Salesclerk

● Assisted customers in purchasing products

● Maintaining customer satisfaction with service and products Jimmy Johns

● Sep 2016 to Feb 2017

● Server and Delivery Driver

● Customer service representative for sales of product

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