Customer Service Care
Resume:
Destiny Bryant
South Miami, FL *****
***************@******.***
Work Experience
Shift Leader
Raw Juce-Miami, FL
Present
shift leader, also known as a shift manager or shift supervisor, is responsible for overseeing a group of employees during a specific shift. Their duties include
• Managing employees: Ensuring that employees are performing their duties and that the shift runs smoothly
• Covering absences: Filling in for employees who are absent
• Customer service: Ensuring that customers receive high quality service and outstanding customer care
• Training: Training new employees or coaching more experienced employees Game Floor Host
GameTime Inc.-Miami, FL
November 2023 to March 2024
Help guest get game cards give out change when needed Direct them to the restaurant
Fix games of any games go wrong
Make sure no kids are on the games and running around Spa Attendant
Kimpton epic hotel-Miami, FL
December 2023 to February 2024
hey are specially trained in facial, body, and water treatments. They assist massage therapists and estheticians, and prepare and clean the treatment rooms and tables.
• Greeting guests: Spa attendants greet guests upon arrival, check them in, and answer their questions.
• Cleaning: Spa attendants are responsible for keeping the spa clean and organized, including cleaning guest lockers, relaxation areas, and treatment rooms. They also clean up spills, pick up forgotten items, and refill soap and other dispensers.
Winn Dixie Cashier
Winn-Dixie-Miami, FL
March 2023 to November 2023
Managed cash drawer, ensuring accurate handling of cash, credit, and debit transactions 1. Processed customer transactions efficiently and accurately using POS systems. 2. Assisted customers with product inquiries and provided recommendations to enhance their shopping experience.
Cashier
Milam's Market-Miami, FL
April 2022 to June 2023
Customer service staff may be asked to greet customers, answer their questions, provide product information, and more. Customer service associates are also often asked to help maintain the store. This can involve stocking shelves, creating displays of merchandise, and general cleaning tasks. 1. Processed customer transactions efficiently and accurately using POS systems. 2. Managed cash drawer, ensuring accurate handling of cash, credit, and debit transactions McDonalds Crew Trainer
McDonald's-Miami, FL
April 2020 to March 2022
Deliver excellent customer service through taking orders, helping customers and preparing food. Greet customers take orders and handle money.Assisted customers at the indoor counter and driver through stations, worked cashiers, checked orders, and relayed orders to cooks. Education
High school diploma
South Miami Senior High School
Skills
• Shift Management
• Food Service
• Food Handling
• Food Safety
• Cash Handling
• POS
• Supervising Experience
• Merchandising
• Management (2 years)
Certifications and Licenses
Food Handler Certification
ServSafe
Contact this candidate