Special Education Paraprofessional

Marwo Gulaid

*************@*****.*** 510-***-**** Oakland, CA

SUMMARY

A results-driven professional with over eleven years of diverse experience, including specialized roles as a Special Education Paraprofessional and healthcare onboarding administration professional. Proven ability to deliver tailored educational support to students with varying needs, fostering inclusive and positive learning environments that promote growth and development. Additionally, skilled in managing healthcare onboarding processes, ensuring smooth integration of new hires. Adept at building strong relationships with students, educators, and healthcare professionals to support both academic and operational success. Committed to equity and inclusivity, with a focus on adapting strategies to individual needs. Eager to leverage communication, relationship-building, and problem-solving skills in a dynamic role as an Education Paraprofessional.

WORK EXPERIENCE

Healthcare Staffing Solutions San Leandro, CA

Medical Administration Aug 2022 - Present

•Conduct comprehensive interviews and meticulously screen resumes for diverse healthcare roles, ensuring a thorough evaluation of candidate qualifications, skills, and experience to align with organizational needs.

•Collaborate closely with hiring managers to understand specific role requirements, identify key competencies, and ensure candidates align with the organization's values and goals.

•Successfully facilitated the placement of over 100 nurses in healthcare positions, significantly improving staffing efficiency while consistently meeting and exceeding client expectations and operational needs.

•Streamlined the new hire onboarding process by efficiently managing all necessary documentation and ensuring a smooth transition of candidates to the Recruiter Coordinator for final evaluation and placement.

•Oversee scheduling for Medical Assistants and Data Entry staff, ensuring optimal staffing coverage across multiple locations while promptly addressing scheduling conflicts and adjustments to maintain operational efficiency.

•Foster and maintain strong professional relationships with clinical leadership, ensuring open lines of communication and the timely, effective resolution of staffing and scheduling challenges to support seamless operations.

Special Education Emeryville, CA

Paraprofessional Apr 2019– July 2022

•Delivered customized educational and behavioral support to students with mild to severe special needs, fostering individual academic growth and promoting emotional well-being through targeted interventions and strategies.

•Collaborated closely with teachers, specialists, and families to develop and implement tailored learning plans that addressed students’ unique challenges, promoting an inclusive and supportive classroom environment.

•Utilized various strategies and interventions to encourage student engagement, foster independence, and improve social-emotional development, ultimately contributing to their overall success and growth.

•Facilitated student access to the curriculum by implementing specialized accommodations and providing targeted support, ensuring equitable learning opportunities and fostering academic success for students with diverse needs.

•Consistently engaged with students through clear and effective communication, fostering a positive, supportive, and inclusive learning environment that encourages student participation and academic growth.

Home Depot Emeryville, CA

Front end supervisor Oct 2015 - Mar 2019

•Provided exceptional client service, consistently achieving and exceeding sales targets by building strong customer relationships and delivering tailored solutions to meet client needs.

•Guided customers in making informed purchasing decisions by providing expert product recommendations and promptly resolving inquiries, ensuring a seamless and positive customer experience

•Managed end-to-end order processing for both phone and online transactions, while efficiently overseeing inventory control and cash register operations to ensure accurate and seamless transactions.

•Trained and mentored newly hired cashiers, providing guidance and support to optimize their performance and ensure smooth integration into the team, contributing to overall operational efficiency.

•Supervised and guided cashiers and associates in delivering exceptional, customer-focused service, ensuring a positive and engaging experience for all customers.

Metro PCS Oakland, CA

Assistant Manager Jun 2013 - Sep 2015

•Coordinated schedules, streamlined workflows, and managed shift coverage to effectively meet business demands, ensuring operational continuity and optimal staffing levels.

•Effectively organized schedules, optimized workflows, and managed shift coverage to align with business demands, ensuring operational efficiency and seamless staffing

•Oversaw cash intake and managed deposit records, enhancing accuracy and minimizing discrepancies through diligent monitoring

•Fostered strong, impactful relationships with customers and drove business growth by providing expert product knowledge and tailored solutions, enhancing customer satisfaction and loyalty.

EDUCATION

Touro University Worldwide

Masters of Public Health, Expected June 2025

San Francisco State University

Bachelors of Arts in History, 2019

Bay Area Technology

High School Diploma, 2013

SKILLS

Teaching • Tutoring • Counseling • Creative Lesson Plan Development • Flexible and Adaptive • Issue and Conflict

Resolution • Reception Desk Management • Professional Communication (Phone and Email) • Data Handling and

Organization • Calendar and Schedule Coordination • New Employee Integration and Departures • Efficient Time

Management • Building Strong Relationships • Proficiency in Microsoft Office Suite • Exceptional Customer Care • Audio-Visual Systems Proficiency

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