Summary: Versatile and resourceful Information Technology/Network/Radio Frequency/Cloud Specialist/Consultant/Administrator with a combined 17 years of Information Technology experience working in the Private and Public sectors across various career fields—five years as a technician in conjunction with helpdesk support services for A small business Computer Repair Shop. Seven years in the private sector focused on logistics data management/processing for UPS, emphasizing Logistics Data workflow optimization for the U.S. Customs Department, holds a proprietary system via implementation of logistical asset detainment and reintegration. Three and a half years in the United States Military as a Leading Signal Solider performing a wide variety of tasks outside my original designation of a 25 Q ranging from Network Configuration using Military Grade Encryption/SSH, Cyber Security, Tunnel Implementation, Microsoft Active Directory, Microsoft 365 Administration/Microsoft Azure, VoIP, Cisco Call Manager VLAN Management/ Switching/Routing to Satellite Terminal Transmission & Fiberoptic/Coax/Ethernet Cable Implementation and following my military honorable service separation. One year as a DoD IT Specialist/Consultant Contractor working for U.S.R.E.C.(United States Army Recruitment Command), Then an escalation of duty and responsibility the following year upon Change of employment to Senior IT Specialist/Consultant/System Administrator for U.S.A.C.E.( United States Army Core of Engineering) where I would place Emphasis on Expanding my IT Specialist/System Administration/Cloud Administration skills Via utilization of Azure/SCCM/Intune/Active Directory Management/Cyber Security/Asset Management/Data Recovery. Before Transitioning to my current employment role as a Senior Radio Frequency/Network Analyst. During my career, I have become certified in a variety of Information Technology/Network and Cloud computing practices and standards with the acquisition of my Cloud + certification from CompTIA, along with stackable cloud certifications CompTIA Secure Cloud Professional – CSCP & CompTIA Cloud Admin Professional – CCAP and, most recently, CompTIA Cyber Security Analyst - CompTIA CYSA+.
Toron Grubbs
***********@*****.***
EDUCATION
Excelsior University 2022
Associate of Information Technology
Bachelor of Professional Studies in 2022–2025
Information Technology Management
Jefferson Community and Technical College 2015 - 2018
Associates of Arts
CERTIFICATIONS
CompTIA
Security+ 2021 - 2027
Network+ 2022 - 2028
Cloud + 2022 - Current
CompTIA Secure Cloud Professional (CSCP) 2022 - Current
CompTIA Cloud Admin Professional (CCAP) 2022 - Current
CYSA+ 2024 - 2027
DOD (Department of Defense)
Secret Security Clearance 2023- Current
Antiterrorism Training 2023-Current
Counterintelligence Awareness Training 2023-Current
Cyber Awareness Incident and Response 2023-Current
Miscellaneous
CPR 2024-current
HARD SKILLS
Organizational Management
Analytical Skills
Broad Range of Technical/Communications Equipment Setup
Data Design & Defensive Strategy
Establishing VoIP and video
System Hardening Techniques.
Project Management
Call Manager (Cisco unified communications Manager)
Application Remediation
Engineering Software
(Revit, AutoCAD)
Metering Technology Networking
Infrastructure/Analysis/Troubleshooting
/Remediation
SNMP, Solar Winds, IP configuration
MDM, MBM management
Firewall & VMware management
Technician-level repair of physical firewall and servers, desktop &
laptops.
Telework and Remote work troubleshooting.
Cisco proprietary communications (Webex, Jabber)
Microsoft Office 365
Microsoft Azure
Remote Work
Cloud Deployment and Migration
Cloud security
Power shell (minor Scripting)
System Administrator duties (group policy implementation, account configuration, application vetting, Data recovery and migration)
SCCM/MECM
Azure Active Directory/Active Directory
Windows Server Administration
Cisco/Juniper/Meraki switching
& Routing Protocols
Risk avoidance and other standard security practices
Geo-Spatial Imaging Software
Customer Service
Windows/Linux/Mac OS
Radio/Satellite Frequency Analysis/Implementation/Troubleshooting
SOFT SKILLS
Fiber/Coax Cable Repair
Communication Skills
Teaching and Mentoring
Project Management
RELATED EXPERIENCE
Senior RF/Networking Technician Louisville, Kentucky
Insight Global/ Landis & Gyr December 2023 - Current
Daily review of system reports for network/meter failures. Prioritize, coordinate, troubleshoot, and perform RF maintenance activities as required.
SNMP monitorization of over 12,000 Plus Routers/collectors.
