Patient Care Healthcare Administrator

Ishmael Koroma

********@*****.*** 571-***-**** Woodbridge, VA

SUMMARY

Seasoned Healthcare Administrator with 18 years in the field, adept at leading interdisciplinary teams and optimizing operational workflows. Proven track record in improving patient care, financial management, and compliance with state and federal regulations. Seeking a Healthcare Administrator role to leverage extensive experience in healthcare management and strategic planning.

WORK EXPERIENCE

Elizabeth Adam Crump Health and Rehab Glen Allen VA

Administrator - Healthcare August 2024 - Present

•Train healthcare providers and caregivers on updated policies and regulations to ensure compliance and enhance patient care.

•Oversee provider credentialing to align with state, federal, and insurance company standards, ensuring proper authorization for service delivery.

•Supervise facility financial operations, including patient billing and insurance coordination, while tracking spending to meet budgetary goals.

Direct recruitment, hiring, and training of personnel to build a competent workforce and foster interdepartmental collaboration through effective communication

Capitol City Rehabilitation Healthcare Center Washington, DC

Administrator - Healthcare Mar 2023 – July 2024

•Train healthcare providers and caregivers on updated policies and regulations to ensure compliance and enhance patient care.

•Oversee provider credentialing to align with state, federal, and insurance company standards, ensuring proper authorization for service delivery.

•Supervise facility financial operations, including patient billing and insurance coordination, while tracking spending to meet budgetary goals.

•Direct recruitment, hiring, and training of personnel to build a competent workforce and foster interdepartmental collaboration through effective communication.

Mount Vernon Healthcare Center Alexandria, VA

Executive Director - Healthcare May 2022 - Mar 2023

•Cultivated trust-based relationships with key stakeholders and navigated compliance with state and federal regulations.

•Drove financial growth through strategic partnerships and effective networking, while overseeing budget management and revenue forecasting.

•Enhanced employee engagement and reduced turnover by establishing a supportive work environment and implementing a robust reward system.

•Reorganized internal operations to align with evolving business needs, delegating responsibilities to promote autonomy and efficiency.

Inspire Rehabilitation and Health Center Washington, DC

Administrator - Healthcare Dec 2021 - May 2022

•Streamlined operations by training staff in job roles and industry best practices, ensuring adherence to internal policies and enhancing data confidentiality protocols.

•Improved profit margins by implementing continuous improvement strategies and optimizing policy frameworks to address evolving business requirements.

•Managed business intelligence by tracking financial and operational metrics, refining internal controls, and supporting front-line personnel to enhance customer service delivery.

The Fountains at Washington House Alexandria, VA

Administrator - Healthcare Jun 2020 - Nov 2021

•Implemented enhancements to operational procedures, resulting in increased profit margins.

•Enforced company policies across various operational areas and ensured compliance with internal standards and data confidentiality.

•Managed budget and administrative functions, coordinating logistics to equip teams for daily operations and special initiatives.

•Resolved departmental conflicts through critical thinking and facilitated staff training in job roles, policies, and industry best practices.

Potomac Falls Health and Rehab Center Sterling, VA

Assistant Administrator - Healthcare Jun 2018 - May 2020

•Assisted in managing daily operations, ensuring adherence to regulatory standards, and oversaw the maintenance and repair of office equipment.

•Developed and implemented organizational practices that reduced labor expenses, streamlined operations for efficiency, and maintained comprehensive budget tracking systems.

•Enhanced team collaboration through improved communication processes and managed administrative functions across multidisciplinary teams, contributing to increased profit margins.

University of Phoenix

Master of Health Administration, Healthcare Administration

Phoenix, AR Dec 2016

University of Phoenix

Phoenix, AR

Bachelor of Health Administration, Long Term Care Healthcare Administration Oct 2014

CERTIFICATIONS

Licensed Healthcare Administrator, Virginia

American Heart, Cardiopulmonary Resuscitation (CPR) Trainer

ADP Scheduling Train the Trainer Certification

Licensed Krio interpreter

SKILLS

Microsoft Word • Excel • PowerPoint • Outlook • Internet Explorer • APD Scheduling System • Kronos Scheduling System • ANSOS Scheduling System • Point Click Care (PCC)

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