Customer Service Delivery Driver
Resume:
Nikisha Tyes
Tupelo, MS *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Delivery Driver
DoorDash-Tupelo, MS
October 2022 to Present
Position of independent contractor/courier.
I have obtained Top Dasher status which is an elite status based on high customer rating, completion of delivers accepted, as well as high acceptance rate of delivery opportunities. Given priority for higher paying orders due to excellent reliability of showing up on time or early. Excellent customer feedback for communication skills as well as handling items for delivery. Server
Red Lobster-Tupelo, MS
July 2021 to Present
Greeting guests, receiving orders, providing offers to optimize guest experience and maintain positive and appreciative energy of guest choice
To-Go Specialist
Olive Garden-Tupelo, MS
2020 to 2021
Answering calls to accept orders, preparing orders, and completing financial transactions, and promoting customer relations with future offers for repeat business. Chef de Partie
Woody's of Tupelo-Tupelo, MS
2015 to 2019
Independently preparing various food items and stocking each designated work station for weekly service. Inventory of supplies and receiving delivery of supplies from various food service venders. Floating to various stations to boost team efficiency. Evaluate daily performance to identify profit,gain, and loss.
Customer Service Representative
Asurion-Tupelo, MS
2012 to 2014
Call center customer service technician
Package Handler
FedEx Ground-Memphis, TN
July 2007 to 2008
Sorting packages for inbound delivery as well as scaning and onloading packages efficiently for delivery Education
High school diploma
William B Murrah - Jackson, MS
August 2000 to August 2004
Skills
• Employee Evaluation (5 years)
• Food Service (10+ years)
• Serving Experience (5 years)
• Restaurant Experience (10+ years)
• Interviewing (3 years)
• Cooking (10+ years)
• POS (5 years)
• Host/Hostess (4 years)
• Strategic Planning (5 years)
• Performance Management (3 years)
• Recruiting (2 years)
• Food Safety (10+ years)
• Kitchen Experience (10+ years)
• Budgeting (4 years)
• Microsoft Office (10+ years)
• Upselling (8 years)
• Food Preparation (10+ years)
• Cleaning Experience (10+ years)
• Supervising Experience (2 years)
• Employee Orientation (5 years)
• Cash handling (10+ years)
• Customer service (10+ years)
• Office experience (5 years)
• Computer skills (10+ years)
• Conflict Management (5 years)
• Quality Assurance (5 years)
• Communication skills
• Delivery driver experience
• Basic maths
• Driving
• Courier
• Driving
• Assembly
• Customer service
• Serving
• Cooking
• Cash handling
• Supervising experience
• Restaurant experience
• Conflict management
• Interviewing
• Budgeting
• Cash register
• Upselling
• Sales
• Data collection
• Quality assurance
• Guest services
• POS
• Cleaning
• Custodial experience
• Network installation
• Presentation skills
• Heavy lifting
• Technical Support
Certifications and Licenses
Driver's License
Assessments
Administrative assistant/receptionist — Proficient September 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Proficient
November 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Delivery driver — Proficient
October 2024
Interpreting instructions or signs and solving problems Full results: Proficient
Basic maintenance and repair — Proficient
August 2024
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Food service: Customer situations — Proficient
November 2022
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Mechanical knowledge — Proficient
July 2023
Understanding and applying mechanical concepts and processes Full results: Proficient
Bartending — Proficient
November 2022
Understanding, pouring, and mixing drink orders
Full results: Proficient
Warehouse safety — Proficient
November 2022
Using safe practices in a warehouse setting
Full results: Proficient
Work motivation — Proficient
April 2022
Level of motivation and discipline applied toward work Full results: Proficient
Front desk agent (hotel) — Proficient
October 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Cleaner fit — Proficient
January 2024
Measures the traits that are important for successful cleaners Full results: Proficient
Food service: Customer situations — Proficient
July 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Retail customer service — Proficient
October 2022
Responding to customer situations in a retail setting Full results: Proficient
Customer focus & orientation — Proficient
April 2022
Responding to customer situations with sensitivity Full results: Proficient
Delivery driver — Proficient
December 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Food service fit: Crew member — Proficient
June 2023
Measures the traits that are important for successful food service crew members Full results: Proficient
Sales skills — Proficient
June 2023
Influencing and negotiating with customers
Full results: Proficient
Attention to detail — Proficient
November 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Cooking skills: Basic food preparation — Proficient April 2022
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Front desk agent (hotel) — Proficient
July 2023
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Customer focus & orientation — Proficient
July 2023
Responding to customer situations with sensitivity Full results: Proficient
Food safety — Proficient
November 2022
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Call center customer service — Proficient
July 2024
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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