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Customer service and food handler

Location:
Charlotte, NC
Posted:
April 14, 2025

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Resume:

BREYANA

WILLIS

+1-704-***-****

***************@*****.***

CONTACT

SKILLS

• Packaging

• Cashiering

• Load & unload

• Warehouse experience

• Pallet jack

• Drive thru

• Materials handling

• Stocking

• Organizational skills

• Cash handling

• Customer service

• Truck loading

• Truck loading

• Adaptable to Change

• Loading and Unloading

• Warehouse Safety

• Pallet Jack Operation

• Teamwork Abilities

• Packing boxes

• Sorting Packages

• Packaging

• Quality Control

• Organizational Skills

Hardworking individual well-versed in loading and unloading freight, sorting packages, scanning barcodes, and delivering packages. Exceptionally organized and able to work quickly and efficiently, even under pressure. Demonstrated ability to lift heavy loads, complete deliveries in a timely manner, and provide a high level of customer service. Familiar with handling hazardous materials, ensuring packages are scanned correctly, and following safety protocols. PROFESSIONAL SUMMARY

Delivery Courier

UPS, Maspeth, NY

Package Handler

FedEx Ground, Maspeth

EXPERIENCE

November 2023 - January 2024

Provided courteous customer service while delivering goods in a professional manner.

Inspected delivery vehicles regularly for safety issues and reported any necessary repairs or maintenance immediately.

Communicated effectively with other members of the team regarding deliveries,

• pickups, and schedule changes.

Organized packages in order of delivery sequence prior to departure from warehouse and distribution center.

Developed strong customer service skills while interacting with customers and clients.

Ensured proper handling techniques were used at all times during loading and

• unloading activities.

Operated company vehicle safely and responsibly according to local laws and regulations.

Efficiently loaded, unloaded cargo onto, off delivery vehicles without causing damage to items or property.

Managed workloads independently, ensuring all assigned tasks were completed

• on time and within budget.

July 2021 - March 2023

• Demonstrated ability to lift up to 75 pounds safely and repeatedly.

• Loaded and unloaded packages from trucks, consistently meeting deadlines.

• Followed all safety regulations and procedures when handling packages.

• Efficiently handled large volumes of packages within established time frames.

• Workplace Cleanliness

Deli Clerk

Publix, Georgia

Cashier

Popeyes, McDonough, US

Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work.

Adapted quickly to changes in workflow as needed while meeting production

• goals.

Proficiently loaded packages onto trucks for delivery using safe lifting techniques.

• Handled multiple tasks simultaneously with professionalism and efficiency.

• Met deadlines consistently despite challenging workloads under tight schedules.

• Reported damaged products and workplace incidents to supervisors for review.

• Packaged and sealed items using appropriate labels and materials. Collaborated effectively with team members to ensure timely completion of

• assigned tasks.

• Closed packages using sealing tape, staples and stretch wrap.

• Cleaned and organized work areas to prevent accidents and bottlenecks.

• Sealed and packed products according to instructions and specifications. July 2020 - March 2021

• Sliced and weighed deli meats and cheeses for customer purchase. Provided excellent customer service by greeting customers, answering questions, taking orders and providing product information.

Operated meat slicing equipment safely and followed established safety

• protocols.

• Promoted deli specials and new products to customers. Performed opening and closing duties including setting up displays and cleaning counters.

Followed all safety procedures while operating kitchen equipment such as

• slicers and ovens.

• Understood and followed food safety procedures and requirements. October 2018 - May 2019

Operated cash register and accurately processed payments, returns, and exchanges.

Maintained cleanliness of the checkout area by cleaning counters, shelves and

• windows.

Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

• Built and maintained positive working relationships with co-workers. Demonstrated excellent customer service skills while interacting with customers

• in a friendly manner.

Provided excellent customer service by greeting customers and offering assistance.

• Accurately processed customer payments using cash, credit cards, and checks. High school diploma

Henry County High School, Georgia

EDUCATION

January 2006



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