Scrum Master Program Management

NEELESH AJMANI

ENTERPRISE ARCHITECTURE and PROGRAM MANAGEMENT LEADER STRATEGIST

508-***-**** *******.******@*****.*** http://www.linkedin.com/in/neeleshajmani/

Multifaceted Enterprise Architecture and Program Management Leader and Strategist with 20+ years of demonstrated success in leading digital transformations, operational excellence, developing vendor and technology-agnostic strategic plans, and creating actionable roadmaps for complex business challenges. Manages complex initiatives through Agile with scrum master and hybrid methodologies to build state-of-the-art IT infrastructure. Team-oriented leader who mentors peers and colleagues with deep communication and interpersonal skills.

Core Competencies

Strategic Planning AI Strategy Gen AI Data Processing and Optimization using Gen AI Streamline Global Operations Digital Transformation Organization Change Management Executive Communications Information Management Customer Success Data Quality Management ETL and Data HIPPA compliance SOX compliance GXP compliance Data Warehousing API Management with REST/SOAP Data Analytics & Insights Program/Project Management Business Outcomes Enterprise Collaboration Identity & Access Management Global Security Strategy Infrastructure Evaluations Mergers & Acquisitions Reference Architecture Team Leadership Coaching & Mentorship Data Science Public Speaking

Key Highlights

Presented in Business Transformation & Operational Excellence Global Proquis conferences –

oHow to Increase the Chances of Success at the Enterprise Architecture Europe On-Line Conference in October 2021.

oCloud Transformation – Are You Ready in April 2021.

oIntertwine Nature of Digital Transformation, Enterprise Architecture and Secured Business Operations.

Presented in October 2018 in Modern Data Management global conference in San Francisco on the topic of Achieve Holistic Business Outcomes Utilizing 3600 – Data.

Presented in June 2011 in Gartner Catalyst Conference in San Diego on the topic of Achieving High

Fidelity Data through Enterprise Data Management.

Work Experience

Managing Director - Founder Demystify Data. L.L.C. October 2023 – Till Date

Working from January 2025, as Senior Product and Program Manager using AI with Ursaleo, a Nvidia partner startup company. The major services offered are building Digital Twins on Nvidia Omniverse platform using Gemini. Managing product roadmap, architecture, using Agile scrum master capabilities for project management for the development of Digital Twins creation/enhancement for new and existing customers.

Worked from March – May, 2024, as a Senior Advisor, Program Management for Avid Technology. Helping them manage B2B Data Migrations, B2B Integrations, transitioning from SAP to implement B2B Billing on SFDC and manage backend Operations of Order Management, Supply-Chain, and Financials by implementing Oracle NetSuite ERP.

Working as a Strategic Advisor with the chairman of Association of Senior Living Organizations of commonwealth countries to effectively measure the effectiveness of reminiscence therapy on Dementia Customers leveraging emotions recognition with the help of AI/ML Convolutional Neural Network model.

Working as a Strategic Advisor with a small business founder to transform his business to adopt digital ways to run his business so that it can achieve 4 times growth in the next 1-3 years. With the help of my advisory services, this company has gained 50+ of revenue from Nov'23. The owner is no more a one-man show and has hired 2 resources, one to manage Logistics and warehouse and another one to manage their ERP system.

Worked as a Strategic Advisor with a medical diagnostic business founder who established private limited company in 2007 after starting it in 2001 as a sole proprietorship. The company has lost its turnover 10 times during COVID-19. Helping him re-achieve his lost revenue and brand value. Evaluating his data to leverage AI/ML appropriate models to determine his past demand patterns in the last 22 years to propose technology driven business initiatives to gain back lost revenue and able to grow further profits and revenue by streamlining the operations.

Cisco Systems, Inc. December 2021 – October 2023

Strategy & Planning Manager

Lead the Data Analytics and Insights team, using Tableau Desktop, for the Customer Success and Acceleration Organization that manages $11B+ in software services revenue leveraging machine-learning-based predictive modeling.

Streamline operational activities and establish KPI targets in three global regions by developing a strategy to automate the system using Tableau Desktop.

Conceptualize the framework for global success analytics and insights to provide actionable steps to grow renewals from 33% to 50% in two years.

Produced executive reporting for key executive stakeholders, driving data-informed decision-making.

