Customer Service Visual Merchandising
Resume:
SKILLS
• Inventory management
• Relationship building
• Scheduling employees
• Stock control systems
• Visual merchandising insight
• Customer engagement
• Knowledge on draught systems
• First aid training
• Communication proficiency.
ASHISH
SHARMA
riyadh, saudi arbia 11564
**********.*******@*****.***
SUMMARY
Well-rounded Bartender offering wide-ranging history within service industry. Brings passion for industry and fun, positive attitude with unwavering commitment to customer service.
Accomplished Bartender with wide-ranging history in food service industry. Seeking opportunity to build and strengthen customer base of fine dining establishment. Bring passion for industry, positive attitude and understanding of customer service.
Talented Bartender with extensive hospitality experience. Skilled in organisation and multitasking to simultaneously manage multiple tickets. Passionate about cocktails and mixology for improved customer service and sales.
EXPERIENCE
March 2021 - September 2024
store manger costa coffey riyadh, Saudi Arabia
February 2019 - April 2021
caisher vox cinema riyadh, saudi
i have very good expirens in cinema and i always make higher sale.
June 2018 - December 2018
Bartender laila lebnon resturent riyadh, saudi
Job duties and responsibilities, required qualifications, preferred qualifications, and working.
•
• Reorganised sales floor to improve visual merchandising displays. Enthusiastically interacted with customers and executive leaders to boost sales and team morale.
•
• Improved store ranking by identifying performance gaps.
• Managed cash and reconciled tills with rigorous security measures. Revamped store appearance and displays to reflect seasonal trends and promotions.
•
• Evaluated team performance and handled disciplinary actions. Empowered sales team to maximise sales revenue and exceed corporate goals.
•
Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
•
Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
•
February 2015 - November 2017
Barista java caffe riyadh, Saudi Arabia
February 2010 - November 2012
Hotel Waiter zara hotel mumbai, india
June 2006 - November 2008
Store Manager medical store faizabad, india
Maintained facility compliance with health codes, sanitation requirements and licence regulations.
•
Confirmed ages of customers to identify eligibility and discontinued service to intoxicated guests.
•
Made product recommendations to customers based on preference, food pairings and special promotions.
•
Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
•
Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference.
•
• Received orders from wait staff and delivered beverages to guests.
• Greeted and seated guests to establish prompt, high quality service. Focus on major achievements and responsibilities instead of daily task
•
• Use number to portray your work accomplishments better. Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
•
Provided customers with product details such as coffee blends and preparation descriptions.
•
• Cleaned and sanitised work areas, utensils and equipment. Checked temperatures of freezers, refrigerators and heating equipment to verify proper functioning.
•
• Resolved customer disputes with tact and professionalism.
• Received and accurately processed customer payments. Described menu items to customers and suggested products based on stated preferences.
•
Regularly checked in on customers throughout meals, ensuring guest satisfaction was maintained.
•
Proactively upsold additional food and drink items based on guest requirements, allergies and previous orders.
•
Expertly recommended dishes based on customer preferences and dietary restrictions.
•
Stayed in line with government regulations when selling alcohol by challenging and checking customer IDs when needed.
•
Stayed updated on menu specifications, ingredients and dishes by reviewing hotel's menu regularly.
•
Helped chefs conduct last-minute prep and plating of meals to high standards.
•
• Improved store ranking by identifying performance gaps. Coached and mentored store team members to achieve multiple promotions.
•
Managed sales records, reconciled cash and made bank deposits while performing store opening and closing duties.
•
• Prepared rotas and administered payroll for large store.
• Reorganised sales floor to improve visual merchandising displays. Prioritised in-store sanitation, safety and health by raising standards and conducting regular inspections.
•
Prepared sales reports and reconciled accounts with strong finance management skills.
•
Designed and implemented practices to boost customer satisfaction metrics.
•
• Delivered quality service with friendly and professional demeanour.
• Oversaw stocktakes to achieve accurate inventory and pricing. Facilitated positive purchasing decisions by sharing product knowledge with customers and making personal recommendations.
•
• Generated repeat business through exceptional customer service. EDUCATION
2011
bachelor degree ART
allahabad university, allahabd, India
a useful, plain-language tool that explains the tasks, duties, function and responsibilities of a position.
CUSTOM SECTION
in my free time some time walking and shopping and reading the book
Contact this candidate