Heather Gray Heather
Gray
Receptionist
Profile
Dynamic receptionist with extensive experience in administrative support, currently enhancing operations at Builder Nick since September 2024. Proven ability to manage multiple tasks efficiently while maintaining a professional demeanor. Background in private house cleaning demonstrates commitment to providing high-quality service. Pursuing a degree in Health and Human Services from the University of Phoenix, with a focus on enhancing interpersonal and organizational skills. Eager to leverage expertise in a receptionist role to contribute to team success and improve client relations. Employment History
Receptionist at Builder Nick
September 2024 — Present
Currently serving as a receptionist at Builder Nick, responsibilities encompass overseeing front desk operations and ensuring exceptional service to visitors. Engaging with clients, managing phone communications, and scheduling appointments are pivotal tasks that contribute to a positive first impression. Maintaining a tidy and organized reception area is essential for enhancing client experiences and operational efficiency.
• Welcomed clients with a friendly demeanor, fostering a welcoming atmosphere.
• Efficiently managed calls and scheduled appointments to streamline operations.
• Maintained an orderly reception area, which positively influenced client perceptions.
Private House Cleaner at Dazzling Express Cleaning March 2018 — August 2024
In the role of a private house cleaner at Dazzling Express Cleaning, the focus was on delivering high-quality cleaning services to enhance client satisfaction. Tasks involved thorough cleaning of various home areas, ensuring adherence to specific client preferences and standards. Attention to detail and commitment to maintaining cleanliness contributed significantly to client retention and positive referrals.
• Executed comprehensive cleaning tasks tailored to individual client needs.
• Consistently received positive feedback for thoroughness and reliability.
• Utilized effective time management skills to complete tasks efficiently.
Details
Seattle
United States
***********.********@*****.***
Skills
Communication
Administrative Support
Client Relations
Time Management
Organizational Skills
Interpersonal
Communication
Front Desk
Education
Health and human services, University of Phoenix
April 2025 — January 2027