Customer Service Insurance Agent

Marie Douglas

407-***-****

**** ****** ***** ******* ** 32817

*********@***.***

Experienced working in fast paced environments, demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet; Detail-oriented and resourceful in completing projects; able to multitask effectively. Experience HPone Licensed Insurance Agent August 2019-June2024

● Enrolled people for Medicare Supplements and Medicare Advantage plans Dialog Direct Licensed Insurance Agent August 2018-August 2019

● Assist members over the phone

Optum/Teletech/TTEC Licensed Insurance Agent March2017-August 2018

● Assist members over the phone

● Sign up prospects

Xerox Customer Service Representative December 2014- January 2017

• Assist members over the phone

• Provide information asked

Connextions Customer Service Representative August 2013 August 2014

● Assist members over the phone ● Provide information asked

● Sign up for additional riders

ARI Sales Representative June 2013-August 2013

● Sales over the phone

● Researched leads over the internet ● Call prospective leads and market our product Travel IIG Sales Representative February 2013- May 2013 Sales over the phone ● Researched leads over the internet ● Call prospective leads and market our product

Schlesinger Associates, Inc Customer Service/Recruiter July 2001 - June 2010 Customer Service/Recruiter ● Writing tally sheets for screeners used by recruiters ● Recruit people for focus groups at the office in Maitland ● Go on off-site assignments to interview people for various companies. ● Resolved problems, mediated disputes and handled customer complaints. ● Demonstrated ability to maintain composure and work efficiently in a fast paced and pressured environment.