Mulu Zewale
647-***-**** **********@*****.***
gmail.com
Personal Support Worker
HIGHLIGHTS OF QUALIFICATIONS
●Over 4 years of experience as a Personal Support
Worker
●Attention to detail with good organizational, problem-solving, and communication skills
●Knowledgeable in MS Office, Internet, and email
●Solid time management skills to assist clients in an efficient manner
●Understanding of social and emotional clients’ needs; respect for dignity, privacy, and freedom
●Adaptability to high-stress environments with the ability to maintain composure and a high level of professionalism
Enjoys working with seniors and the elderly in a patient, caring, and understanding manner
PROFESSIONAL PROFILE
Personal Support Worker
●Assist and escort elderly clients in their day-to-day activities, going for walks, shopping, attending medical appointments and social engagement
●Provide care for physically and mentally limited clients on their hygiene such as bathing, dressing, feeding, toileting, and grooming
●Document clients’ progress and services received in their file to be reviewed by family, supervisors, and doctors
●Support and coach clients with their personal, physical, and health-related issues
●Manage and alleviate patients' pain through expert assessment and appropriate medication administration, enhancing their comfort and well-being
●Accompany patients to day programs and physiotherapy via ambulance and Wheels Trans and select patients’ charts appropriately
●Support individuals to develop skills and assumed roles to promote participation in the community
●Assist clients during meals ensuring residents enjoy nutritious well-balanced meals according to their needs
●Perform routine housekeeping duties: make beds, laundry, cleaning
Dietary Aide
●Prepare and serve nutritious meals and snacks to family members
●Received food ingredients and supplies from the main kitchen and pantry as required for daily family meal operations.
●Reviewed production schedule to determine food requirements including variety and quantity of food for preparation.
●Seasoned and prepared a wide variety of foods such as vegetables, fruits, meats, soups, salads, and cereals in accordance with prescribed recipes.
EMPLOYMENT EXPERIENCE
Harold & Grace Baker Centre Long term care, Toronto ON Nov 2023 to Present.
Personal Support Worker/Dietary Aide, Queens Estate Retirement Residence, Toronto, ON Jun 2023 to Nov 2023.
Personal Support Worker, Paramed Home Health Care Services, Toronto, ON Jul 2019 to Mar 2020.
EDUCATION
Food Service Worker Diploma, North American College – Toronto, ON 2022
Food Handlers Certificate, Canadian Food Safety Training, Toronto, ON 2022
Level C Standard First Aid CPR/AED, Canadian Red Cross, Toronto, ON 2022
Business Administration Diploma with Distinction, Computek College, Toronto, ON 2022
Personal Support Worker Certificate, ABM College, Toronto, ON 2019
Medication Administration Training Certificate, ABM College, Toronto, ON 2018
REFERENCES AVAILABLE REFERENCES