Scrum Master/ Agile Project Manager

ROSELYNE MAKUNDI, Agilist

404-***-**** -********@*****.***

SUMMARY

Roselyne is an experienced global IT and SAFe Agile professional with experience transforming business performance through business acumen, process improvement and transform business operations to drive sustainable business value.

Proven track record of developing high-performance teams, engaging in building optimal solution, highly motivated, entrepreneurial with excellent analytical, problem-solving skills while leading deployments of new code. Worked in Financial, Hospitality, Health Care and Travel industries.

CORE COMPETENCE

Agile Project Manager

Scrum Master

SAFe Scrum Master

Team Leadership

Training/Mentoring

Team Building

Relationship Management

Problem Diagnosis

Solution Development

Strategic Planning

Risk & Issue Management

Quality Management

PROFFESSIONAL EXPERIENCE:

Cognizant: Jan ’19 – Feb 2025

Agile Project Manager / Sr. Agilist

• Responsible for project leadership, solution delivery, innovation, and advisory services across the 2 workstreams while enabling business-led Agile transformation through digital technology transitioning from Discovery to Implementation Phase. This project is part of implementing reports, streamlining Food Safety supply, Privacy compliance laws, Risk and Regulations.

• Maintaining vital stakeholders and providing relationships built on trust, delivery performance, proactive communications and quality.

• Capturing, defining and documenting business processes related to documentation with the goal of driving process and continuous improvement.

• Leveraging other project management tools, Agile methodology, analysis and reporting to manage delivery and measure results following established service level agreements.

• Providing oversight, coordination, and assigning activities across the project teams to ensure that all works and deliverables adhere to solution delivery.

• Agile Development Team Facilitation: Leading scrum ceremonies (Sprint Planning, Sprint Review, Daily Stand Ups, Demos, Sprint Retros, Sprint Backlog) removing obstacles and facilitating problem-solving, collaboration and conflict resolution to enable the most effective work delivery for one or more complex product and/or program teams. Also, builds and coaches high performance teams ensuring team actions are aligned with project and business goals.

• Agile Release Planning: Planning software releases for complex initiatives as they are produced to ensure timely updates and to deliver planned benefits as early as possible in the initiative / program.

• Agile Backlog Management: Facilitating refinement of the backlog with the product manager and optimizing the deployment of resources to reduce costs and increase the value of the work delivered to the business.

• Digital Strategy/Transformational Projects Execution: Leading the execution of digital road map, establishing and managing business processes, programs, and initiatives, Key Performance Indicators (KPIs), and governance activities.

• Program Risk and Issue Management: Managing identification of risks, issues, dependencies, and constraints associated with one or more programs or initiatives and escalating these where appropriate. Developing, agree on, and implementing solutions to overcome these.

TinRoof Inc

Scrum Master (July 2019 – August 2021)

• Leading sprint planning, builds and coaches high performing teams in the delivery of technology-related products, ensuring team actions are aligned with project and business goals. Also facilitating daily scrum meetings, iteration reviews, sprint demos, retrospective meetings and maintaining backlogs for the teams.

• Enabling a continuous learning environment, identifying ways to strengthen the team's understanding of Agile/Scrum concepts and principles as they relate to technical capabilities. Removing roadblocks/impediments to make the team more efficient by managing risks.

• Recommends to the product owner and management in the definition, prioritization and backlog grooming of technology-related outcomes. Identifies trade-offs between short- and long-term benefits to drive shared vision between the team and product owner.

• Managed and coordinated the testing, development objects, and cutover plan deployment across multiple projects and provided status, issues, and recommendations to senior management. Designed and implemented an issue resolution plan and managed the execution.

Sr.QA Engineer (Jan ’19 – June ’19)

• Agile Methodologies-Scrum 2 weeks sprints, attending stand ups, grooming sessions, sprint Reviews, Retrospectives, working with the stakeholders to meet the business objectives for the sprint.

• Planning, estimating and prioritizing process for quality and maintaining the framework. Using Jest framework with JavaScript, Nodejs, Selenium, Jenkins, CI/CD deployments to design, write & execute scripts for projects, document and deployments.

• Using Blaze Meter /JMeter for Performance/load testing.

• Working/collaborating with international teams, Prague; Manila Philippines; India to achieve quality and adhere to QA standards and best practices.

• Managing the production deployment efforts by deploying new code to the testing environments with Jenkins, leading the manual and automated testing efforts for the prospective builds, and coordinating with the Dev Ops team for the daily deployment to the Production environment.

