Human Resources A Difference

Dr. Deepak Malhotra

Phone: +91-905******* Email LinkedIn

CHIEF HUMAN RESOURCES OFFICER (CHRO) THOUGHT LEADERSHIP DIGITAL TRANSFORMATION PEOPLE & CULTURE STRATEGY

Accomplished Chief Human Resources Officer with a proven track record of aligning human capital with business objectives to drive growth, engagement, and organizational success. Expert in talent management, culture transformation, and building inclusive, high-performance workplaces. PROFILE SUMMARY

● Conflict Resolution and Workforce Risk Management –– Proven track record in resolving workplace conflicts, successfully handling 95% of disputes. Also led risk assessments and reviews during mergers and acquisitions, ensuring smooth employee transitions, compliance, and stable operations across multiple locations, nationally and internationally.

● Strategic Workforce Planning & HR Technology Implementation — Led enterprise-wide Human Resource Information Systems (HRIS), Learning Management Systems (LMS), and Talent Tracking Systems to optimize workforce efficiency. Implemented AI-powered predictive analytics to forecast performance trends, succession planning, and attrition risk, reducing leadership gaps by 40%.

● Goal-setting & Performance Optimization — Architected and deployed goal-setting frameworks (OKRs and KPIs), aligning individual and organizational objectives to drive a 25% increase in workforce productivity. Leveraged employee sentiment analysis to enhance engagement and retention strategies across multi-site teams.

● Regulatory Compliance and Global Payroll Leadership – Ensured 100% compliance with global labor laws, including FLSA, OSHA, GDPR, HIPAA, and tax regulations. Led payroll and benefits management across multiple jurisdictions.

● Remote and Hybrid Workforce Management – Designed and executed scalable remote work strategies, integrating digital collaboration tools and AI-driven performance tracking, enhancing productivity by 35% in distributed teams across multiple time zones.

● Compensation and Total Rewards Strategy – Led reward strategy creation and implementation, optimizing equity and stock compensation modules to attract, retain, and motivate high-performing talent. Overhauled payroll, tax compliance, and global benefits programs, driving competitive advantage.

● AI Driven Technology and Predictive Analytics – Spearheaded AI-driven workforce planning and predictive analytics to optimize international talent mobility, ensuring compliance with cross-border regulations, immigration laws, and workforce localization policies.

PROFESSIONAL EXPERIENCE

Nov’22-Mar’25: NAMTECH – An ArcelorMittal initiative in Smart Manufacturing (Higher Education, Gandhinagar), Ahmedabad, as Director Human Resources

● Designed and Executed Enterprise-Wide HR Strategy – Developed and rolled out a comprehensive HR strategy, driving 30% year-over-year workforce growth while aligning HR functions with the company’s vision, mission, and business objectives.

● Workforce Expansion & Talent Acquisition Excellence – Spearheaded workforce planning, budgeting, and hiring efforts, successfully recruiting 250+ employees within 24 months, reducing external hiring costs by 40% through in-house talent strategies and employer branding initiatives.

● Culture and DEI Transformation – Designed and implemented policies that improved employee well-being, diversity, and inclusion, resulting in a 35% increase in employee engagement scores and 25% higher retention rates within two years.

● Executive Collaboration and Board Alignment – Partnered with C-suite and board leaders to drive strategic workforce planning, ensuring 100% alignment between HR initiatives and business growth objectives, leading to a 15% increase in operational efficiency.

● Elite Talent Pipeline Development – Built a high-impact talent pipeline by forming partnerships with top IITs, successfully recruiting 30+ PhD scholars for academic and innovation roles, positioning the company as a leader in cutting-edge research talent acquisition.

May19-Nov’22: Bennett University – A Times of India – Group Company, National Capital Region as Vice President and Head-Human Resources

● Organizational Culture and Workforce Development – Designed and implemented systems to enhance culture, commitment, and competence, leading to a 25% increase in workforce productivity and a 40% improvement in leadership pipeline readiness. Employee Experience and Work-Life Balance – Led employee engagement and well- being initiatives, driving a 30% increase in employee satisfaction scores and reducing burnout rates by 20% through customized work-life balance programs and digital wellness tools—managed workforce WFH during Covid times for more than one year w/o loss of pay.

