Human Resources Customer Service

Jeneen Salti

***********@*****.*** 216-***-**** Tampa, FL

SUMMARY

Seeking Onboarding Specialist role with 13 years of diverse experience in human resources, education, and customer relations. Proven track record in managing recruitment processes and ensuring seamless onboarding experiences. Excellent communication, conflict resolution, and organizational skills, combined with strong problem-solving abilities and technical proficiency in customer service software. WORK EXPERIENCE

AMH Remote

Resident Maintenance Specialist Apr 2024 - Sep 2024

• Manage the evaluation and performance of two markets, maintaining a 4% aging work order metric across a portfolio of over 7,000 units.

• Cultivate and maintain relationships with over 50 vendors and suppliers to optimize supply chain efficiency and cost-effectiveness.

• Oversee tenant complaint resolution and bi-weekly payroll processing for hourly staff, including bonus calculations.

Goddard School Tampa-Hybird

Lead Teacher Jan 2022 - Present

• Developed and implemented a diverse curriculum that supported various learning styles and promoted inclusive education.

• Collaborated with colleagues to align educational content and share effective teaching methodologies.

• Communicated consistently with parents, providing progress reports and collaboratively addressing student needs. Florida Oil Corp Remote

Human Resources Assistant Feb 2019 - Dec 2021

• Managed the recruitment process by sourcing, screening, and interviewing candidates, ensuring a seamless onboarding and orientation experience.

• Administered benefits and payroll with accuracy, maintaining strict confidentiality in handling employee records and information.

• Conducted training sessions on diversity, inclusion, harassment prevention, and workplace safety to foster a positive work environment and awareness.

Creative World Wesley Chapel

Co-Teacher Nov 2020 - Aug 2021

• Facilitated child care routines, ensuring seamless transitions and fostering an engaging learning atmosphere.

• Developed and implemented educational curriculum tailored to promote developmental milestones.

• Upheld a secure and nurturing environment, cultivating positive relationships with children and parents. The Goddard School Westchase

Lead Teacher Nov 2017 - Jan 2019

• Maintained a hygienic and safe environment for infants and toddlers, implementing effective emergency response protocols.

• Enhanced child development through supportive relationships and ongoing assessments to monitor and guide student progress.

• Supported professional growth by mentoring fellow educators and participating in school-wide initiatives to improve educational outcomes.

Good Shepherd Day School South Tampa

Toddler Teacher May 2017 - Nov 2017

• Developed and executed individualized action plans based on detailed observations, assessing the efficacy of child development strategies.

• Cultivated meaningful relationships with children and parents, enhancing trust and open communication. James Company Tampa

Personal Assistant Jan 2016 - Apr 2017

• Managed cleaning tasks to maintain a clean and orderly environment, ensuring a high standard of organization and cleanliness.

• Executed errands and managed communications efficiently, prioritizing tasks to ensure accurate and timely completion.

Trinity School for Children Tampa

Aftercare Coordinator/Substitute Aug 2015 - May 2016

• Developed individualized aftercare plans by conducting assessments, ensuring tailored support for students' unique educational and developmental needs.

• Facilitated workshops and support groups, enhancing participants' learning experiences through engaging activities while maintaining classroom standards.

BCBGMAXAZRIA Cleveland

Sales Associate Aug 2013 - Mar 2015

• Delivered personalized service and cultivated enduring client relationships, resulting in enhanced customer satisfaction and loyalty.

• Utilized strategic upselling and cross-selling techniques, contributing to increased company revenue and aligning sales efforts with customer preferences and fashion trends. Altenheim Senior Living Strongsville, Ohio

Diet Aide May 2011 - Jul 2013

• Prepared and delivered meals in compliance with dietary restrictions and allergies, ensuring food safety and confidentiality in resident interactions.

• Maintained kitchen cleanliness and managed inventory to support efficient meal service operations. EDUCATION

Western Governors University

Bachelor’s Degree, Education

SKILLS

Excellent Communication and Interpersonal Skills • Strong Problem-Solving and Critical-Thinking Abilities • Proven Ability to Work Independently and Achieve Sales Targets • Proficient in Microsoft Office Suite, Including PowerPoint and Publisher • Highly Organized and Skilled in Time Management • Data Entry • Multitasking • Conflict Resolution • Empathy • Time Management • Problem-Solving • Effective Communication • Technical Proficiency With Customer Service Software • Active Listening

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