•Web services testing, validating data from API’s, Mongo, MySQL databases and testing in cloud environments (AWS).

• Enhanced transparency sending out reports to the company with the new features, resolved defects, blockers, in progress and coming soon.

Soltech Inc: (Client) NCR Retail - Feb 2018 – September 2018

Sr. SW Quality Assurance Engineer (Contract)

• Performed performance testing on Optic and System Integration Teams; Created and modified performance test scripts; Reported defects found into the incident tracking system; Verified fixes provided by developers to software issues found during testing; Communicated daily testing status to management and technical leads/key developers; Supported test case development and update.

• Participated in user requirements documentation reviews and walkthroughs to ensure testability; Ensuring project team understands testing process; Generating a test plan to ensure that test cases cover the entire scope of stories delivered by software development.

• I was Responsible for conducting manual acceptance, integration, system tests and tracking problems; Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using knowledge of system characteristics and utilizing software-based system maintenance, tracking tools and used kibana to analyze logs.

Travel Syndication Technology (TST) January 2014 – October 2017

Sr. Agile Test Engineer/Test Lead (Contract)

• Managing the production deployment efforts by deploying new code to the testing environments with Jenkins, leading the manual and automated testing efforts for the prospective builds, and coordinating with the Dev Ops team for the daily deployment to the Production environment.

• Coordinate with our support team to ensure that product, developers are addressing the issues/defects/ enhancements raised by our clients.

• Leading testing in Agile Teams (Air/Car/Cruise/Hotel), Validating functional testing for new features & web/mobile products and ensured technical and business objectives are met.

•Web services testing, validating cruise data from API’s, Mongo, MySQL databases and testing in cloud environments (AWS)

• Created and updated automated Selenium Ruby test scripts for several products. Run the automation chron jobs daily, checked results, documented defects and follow up on the high priority defects.

• Enhanced transparency sending out reports to the company with the new features,

resolved defects, blockers, in progress and coming soon.

Kabbage Inc. October 2012 – November 2013 (Acquired by American Express 2020)

Sr Quality Assurance Engineer

•Conducted tests and analyzed results; Created, ran and updated automated Selenium test scripts to ensure that software meets or exceeds specified standards and/or client requirements.

• Wrote, reviewed, and executed complex test plans, scenarios, and test cases.

• Experienced testing web and .net applications. Mobile testing IOS and Android

• Verified defect fixes and application requirements through execution of defined test scenarios/test cases.

• Performed various kinds of testing methodologies such as, Function, System Integration, Regression and Data Validation. Ran SQL queries to validate data on MS SQL Server

• Attended and collaborated on all agile stand-ups, sprint/story planning and design sessions.

Elavon Inc. September 2011 – September 2012

Quality Assurance Analyst

• Manually executed test cases for debit cards for this financial industry

• Performed certification with other stakeholders in the project, ACI and other members. – When merchants run transactions to the POS, it batches them at the end of the day and submits these transactions to stratus. Stratus then sends out batches to MPS for settlement.

• Validating the tested transactions from POS in stratus authorization application by checking that the authorization transaction cycle is complete. The logs have correct data and the transactions have been approved.

• Reviewed test plans, business requirements and functional specification document to ensure complete coverage of system testing.

• Use of Rational Quality Manager to write test cases and test scripts

TECHNICAL SKILLS:

Deployment Tools: Jenkins, TeamCity

PM. Software: Jira, Target Process, You Track, Pivotal Tracker

Databases: MySQL, MS Access, Mongo DB, Oracle 11g, MS Access, SQL

Testing Tools: Cucumber framework, Jest, Postman, JMeter, SoapUI, QTP

Reporting Tools: JIRA, RQM, Test Director, HP ALM, HP Quality Center, Bugzilla

Methodologies: Agile, SAFe, DevOps, Waterfall

Operating Systems: Mac OS X, Windows, UNIX, Linux, Mainframe.

Web Technologies: HTML, CSS, DHTML, XML, VB Script, JS, ASP.NET, API's

Languages: JS, Ruby, Visual Basic, SQL

SQL Data/Logging: Kibana

Cloud: AWS, GCP

EDUCATION:

Bachelor of Science, International Business Administration – Information Technology United States International University, 2004

PROFFESSIONAL EDUCATION:

Women in Leadership Certificate from eCornell

Certified SAFe 6.0 Scum Master

Certified Scrum

Trained in Project Management, Release Train Engineer, Scrum Product Owner.

VOLUNTEER:

Atlanta Quality Assurance Association (AQAA) Board Member, Jan 2018 - Jan 2020.

Contact this candidate