Property Manager Customer Service
Resume:
Trina Canario
Contact
Tampa, FL 33605
*****.*******@******.***
Objective
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly build relationships with both new clients and business audiences. Quick learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Education
Sickles High School
Tampa, FL
High School Diploma
Key Skills
Market and Risk Analysis
Property Management
Property Manager Software (Entrata, Yardi, Onesite, MRI)
MLS Database
Negotiation
Written and Verbal Communication
Organization
Networking
Licenses
Licensed Realtor in Florida
Valid until 03/2026
Languages
Spanish
Experience
TITAN CORP NOVEMBER 2023 - PRESENT
Community Director Tampa, FL
Managed day-to-day operations of a 770 - home community, resulting in a 95% occupancy rate.
Increased net operating income by 10% through effective expense management.
Reduced resident complaints by 30% through improved communication and resident events.
Achieved 100% collection rate for two consecutive quarters through proactive delinquency management.
LINCOLN PROPERTY COMPANY NOVEMBER 2019 – JUNE 2023
Property Manager Tampa, FL
Managed day-to-day operations of a 218 - home community, resulting in a 98% occupancy rate.
Communicated with customers and vendors positively with particular attention to problem resolution.
Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Radco Residential December 2015 – November 2019
Assistant Manager Tampa, and Pinellas, FL
Managed day-to-day operations of 5 apartment home communities, resulting in a 100% occupancy rate.
Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
Trained new employees on proper protocols and customer service standards.
Ensuring that landlords comply with current and relevant legislation.
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