Customer Service Transportation Manager
Resume:
Tolerance Jones
Fleet/Transportation Manager
Contact
Morrow Ga 30260
*********.**@*****.***
Objective
As a transportation manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Education
Crisp County High
Key Skills
Project Management
Budget Planning
Payroll
Data Entry
Communication
Problem-solving
Experience
JUNE 2021 - PRESENT
Transportation Manager JDC Logistics
Overseeing daily operations including dispatching and tracking, managing staff, ensuring compliance within warehouse regulations, managing breakdowns for Fleet and provide exceptional customer service. I am also responsible for analyzing financial data, identifying trends, and developing strategies to improve the warehouse’s performance. JANUARY 2013– JUNE 2021
Dock Supervisor Lanter Delivery Systems
Manages and overseas all activities of the dock and dock employees, ensuring safe and efficient loading and unloading of all freight. Conducts daily reports and inspections, ensuring compliance with applicable federal, state, local, and internal laws, regulations, and policies. Check Final Mile area for deliveries. Print and distribute Bill of Ladings. Schedule and arrange corporate meetings to discuss progress, goals, and improvement. Perform a quality check, take pics of mis-staged freight, outbound shuttles, damaged freight etc. Send out carry over report and manifest. Organize dock clean up for the end of shift.
Communication
Implemented new procedures and technologies that
improved efficiency and streamlined operations.
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores. References
Available upon request
Contact this candidate