Biogen March 2019 – December 2021

Lead Enterprise Architect/Sr. Data Scientist

Developed and led the global patient support platform architecture, leveraging Salesforce (CRM) Health Cloud, to provide direct access to patient concerns and benefits received through Biogen patient services.

Led the development of future-state medical organization architecture to produce roadmaps.

Deployed global systems to streamline business processes and analytics and manage clinical and non-clinical data challenges for the medical function.

Drove the enterprise architecture for real-world medical data and streamlined data ingestion and analytical capabilities by deploying a vendor-based system.

Architected the globally GxP-validated medical information system on the Salesforce (CRM) platform service cloud using customer vendor products that integrate with other enterprise platform systems for SSP and regulatory reporting purposes. Managed the deployment of Veeva Vault that was integrated with Biogen Medical Information System.

Executed initiatives for deploying enterprises and global systems on the Appian platform to provide integrated key medical expert profiles and streamline expert engagement processes.

Established an analytical platform for streamlining and developing medical analytical reports using Power BI.

Harvard Pilgrim Health Care June 2016 – March 2019

Senior Advisor, Program Management

Managed business and IT-driven strategic initiatives ranging from $500K to $2M, creating system solutions for solving business challenges and state-of-the-art IT infrastructure.

Drove member portal enhancement projects to integrate with digital card technology from Apple and Android. Developed digital marketing strategies for the program.

Created and established a governance model for managing complex programs with third-party vendors.

Managed the strategic program for digital marketing, establishing Salesforce (CRM) for B2B and B2C Sales and Marketing Operations. Created CRM Salesforce single source of information and marketing cloud on Pardot/Engage and Exact target.

Administered the 2018 and 2019 Open Enrollment season program by using Salesforce (CRM) integrations with claims data, provider data, and backend Oracle member data. Resolved duplicate leads and accounts, integrating Salesforce (CRM) with Genesis Customer Interaction Center to manage call center volume.

Guided the program to host in-cloud digital marketing, redesigning providers, key account microsites, and employer websites on Exalogic-Exadata infrastructure.

Cisco Systems, Inc. October 2007 – February 2016

Advisory Principal Consultant

Served as the Engagement Manager and Enterprise Architect to develop vendor and technology-agnostic strategic plans and actionable roadmaps for business problems for Fortune 1 to 500 global companies.

Established an Enterprise Information Management practice and strengthen the global security posture for clients.

Evaluated infrastructure, supported deploying systems, and created reference architectures for the associated areas.

Education

Advanced Program Management, Stanford University

Master of Business Administration, San Jose State University

Master of Science, Computer Applications, Jawaharlal Nehru University

Bachelor of Science, Mathematics, Delhi University

Professional Development & Credentials

AWS Certified Cloud Practitioner Project Management Professional, PMI

AWS Cloud Economics Accreditation, Partner Scrum Master, NTT Data

AWS Sales Accreditation (Business), Partner Leadership for Managers, Dale Carnegie

Data Science Green Belt, Cisco Green Belt Certified, Lean Six Sigma

Certified SAFe® 5 Lean Portfolio Manager TOGAF 9.1, SOA, ITIL V3 Expert

Simplified Strategic Planning for Small to Mid-Size Companies Executive Communications, Harvard University

“Achieving and Sustaining Secured Business Operations”, Author

AI Strategy and Governance, AI fundamentals for Non-Data Scientists, AI Applications for Marketing and Finance, AI for People Management, Univ. of Pennsylvania

Google Advanced Data Analytics, Google Pursuing Microsoft Generative AI for Data Analysis Professional Certificate

AI Strategy and Implementation, Cornell University Introductions to Vertex AI Studio, Google

The Data Storytellers Podcast, Season 1, Episode 8 Guest

“Demystify Data” LinkedIn Series, Author

Technical Skills

CI/CD LLMs MS Office MS Visio PowerPoint Excel ERWin Visual Paradigm Snowflake PowerBI Tableau Desktop Salesforce (CRM) Service Cloud, Sales Cloud, and Health Cloud AWS Services (S3, EC2, Lambda) Tableau Data Visualization Data Cleaning Data Warehouse with business rules Kafka Vector Database Python GraphQL MongoDB WebSockets Big Query SOA API Design SOAP/REST APIs Microservices XML UML Java (J2EE) ETL Informatica Oracle Essbase DESIGNER 2000 System Modeling and Tools Oracle 11i Work Flows Oracle 11.5.7 Order Management Oracle Discoverer ETL Informatica Power Center PL/SQL TOAD SQL Jira Enterprise Exatada Implementation Oracle 12c to 13x Enterprise Implementation Lotus Notes to SharePoint Enterprise Applications Conversion

