Scrum Master Project Management

KIMBERLY JACKSON

*********@***.***

919-***-****

Summary

Certified Scrum Master with 8 years of experience in Agile Development Team Facilitation, Agile Release Planning, Agile Backlog Management.

Led Agile Release Planning for multiple complex initiatives, ensuring timely updates and delivering planned benefits early, resulting in an increase in project efficiency.

Facilitating development teams in a SAFe environment, supporting Scrum teams to follow Agile principles and remove impediments.

Skilled in collaborating with Product Owners and development teams to meet customer needs, improving project management processes, and coaching new team members in the Scrum framework. Experienced in facilitating sprint planning, tracking progress, and ensuring team goals are achieved while providing visibility through daily status updates.

Experience with both Google workspace for project management and document sharing, Slack to organize conversations into our channels.

Experience

HCL Technologies

Agile Scrum Master

Nov 2023 - Feb 2025(1 year 4 months)

Lead 2 Scrum Teams consisting of 12 members working on Automation projects implementing Agile methodologies and Scrum ceremonies to facilitate on-time product delivery

Implemented Agile mindset by conducting burndown chart, team velocity analyses, and continuous improvement initiatives

Worked closely with project owner in backlog management and continuous delivery of features.

Verizon

Scrum Master/Automation Business Analyst

Feb 2018 - Nov 2023 (5 years 10 months)

Coached and trained multiple Scrum teams, facilitating PI ceremonies, Sprint planning, and retrospectives while using JIRA to manage backlogs and track progress.

Monitored team performance metrics such as velocity, cycle time and burn-down charts

Maintained a transparent environment for communication between stakeholders, developers, and the Product Owner. Provided guidance on how to use Agile tools like JIRA and Confluence for effective project management

Education

Wake Technical Community College

Certifications: Project Management

Licenses & Certifications

Certified ScrumMaster (CSM) - Scrum Alliance

CompTIA IT Fundamentals (ITF+)

Certified Associate in Project Management (CAPM)

Agile Product Owner

Skills

Scaled Agile • Kanban • JIRA • SDLC • Confluence • English • America Sign Language

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