- Assisted with admitting processes
PAMELA L. GREGORY
Objective
Seeking a position where patient care,
positive attitude and strong communication
skills will contribute to team success
Skills
- Experienced patient access representative with
strong administrative skills
- Skilled in problem-solving, time management and
communication
- Positive team player
- Punctuality
- Proficiency in multi-tasking
**********@***.***
Education
Meade County High School
1978-1982
Honor student
Completed coursework in nursing assistant
HOSA member
Jefferson Community College
Nursing student
Experience
Patient Coordinator
Baptist Health Hardin
July 2023 – Present
- Identified insurance payment sources
- Performed patient scheduling and registration functions
- Secured patient information in accordance with HIPPA
- Utilized knowledge of electronic medical records system
- Assisted in the handling of incoming calls, patient check-ins
and payment collection
Surgery scheduler
Heartland ENT and Allergy
June 2002 – July 2023
- Provided patient education and answered questions regarding surgery process
- Created and managed surgical schedules for multiple surgeons
- Coordinated with patients, staff and physicians to ensure accurate scheduling of surgeries
- Monitored and updated patient records via electronic medical records system
- Assisted with pre-op preparations: obtaining insurance, lab work, etc.
Front desk receptionist
MedEast Physicians
June 2001 – June 2002
- Greeted patients
- Answered incoming calls and directed to relevant department
- Assisted with scheduling appointments
- Verified identification documents in accordance with company policies
Unit secretary
Hardin Memorial Hospital
March 1985 – June 2001
- Greeted visitors and patients
- Maintained patient records, medical histories, test results and other patient information
- Assisted nursing staff with administrative tasks
- Processed physician orders