Addendum

Cisco Systems, Inc. October 2007 – February 2016

Cisco Client Mayo Clinic, Lead Enterprise Architect for Digital Transformation for Extending Global Reach in a Secured Manner

Led the Enterprise Architecture and established Architecture Management Office, following TOGAF methodologies, for formulating the technology strategy plan, establishing a network foundation, Integrations with acquired providers and global partnerships and deploying IoT and digital transformation capabilities using microservices to secure patient care operations and extend reach globally to 200 million plus patients and partners.

Results: Generated ~$5M for consulting services and $100M+ in products revenue, along with meeting customer digital transformation goals and achieving their trust.

Cisco Client Shell Oil & Gas, Senior Program Manager and Enterprise Architect

Established a Release Management Organization (for Network Services Life Cycle Management between OT/IT), using scrum master methodologies, iterative, and waterfall methodologies as appropriate, with a cross-company governance committee (with the service provider, AT&T) to manage network devices in an integrated form acquired from 32 vendors and associated services in the areas of Collaboration, Security, Voice, and Network Management.

Enhanced Data Quality of all the products Inventory and their deployment.

Followed agile program to manage this complex initiative with too many unknowns. Leveraged scrum methodologies for daily standups and after successfully completing this work, I transitioned to a newly hired Release Manager.

Results: Generated $2.5M services revenue and built trusted advisory relationships.

Cisco Client Mylan Pharmaceuticals, Lead Enterprise Architect for Digital Transformation for Connect, Collaborate, and Communicate

Led an engagement as a lead Enterprise Architect for developing IoT and digital transformation Connect, Collaborate, and Communicate (CCC) based Collaboration enterprise strategy, microservices based architecture and roadmap planning using industry best practices methodologies, with the business goal to double their revenue and triple their stock price in the next five years. This business needed main source for acquiring companies and integration globally within Manufacturing and for cross-functional global streamlined connections, collaboration and communications.

Results: Gained customer trust and enabled customer achieve results as per plans.

Client AT&T, Engagement Product Owner and Enterprise Architect

To enable services lifecycle management methodologies, led an engagement using agile/scrum master program management to help them develop and deliver Network Services Life Cycle Management Software and Architecture Governance capabilities to offer services to its global Fortune 100 customers.

Collaborated with their IT SMEs locally in the Netherlands and London, UK and with Cisco Network engineers to develop API strategy and to deliver Enterprise Architecture based IoT Strategy and Plan with first year actionable roadmap to build Services Lifecycle Management System.

Established data warehouse design for storing services across client global locations.

Cisco Client Broadrige Financial Services, Engagement Program Manager and Enterprise Architect for Digital Transformation using Cloud

I led an engagement to develop enterprise strategy for digitally transforming software business to cloud based transformation. Developed this strategy based on enterprise architecture methodologies by aligning their business objectives from product/service offerings to its customer with IT cloud transformation.

Delivered as a proof-of-concept Infra-as-a-Service transformation model, including charge back and service management methodologies, process and system capabilities.

Evaluated Infrastructure services provided by Azure, AWS, and OpenStack Technology solutions provided by Cisco.

Evaluated Cloud Security and Compliance requirements globally, especially for designing public/Private cloud for meeting EU data protection requirements.

Cisco Client EMC, Inc., Engagement Program Manager and Lead Enterprise Architect for establishing Enterprise Information Management and MDM Practice

Conducted a holistic business-driven Identity and Access Management architecture and operational assessment. Delivered enterprise strategy, architecture, and multi-generational integrated roadmap with an actionable roadmap for the first year.

Collaborated with their CTO (VP of IT Architecture) to establish an Enterprise Data and Information Management practice to ensure all acquired companies’ data and processes are integrated in a streamlined manner.

Delivered enterprise data architecture methodologies and white papers for building architecture and for enterprise data and information capabilities/services.

Established ETLs for storing customer/partners/products transactional data in the data warehouse improving data quality across end-to-end data flows.

Consolidated Global Enterprise Customers by developing Enterprise Customer Architecture, the process to maintain improved data quality and relevant capabilities/services.

Delivered thought leadership paper on “Achieving High Fidelity Data through Enterprise Data Management” at Garter Symposium in June 2011.

