Customer Service Personal Assistant
Resume:
Malaya P. Martinez
*************@*****.***
**** *. **** ***** *******, Arizona, 85040
Experience
January 2024- PRESENT
Organizer and personal assistant
● Rearranging living spaces, closets, playrooms, etc.
● Filing documents
● Conducting plans for everyday efficiency
● Identifying and overcoming new challenges
July 2021- PRESENT
E-commerce
● Managing inventory
● Customer service and care
● Creating descriptions for items
● Conducting ads and campaigns
● Selling items online through multiple marketplaces August 2021 - April 2022
Petsmart - Retail Associate & Petcare Position
● Answered phone calls and assisted customers with dog training appointments.
● PetCare- Treating sick animals, feeding & cleaning all of the animal's habitats, general animal knowledge, and aquatic knowledge. August 2019 -August 2021
Panera Bread, Tempe - Sales Associate
● I ran the front of the store including the cashier, & the dining room.
● I moved to the back of the store consisting of the drive-thru, barista, and production.
● Promoted to a manager position.
2
Education
August 2018 - May 2021
Tempe High School, Tempe - High School Diploma
● Art Club Secretary
● Student Council Member
● Mainted a 4.0 GPA
August 2020 - May 2021
East Valley Institute of Technology (EVIT), Mesa - CTE certification, Fashion Design & Merchandising
● Pattern Making/ Sewing Knowledge
● Metamorphx Exhibition, Scottsdale Fashion Square, AZ – April 2021
● Landry Lab Online Pop-up Shop – April 2021
● Family, Career and Community Leaders of America, STARS Event: Entrepreneurship Project
● Fashion Design Program Advisory Board Meetings/ Notes Certifications
National Health & Safety Association, Standard CPR/AED Certification - February, 2022 NRF Foundation RISE UP Training and Credential Program Retail Industry Fundamentals Credential – August 2020
NRF Foundation RISE UP Training and Credential Program Customer Service & Sales Credential – August 2020 Food Handlers Card, EFoodCard – August 2019- August 2024
Skills
• Motivated, organized and responsible
• Understanding and empathetic
• Positive attitude
• Marketing
• FCCLA retail industry & sales experience
References
References Available Upon Request
3
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