General Store Manager
Resume:
Charles Michael Ault
Driven Professional that would be an asset to any team
Pensacola, FL 32526
******@*****.***
I spent 20 years in law enforcement. During that time I was the Senior Field Training Officer where I trained over 50 trainees who most of them have excelled into high administrative positions. I have very good people skills, and I am well liked by all. I am a very hard worker. I work well on my own or as a team. As a manager, I strive to be the best leader possible and build a top notch team. I lead by example. As a manager in the private sector, my team and I averaged a 4.8 Google rating. Authorized to work in the US for any employer
Work Experience
General Store Manager
Mattress Outlet-Pensacola, FL
July 2021 to Present
Im in charge of all day to day operations to include sales, profit and losses, delivery crew, inventory, customer satisfaction and growing our company along with so much more. I've been told by customers that I'm the reason they come back, and they recommend us to friends and family. I have done over $950,000 in sales as the Store Manager in 3 years. I have over 30 five-star ratings and counting that can be verified on Google. Operations Manager
CCI-Pensacola, FL
October 2020 to July 2021
• Within 3 months, I was promoted twice. I was hired as a Route Supervisor and then was promoted to the Operations Manager over 30 routes. We were the leading logistics company in the southeast. Site Manager in training
Zips Car Wash-Pace, FL
January 2019 to September 2020
I was the Site Manager in training at the busiest site in the market. We were also a training site and we were a corporate model site. While in this position I helped build an amazing leadership team. We were told by corporate that our site was one of the best in the company (nearly 200 sites nationwide) and they were extremely proud of our site. Customer service is always #1. Our site lead the district for most monthly memberships sold.
Armed Service Technician
Loomis Armored US, LLC-Pensacola, FL
July 2018 to January 2019
Delivery of company assets in a safe and secure manner. CDL Class A Driver Route Driver
Reddy Ice-Pensacola, FL
March 2018 to July 2018
I was a route driver (seasonal) responsible for my routes every day. Within 2 months I was chosen in front of 5 tenured drivers to be the new driver trainer because of my work ethic. I was liked by the plant management, the route supervisor, Co workers and my customers. My dot medical card is good until Aug 2020 Sales Manager
Mattress outlet-Pensacola, FL
July 2015 to December 2017
Sales and setting up deliveries for my customers
Senior Police Officer
Linden Police Dept-Linden, AL
July 2013 to July 2015
Responsibilities
Patrol Officer
Shift leader
Skills Used
Zero citizens complaints
Store Manager
Mattress Outlet-Pensacola, FL
August 2012 to June 2013
Responsibilities
Ran the stores day to day operations. As manager my sales were up 35%. Also was in charge of four delivery drivers.
Skills Used
I took care of my customers.
Route driver
The Lewis Bear Company-Pensacola, FL
December 2011 to July 2012
I delivered our product via a tractor trailer to my customers. I excelled from swingman to Driver in two months. My customers were VERY pleased with my service and attitude, and I was told daily that I was their favorite vendor. I delivered beer to bars, restaurants, grocery, and convenience stores. Master Deputy Sheriff/Senior Field Training Officer Santa Rosa County Sheriff's Office-Milton, FL
October 1998 to November 2011
I worked in the patrol division where I patrolled 500 square miles as a solo unit. I enforced county and state laws as I was sworn to do, and make arrest as needed. While serving at the Sheriff's Office I have served as a School Resource Officer, Traffic Officer, the Lead Environmental Enforcement Officer, and as the Senior Field Training Officer. I started the Environmental Enforcement division for the Sheriff's Office. While serving as the lead Officer I wrote protocol, procedures, and trained the entire agency on Environmental Enforcement laws and protocol. I served in this position for three years. While serving as an F.T.O., I successfully trained over 50 new deputies. I have well over 2500 hours of specialized training. I was an agency defensive tactic's instructor, firearms instructor, control stick instructor, Florida State certified instructor, and Florida State certified Field Training Officer. I have also completed the 40-hour hostage negotiations course certified through the Florida Department of Law Enforcement. On one of my most current yearly evaluation I received seventeen (17) out of twenty-seven (27) above standard performance ratings. This was the highest evaluation in the agency. I have been Deputy of the Quarter on two occasions. I was told recently by my Lieutenant that I was a " no maintenance Deputy" and was self sufficient and required little to no supervision.