● Learning and Development Excellence – Fostered a continuous learning and professional growth culture, launching an AI-driven Learning Management System (LMS) that improved training effectiveness by 45% and accelerated leadership development.

● High-Performance Culture and Recognition – Introduced two trademarked HR initiatives that set industry benchmarks for talent engagement and workforce transformation. These initiatives led to a 35% increase in high-performer retention and earned external recognition for HR innovation.

● Regulatory Compliance and Ethical Governance – Ensured 100% compliance with labor laws, UGC, and NAAC standards, mitigating legal risks and strengthening ethical governance through real-time compliance tracking and proactive audits.

● Competitive Compensation and Talent Retention – Developed and managed a highly competitive compensation structure, integrating equity, stock options, and pay-for- performance models, resulting in a 20% reduction in attrition among key talent and positioning the company as an employer of choice.

Dec’16-May’19: NSHM Knowledge Campus, Kolkata, as Chief People Officer - Handled Kolkata, Durgapur Campus, and 18 states of NSHM Skills.

● Industry-Leading HR Innovation and Employer Branding – Designed and implemented four trademarked HR initiatives to drive employee happiness, engagement, and work- life balance, positioning the organization among the best workplace places and increasing employer brand recognition by 40%.

● Continuous Learning and Leadership Development – Established a continuous learning and professional growth culture, integrating AI-powered learning ecosystems that enhanced workforce skills, increased internal promotion rates by 30%, and reduced external hiring dependencies.

● Employee Relations and Fair Process Governance – Spearheaded employee relations and grievance resolution frameworks, ensuring 100% compliance with fair and transparent appraisal, evaluation, and feedback mechanisms, leading to a 25% improvement in workforce satisfaction and trust.

● New Employee Onboarding and Enterprise-Wide Reinduction – Transformed the onboarding and reinduction process, integrating digital tools and personalized experiences to improve new hire engagement by 50% and accelerate time-to-productivity across departments.

● HR Data Analytics and Workforce Optimization – Leveraged predictive HR analytics to drive data-backed decision-making, optimizing workforce planning, succession strategies, and talent development. Delivered 15% YoY improvement in performance outcomes through actionable insights.

OTHER EXPERIENCE

● Sep’15-Oct’16: Shristi Infrastructure (A SREI Company), Kolkata, as Vice President Human Resources

● Jul’13-Aug’15: IL&FS Environmental Infrastructure and Services Limited (An IL&FS Company), Delhi as Vice President Human Resources (Handling 18 companies at IL&FS including ITES, Plants, etc.)

● Jun’11-Jun’13: Viraj Profiles Ltd., Mumbai, as Vice President of Corporate Human Resources

● Jun’10-Jun’11: Adonis (A MIRC/Onida Company), Mumbai as Strategic Head –Human Resources and Training (Pan India Role)

● Mar’09-Jun’10: Royal Orchid Hotels, Bengaluru, as General Manager Training (handling 24 hotels)

● Mar’07-Mar’09: The Oberoi Grand, Kolkata, as Training Manager - Additionally Handling HR in the absence of Director 2 yrs and Resourcing at Eastern India, including for MT and OT programs

● Jul’04-Mar’07: IBM Daksh, Kolkata, as Manager Training and Quality

● Jan’02-Jul’04: Hyatt Regency, Kolkata as Chef-de-Cuisine

● Sep’00-Jan’02: Devi Resorts, Udaipur EAM F&B and additional as General Manager

● Jun’95-Sep’00: Park Hotels, Kolkata, as MT and Hotel Executive (Responsible as Ex-Chef Vizag)

CORE COMPETENCIES

● Human Resource Information System: SAP and PeopleSoft, Darwin Box, Success Factor, Adrenaline, HumaNET, TCS ion.

