Customer Service Representative
Resume:
Kansas City, Missouri *****
************@*****.***
Jalyn N. King
SKILLS:
Objective : To excel in a position that will utilize my customer service and leadership skills to improve and contribute to company morale and profits. EXPERIENCE :
Jackson County Assessments, KC DOWNTOWN — Business Auditor July 2023 - Present
● Respond to Taxpayer’s through walk ins, emails and phone calls
● Registered Taxpayer’s Business Personal Property Accounts
● Added vehicles and or assets to Taxpayers Accounts. Board of Equalization, KC DOWNTOWN — Administrative Assistant April 2023 - July 2023
● Respond to Taxpayer’s phone calls and email
● Schedules Taxpayer’s Hearings for Personal Properties
● Attend BOE Hearings
Centrinex, Lenexa, KS — Claims Customer Service Representative Jan 2023 - March 2023
● Inbound Calls
● Counsel the member and or provider with insurance claims and benefits.
● Corresponded with co worker to insure
Labcorp, Overland Park, KS — Specimen Collector/ Customer Service Representative
October 2022 - December 2022
● Gather specimen samples
● Notated the diagnosis
● Sent blocks and back off to the supportive provider
● Corrected non completed labels for specimens
Maximus, REMOTE — CDC Customer Service Representative February 2021 - August 2021
● Provide timely, efficient, and courteous service to clients and the public.
● Handle calls regarding CDC information
● Promoting Healthy And Safe behaviors for the Community and Environment EDUCATION
Ruskin High School, Kansas City, Missouri — Diploma August 2016 - June 2020, Kansas City, Mo
AWARDS
● Following my path to success.
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