Driver salesman
The Lewis Bear Company-Pensacola, FL
September 1997 to September 1998
Route sales, to include selling new product. Also, I had to keep the product fresh and rotated. I was salesman of the month and received numerous bonuses. I was well liked by my co-workers and the clients I dealt with. I interacted with the public at an above par standard. Deputy Sheriff
Escambia County Sheriff"s Office-Pensacola, FL
February 1997 to September 1997
Supervisor: Captain Laron Summerlin 850-***-****) Okay to contact this Supervisor: Yes
Enforced county and state laws as sworn to do. I was in the patrol division and answered calls for service as well as proactively looking for law violations. Before being hired as a full time Deputy I worked with the narcotics division as a confidential informant. My duties included undercover narcotics buys and underage alcohol stings. I was very successful when working as a C.I.. Route Driver
Goldring Corp-Pensacola, FL
March 1995 to February 1997
Supervisor: Brad Vinke 850-***-****)
Okay to contact this Supervisor: Yes
Delivered product to accounts throughout Escambia and Santa Rosa Counties. Responsible for selling and rotating product in the stores. I had to maintain positive relations between the customers and the company. I was responsible for collecting monies and keeping very good records of the cash that I took in on a daily basis. Some days I would collect over $20,000.00 in cash and checks and my paper work was always accurate. Armed Security Officer/ Supervisor
Vice Security-Pensacola, FL
February 1994 to March 1995
Hours per week: 50
Armed security officer/ Night supervisor
Supervisor: Captain Tracey Bill (owner) 850-***-****) Okay to contact this Supervisor: Yes
Armed security officer in charge of the night shift which included supervising 10 officers or more at any given time. Within 3 months of employment I was promoted to the rank of corporal due to my leadership skills and my hard work habits.During my tenure in this position I assisted many law enforcement agencies with crimes that occurred on the properties that our company patrolled i.e thefts, burglaries, trespassing, and numerous other crimes. While in this position I completed the Police Academy and became the youngest person to accomplish this at the age of 19. After graduating the Police Academy I started working with the Escambia Sheriff's Office narcotics unit as a confidential informant as described above. Education
Certificate in Law enforcement
Montgomery Police academy - Montgomery, AL
October 2013 to January 2014
State certification in Law enforcement in FL and AL Gscja - Pensacola, FL
April 1994 to October 1995
Law enforcement, management in Law Enforcement
Police Academy - Pensacola, FL
April 1995
Commercial Driver's License (CDL)
Class A
Expires: May 2025
State: FL
Skills
• Cdl Driver
• Leadership (10+ years)
• Law Enforcement
• Route Driving
• Security
• Tractor-Trailer
• Box truck
• Driving
• Commercial driving
• Load & Unload
• Car Wash
• Labor Cost Analysis
• Plant Management
• English
• Time management
• Supervising experience
• Customer service
• Microsoft Office
• Manufacturing
• Delivery Driver Experience
• Management
• Logistics
• Management
• Management
• Retail management
• Leadership
• Customer service
• Team builder
• Merchandising
• I lead by example
• I'm very good with dealing with customers
• Store management
• Supervising experience
• POS
• Cash handling
• Heavy lifting
• Sales management
• Sales
• Interviewing
• Succession planning
• Office management
• Security
• Transportation management systems
• Hospitality
• Analysis skills
• Cash register
• Load & unload
• Marketing
• Software troubleshooting
• Forklift
• I lead by example
• I lead by example and always strive to do my best.
• Tractor-trailer
• Driving
• Crisis Intervention
• I am very organized and I paid close attention to detail due to my law enforcement experience.
• Software troubleshooting
• Conflict management
• Hospitality
• Retail sales
• Manufacturing
• Marketing
• Operations management
• Classroom experience
• Let's build the best car wash team in the area, and I can do that.
• Customer relationship management
• I am good at what I do after 20 years of law enforcement and my military experience I'm a hard worker and I work well with others
• Relationship management
• Commercial driving
• Retail math
• Loss Prevention
• Freight Experience
• Freight
• Property management
• Clerical experience
• Research
• Administrative experience
• Computer skills
• Outdoor work
• Maintenance
• Mechanical knowledge
• I lead by example
• I lead by example, I love to learn new things and I will work harder than anyone else and best to build a strong team.
