TALENT NGCOBO
P: 065-****-*** **************@*****.*** West Rand
WORK EXPERIENCE
VOLTEX WESTRAND
Internal Sales Representative 2023- to this date
• Manage quotation management tasks, ensuring accurate capture of quotes from vendors and suppliers and collaborates with senior team members to negotiate pricing and term
• Processes orders in a timely and accurate manner, coordinating with various departments and stakeholders to ensure smooth flow of orders
• Organises and maintains records and documents in a systematic manner to facilitate easy retrieval and reference
• Buyout stock for all items that are not part of our stock.
• Interacts with suppliers regarding prices and stock availability for items that customers require
• Managing buybacks from branches to make sure stock balances during stock takes
• Passing of credits should the customer be incorrectly supplied
• Giving customer service to maintain and keep relationships with customers EMOND AUTO–Redhill, Durban
Sales and marketing Intern
March 2020–April 2021
• Meet or exceed monthlyand annual sales targets for new and used vehicles.
• Greet customers, respond to inquiries, and provide information about vehicles, features, and pricing
• Conduct test drives and demonstrate vehicle features to customers
• Negotiate prices, trade-ins, and financing options with customers.
• Finalize sales, complete paperwork, and ensure customer satisfaction.
• Stay up-to-daye on features, benefits, and specifications of vehicles.
• Understand competitor vehicles, pricing, and features.
• Model year changes stay informed about changes to vehicles models, features, and pricing
• Maintain accurate records of sales, customer interactions, and follow-up activities.
• Monitor inventory levels, report on stock levels, and recommend vehicle orders Group T and T Enterprise (Mining) Sales Representatives Oct 2017 – Jan 2019 EDUCATION
Nov
2017-2021
DURBAN UNIVERSITY OF TECHNOLOGY
Diploma In Management Science (Operations and Quality)
• Research and identity potential customers, and develop strategies to approach and engage with them
• Establish and maintain strong relationships with existing and potential customers, understanding their needs and providing solutions
• Showcase mining equipment, products and services to customers, highlighting their features and benefits, and valie proposition
HILLGROVE SECONDARY SCHOOL National Dec 2016
Senior Certificate
ADDITIONAL
Technical Skills: TPMS, AS400, MS Office (Word, Excel, PowerPoint, Access), Outlook, Windows, Database Management, Data Capturing, Inventory Management Soft Skills: Interpersonal Skills, Confidentiality Adherence, Conscientiousness, Customer Orientation, Time Management, Problem Solving, Telephone Etiquette, Communication Skills Languages: English, isiXhosa, and isiZulu