Customer Service Production Associate

MA Michael Abrams

Georgetown, TX ***** 850-***-****

***********@*****.***

WORK HISTORY PRODUCTION ASSOCIATE 05/2022 to CURRENT Tesla Austin, TX

Organized work to meet demanding production goals. Inspected final products to assess compliance with quality standards and established tolerances.

Supported current production needs by moving items between equipment, conveyors and staging areas.

Took on additional shifts during peak work periods to keep projects on schedule.

LEAD ASSOCIATE 02/2020 to 05/2022

Club Car Wash Georgetown, TX

Mentored and guided employees to foster proper completion of assigned duties.

Built strong relationships with customers through positive attitude and attentive response.

Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values. Facilitated training for associates through daily coaching and regular performance appraisals.

Assisted Manager with new hire processing and existing training programs.

CUSTOMER SERVICE ASSOCIATE 02/2018 to 03/2020

Home Depot Georgetown, TX

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Informed customers about special promotions and provided detailed information for various products.

Developed and actualized customer service initiatives to decrease wait times.

EDUCATION High School Diploma 05/1999

Woodham High School, Pensacola

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