• Cleaning
• Custodial experience
• CRM software
• Forecasting
• Project management software
• Upselling
• Communication skills
• Recruiting
• Teaching
• Profit & loss
• Salesforce
• Communication skills
• Microsoft Office
Awards
Deputy of the year
1997
Certifications and Licenses
FL CLASS A CDL
August 2018 to May 2025
No restrictions, air brakes
Law enforcement academy
April 1997 to Present
Florida and Alabama state LAW ENFORCEMENT CERTIFICATIONS Montgomery Police academy
September 2013 to Present
APOST certification
Over 3500 hours of specialize training
Present
I have documents
CDL
Dot card is not current
First Aid Certification
CPR Certification
Driver's License
Class D
Motorcycle License
Present
Field training officer of over 50 new deputies
January 2002 to Present
As a law enforcement officer of 20 years, I know how to handle high stress situations to get the job done and I pay attention to extreme detail. You Definitely would not be disappointed in my work ethic. Groups
Hostage negotiation
January 2004 to January 2015
• Saying lives every chance we could
Additional Information
1 Basic Law Enforcement Recruit 04-1995
OC spray 06-1997
ASP baton 10-1998
Radar speed measurement 04-1999
Intro to Community Policing 06-1999
FCIC certification 11-1999
Pronet Tracking 04-2000
Applications in Police bicycle patrol 04-2000
Juvenile sexual offender investigations 02-2001
Human Diversity 02-2001
Domestic violence training 03-2001
Sexual harassment training 08-2001
Report writing 09-2001
Civil process procedures 09-2001
Clandestine lab awareness 09-2001
Haz mat training 11-2001
Accreditation training 11-2001
CPR/FIRST AID/AED training 01-2002
Weapons of mass destruction training 03-2002
State of Florida Instructor techniques course 04-2002 Taser and Speciality impact munitions 04-2002
Field training officer 05-2002
Responding to the active shooter 06-2002
Hostage Negotiations 12-2002
FDLE Firearms instructor 2002 Verbal Judo 01-2003
Taser/less lethal operator 02-2003
CPR/First Aid/AED 05-2003
Firearms Qualifications 05-2003
Operation vaccinate Florida 06-2003
FCIC certification course 07-2003
Biased based profiling 11-2003
Use of force training 01-2004
Human diversity with professional law enforcement 03-2004 Responding to the active shooter 05-2004
Respirator/haz-mat/WMD/incident command training 06-2004 CPR for the professional rescuer 07-2004
Basic breath test operator 03-2005
Criminal law 03-2005
Firearms Quals 10-2005
High speed pursuit training 11-2005
Taser recert 11-2005
Use of force 11-2005
FCIC certification course 12-2005
Juvenile arrest procedures 01-2006
Crisis intervention stress management 01-2006
Safety precautions ( General ) 01-2006
Domestic violence training 02-2006
Interdependent relations 02-2006
Blood borne pathogens 02-2006
Juvenile sex offenders 02-2006
Enforceable court orders 02-2006
N.I.M.S. 02-2006
Sexual harassment training 02-2006
Professional traffic stops 02-2006
Hazardous material 02-2006
A.S.H.I. AED/CPR 02-2006
A.S.H.I. First aid 02-2006
Environmental Enforcement crimes investigations 04-2006 Responder to victims with disabilities 05-2006
Defensive tactics instructor course 01-2006
Auto theft training 06-2006
D.U.I. field sobriety task advanced training 09-2006 Firearms training 12-2006
Firearms Quals 12-2006
Interdependent relations 01-2007
Sexual harassment training 01-2007
Responder to victims with disabilities 01-2007
Enforceable court orders 01-2007
Domestic violence 01-2007
Professional traffic stops 01-2007
Hazardous materials 01-2007
N.I.M.S. 01-2007
Blood borne pathogens 01-2007
Juvenile sex offenders 01-2007
Laser operators transition course 01-2007
Control stick instructor course 01-2007
ATV riders course 02-2007
Spike strip training 03-2007
Environmental crime enforcement 05-2007
\Firearms instructor course 06-2007
Report writing with the State attorney 07-2007
Disaster training 07-2007
ASP refresher 07-2007
Use of force training 07-2007
OC training 07-2007
A.S.H.I. AED/First aid/ CPR refresher 10-2007
Project lifesaver 12-2007
C.J.I.S. recertification 12-2007
Hazardous materials refresher 12-2007
F.D.L.E. firearms training 04-2008
Firearms quals 04-2008
A.H.A. AED/CPR/First aid 04-2009
Honor Guard training 05-2009, 06-2009, 07-2009, 08-2009, 09-2009, 10-2009, 11-2009, and 12-2009 OC spray refresher 08-2009
ASP refresher 08-2009
Multi-juisdictional Honor Guard Academy put on by the U.S. Air Force 09-2009 Taser X-26 certification 09-2009
`Certificate of Commendation Deputy Of the Month From Commander Ed Johnson 07-1999
`Letter of Commendation From Commander Ed Johnson 08-1999
`Letter of Commendation from Sheriff Jerry Brown 05-2000
`Letter of Appreciation from Sheriff Wendell Hall 07-2001
`Letter of Appreciation From Sheriff Wendell Hall 01-2004
`Letter of Recommendation for the F.T.O program from Lt. Jim Spencer 02-2004
`Certificate of Commendation Deputy of the Quarter from Lt. Jim Spencer 06-2005
`Numerous of Letters of Commendation from Sheriff Wendell Hall while serving as the Lead Officer in the Environmental Enforcement Division from 2006 to 2009 `Letter of Job Well Done From Lt. Cheryl Bray and Sheriff Wendell Hall for my part in the apprehension of three suspects during a burglary in progress. One suspect was apprehended after a foot chase and the other two were apprehended shortly thereafter with the use of K-9's 09-2009
`Letter of Recommendation for re-entry into the F.T.O. program from Lt. Cheryl Bray 10-2009
`Annual Evaluation receiving 17 out of 27 Above Standard performance ratings 10-2009
` Was key note speaker numerous times while serving as the Lead Officer in the Environmental Enforcement Division 2006-2009
`Senior Field Training Officer 2003-2006 ( Trained 25 new Deputies )
`Served as Officer in Charge on shift numerous times throughout my career in the Supervisors absence.
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