Configuration/Deployment of network infrastructure.
Configuration of Sector analysis using Geospatial imaging software Company Proprietary.
Utilization of Spectrum analysis for troubleshooting Network/data collector/meter/router configuration workflow stoppage
Proprietary Industrial/Enterprise Grade Data Collector Poison que removal.
Perform Network Analysts and Meter reads in support of meter reading performance and network maintenance.
Maintain accuracy in databases, Ranger, ARS, etc.
Operate Bucket Truck in support of maintenance activities when required.
Maintain daily/weekly/monthly maintenance log (Performance Metrics Update).
Perform RF Test Bench repairs/analysis over the entirety of the Kentucky and Virginia regions.
Warehouse/Inventory upkeep as required.
Perform Preventative Maintenance for network equipment as scheduled (semi-annual for CMs).
Perform meter investigations (groups or individual meters).
Perform network optimization (analyze MCC/Repeater moves and removals).
Install/Repair meter antennas as required.
Participate in analysts, meter maintenance, and warehouse technicians. This includes performing fundamental network/meter analysis and meter maintenance.
Perform other duties as assigned or required.
Senior IT Specialist/Consultant System Admin Louisville, Kentucky (U.S.A.C.E) June 2023 -December 2023
Troubleshooting/repairing level 1,2- and 3-layer issues with end user/IT systems.
Experience maintaining Xerox, Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits)
Prior USACE/ACE-IT experience
Experience working in a DoD enterprise environment.
Experience supporting Office 365, active directory.
Establishing VoIP phone configurations
Site surveying
System Administration
Server Implementation
Bug Hunt
Security policy implementation and revitalization
Data exfiltration and extraction
Mobile Device Management
SCCM/MECM Administration
Azure Active Directory/Active Directory
INTUNE
Windows Server Administration
Azure Cloud Management
22nd Century Technologies (U.S.A.R.E.C) Fort Knox, Kentucky
IT Specialist October 2022 – February 2023
Create user accounts/tickets.
Configure printers & IOT devices
Ethernet Cable Repair
Configure/Utilize Microsoft 365, Share point, Microsoft Teams
System Administration
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations and LAN performance.
Troubleshoot, diagnose, and resolve technical hardware and/or software issues.
SCCM
Active Directory
Windows Server Administration
USA MILITARY ARMY Fort Hood, Texas
25Q MULTICHANNEL SYSTEMS OPERATOR AND MAINTAINER May 2018 – October 2021
Provide Information Technology Services for small to large Networks; duties ranged from Helpdesk to maintaining Network Security.
Establish reliable Tropospheric, Line of Sight, and Satellite Communications Connections.
Create user accounts/tickets.
Create and adequately secure Networks from scratch.
Replace Legacy Systems in addition to Soft/Hardware Applications
Perform Network hardening as required
Lead a Network Node.
Repairing and configuring hardware/software on various OS such as Windows, Mac, and Linux.
Add services for Cisco and other VoIP vendor phones using call manager and DHCP scope
Office365 Administration/Google Workspace setting up calendars, team meetings using VoIP, and removing/adding active users.
Microsoft Azure/Active Directory Syncing data, Credential and administrative management provisioning external identities and entitling management.
Supporting traditional and legacy applications on current and legacy systems.
System Administration
Sever Implementation
Bug Hunt
Security policy implementation and revitalization
Creation of Standard Operating procedure.
OTHER JOB-RELATED EXPERIENCE
UPS, Louisville, Kentucky
Import and Export Holds Logistics Data Specialist, April (2018- 2011)
Data migration using UPS logistics software and other commercial vendors.
Creating snapshots of productivity data.
Scrumming/ proofing data for incorrect or falsified information with colleagues.
Interpreting data flow for potential pitfalls.
Cross-referencing data between customs/imports/ups main hub Databases to ensure products were assigned to the proper area or removed from egress.
GREG GRISBY’S COMPUTER REPAIR/SUPPORT CONTRACTING Louisville, Kentucky,
IT TECHNICIAN/HELP DESK May (2005-2010)
Customer support/ technical services ranging from establishing a network from the demarcation point to fully set LAN to configuring IoT devices/resetting passwords for personal computers.
Hardware/software support for various OSs: Windows, Mac, and Linux (emphasis on reimaging or data migration from older OS to newer).
Reimaging/backup services along with virtual/physical firewall implementation.
Entry-level web page design.
Lower tier Network security.
CODING LANGUAGES
Python, SQL, and Power shell