● Personal Computing: Microsoft and Google Suite, Web Platforms, and comfortable with Statistical Analytics Tools and Multimedia Software

● Labour Law and Compliance (FLSA, OSHA, GDPR, HIPPA)

● Goal Setting Frameworks: OKRs, MBO, SMART, BSC, FAST, and KPI Driven

● Learning Management and Information Systems: SAP Litmos, Cornerstone OnDemand, 360 Degree Learning, EdCast, Talent LMS, Blackboard Learn, and Canvas

● Remote Work Management: Teams, Slack, Time Doctor, Zoom, Hubsraff, and Kudos.

● Reward Strategy Creation and Implementation: SAP SuccessFactors Compensation, Workday, and Zestful.

● Talent Tracking Systems: Workday, Oracle, SAP SuccessFactors, Peakon, and Bamboo.

● Payroll and Benefits Management: SAP SuccessFactors Payroll, Oracle, and Zestful.

● Employee Sentiment Analysis: Gallup, Hay, Peakon, TINY Pulse, and IBM Tone Analyser.

● Tax Compliance and Global Payroll: ADP, Workday, SAP SuccessFactors Employee Central Payroll, Darwin-box, Thomson Reuters One Source, and Safeguard.

● Risk Audits: Internal and External.

● Merger & Acquisition Due Diligence: IL&FS Tenure. EDUCATION

● 2016: MBA (HR) Mahatma Gandhi University

● 2014: Doctorate in Management Studies (HR) ISBM

● 2006: Post-Graduate Diploma in Personal Management and Industrial Relations Annamalai University

● 1996: BA Delhi University

● 1995: Hotel Management and Catering Technology IHMCT&AN, Hyderabad CERTIFICATIONS

● Global Distinctions in C&B, Resourcing, and L&D Carlton Global and Asian HR Board

● Six Sigma Green Belt and Internal Quality Auditor IBM

● 4 Roles of Leadership Franklin Covey Institute

● Managing Training Function XLRI, Jamshedpur

BOOKS (2 BOOKS AND 1 CHAPTER)

● Match the Age to Keep Them Engaged; Publisher: Bloomsbury

● Hungry People Better Results; Publisher: Bloomsbury

● Chapter published in the book ‘Rise of Gen Yo’; Publisher: Bloomsbury

● Articles in leading HR websites and magazines.

PERSONAL DETAILS

● Soft Skills: Visionary Leader, Strategic Thinker, Communicator, Innovator, Change Agent, and Problem-Solver

● Address: Flat # 3A, 12/1B, Suranjali Apartments, Bose Pukur Road, Kolkata 700 042, West Bengal, India

● Languages Known: English, French, Hindi, Punjabi, and Bengali

● Date of Birth: November 06, 1973

● Significant Highlights:

o Recognized as a Top Influencer in HR by Times Ascent and World HRD Congress during 2016-17.

o Acknowledged among the Top 100 HR Contributors by Times Ascent and World HRD Congress in 2017-18.

o Honored as one of India’s Top 101 HR Minds by Times Ascent and World HRD Congress for 2018-19.

o Featured by Times Ascent in 2017-18 under the “Making Change Happen” section

(MAD: Leaders Making a Difference) and as a Top HR Contributor in 2018-19. o Nominated as the Most Admired Training Manager for the Gold Award in 2009-10, reaching the final four.

o Secured the Best Support Team (Training) Award at IBM International within seven months of tenure.

o Ranked among the Top 25 HR Influencers in the country and included in the list of 101 Gentlemen to Follow on Twitter.

o Identified as a Power Digital Connector.

o Contributed to NSHM being awarded the Best Employer Brand Award in West Bengal by World HRD in 2018-19.

o GCA and LinkedIn Global Brand Ambassador.

o Received the Asian HR Board’s Fellowship.

o Honored with the CE Worldwide Leadership Award in 2024-2025.

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