Cisco Client British Petroleum, Engagement Program Manager and Enterprise Architect for Digital Transformation to Connect Offshore Fields with Corporate, Globally

Led an engagement to deliver conceptual reference architecture to establish global wide-area network and digitally transformed next generation collaboration environment for new oil offshore fields and between OT/IT. The main emphasis of this engagement was reducing time to explore oil by enhancing collaboration capabilities within the oil field as well as globally across other business divisions.

Led an effort and provided proposal for global WAN assessment to ensure it can support new architecture and services for next generation collaboration environment for new oil offshore fields

Cisco Product Owner – Data Quality Manager October 2005 – February 2007

Helped in establishing Identity and Access Management Program and relevant services to Cisco functions organizations.

Managed Product Development, using DevOps methodologies in a virtual team environment, of a virtual Attribute Authority (ATA) software capabilities and relevant virtualized data services. Created an SSOT for the entire Cisco workforce and the Cisco Customers, Partners, and Vendors.

Ensuring data quality using SQL and PL/SQL procedure embedding rules and data mart creation of WFSSOT.

Developed API methodologies, working with the Enterprise Architect of my team and other Cisco IT Architects to ensure securing customer billing information and overall identity profile details.

Managed integrations of Identity and Access Management of acquired companies.

Led transformation to adapt IAM services into operations and to measure progress and success.

Cisco Internet Commerce, Sr. Project Manager - IS-Business Consultant October 2001 – October 2005

I worked as an IS-Business consultant to manage the lifecycle of global Order Processing, Manufacturing and consolidate global ERP quote-to-cash, Oracle Financials (AR, AP, GL), CRM and procure-to-pay processes to transform from Oracle 10.7 to Oracle 11i.

Managed initiative to consolidate all ERP level customer master’s and integrate ERP customers on Oracle 11.9 TCA architecture. Developed API strategy and architecture to integrate 32 ERP customer master’s into Oracle Trading Community Architecture.

Managed the project to reorganize US, Asia Pacific, and EMEA theaters business for Cisco customers to help reduce Tax liabilities.

Director of Applications – Xicor, Inc. October 1998 – March 2001

Aligned IT Applications portfolio with Business Strategic Initiatives.

Collaborated with Chief of Manufacturing, his team and led efforts to select state-of-the art yield management Software that integrated with ERP and to deploy it for improving yield of products to 98% or more.

Collaborated with Chief of Sales and Chief of Marketing and led efforts to select CRM system for significantly reducing Sales cycle and for global planning and execution of Marketing Campaigns

Collaborated with Chief of Sales, Marketing, Operations and Finance to create a single-source-of truth for generating and delivering Bookings, Billing and Backlog reports and analytics through Data Warehouse

Led the efforts to flawlessly executed Y2K efforts for all Xicor IT applications.

IS Business Consultant August 1989 – October 1998

Managed the engagement for Sony Electronics to transition from legacy Financial, Order Processing, and Inventory Management systems to Oracle 10.7 ERP modules.

Managed the program for Diesel Engine manufacturing Cummins Engine Company to integrate their order processing of their New and Re-manufactured products with the help of implementing multi-org Oracle 10.7 based Enterprise-wide Quote-to-Cash Applications. Created the most complex state-of-the-art Systems Integration product and API strategy to integrate Warehouse Management, Partners Order Processing (Point-of-Sales), Oracle Quote-to-Cash, Oracle Financials GL and AP modules, and IBM Mainframe legacy Systems for seamless end-to-end transaction processing.

Managed the program for R.R. Donnelley Company global software Distribution Company to implement MRP Oracle based application in its Ireland, Fremont, SJ, and Provo UT plants. Build MRP pegging to real-time calculate available inventory by looking into WIP inventory, Purchase Orders, and On-hand inventory.

Each of the above initiatives involved establishing proper MDM system for Customers, Products, and Financials (AR, AP, and GL).

Consulted at Indian Banks and helped in deploying Savings, Letter of Credit and issuing Guarantee modules on Oracle technology.

Consulted at Supreme Court of India and automated Judges Library System that helped expedited the cases processing.

Consulted at Ministry of Industries, State Government, and County Government to help them automate the relevant business processes for issuing import licenses to industrial registrations and land monitoring systems using Ashton DBASE III Plus. I pioneered the multi-user application development for NIC.

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