Information Technology Security Engineer

Phaedra F. Adler,

Fort Worth, TX

817-***-**** ò ******@*****.***

https://www.linkedin.com/in/phaedra-adler/

Engineer ò Team Leadership ò Security Systems Design

Information Security Specialist ò Security Engineer ò Technical Process Improvement

Accomplished, solutions-oriented Information Technology Professional highly regarded for firewall engineering solutions for network leaders while at Verizon Wireless. Highly skilled in project establishment, specification and execution processes, with high expertise in the design of network firewall and security to drive company growth and technical innovation.

Selected Highlights

Spearheaded implementation of Ipv4 address recovery and migration to IPv6

Central Point of Contact regarding all VPN, installation, migration and troubleshooting at Verizon Wireless.

Provided auditing and analyzed network trends to ensure network compliance.

Network security automation on firewall policies and ACL’s for SDN/IMS/VOLTE/5G/LTE

Implement new DMZ firewalls for IrisView and messaging services.

Configure site-to-site VPN’s and client to site VPN's between multi-vendor firewalls, customer and applications

Core Competencies

Network and Systems Security

Data Analytics

Project Management

Regulatory Compliance

Policy Planning / Implementation

System Improvements

VPN – design/implementation

Team Leadership/Management

Risk Assessment

Quality Assurance

Virtualization/Cloud Technologies

Customer Support

Research and Development

Penetration Testing

Troubleshooting

Professional Experience

Network Security / Firewall Engineer: 2013 – Present

Firewall engineering and administrator: F5, Fortinet, Avaya, Juniper, Palo Alto and Checkpoint

Firewall rule reviews, staging, and implementation. Auditing Security Groups.

Researched and analyzed known hacker methodology, system exploits and vulnerabilities to support Red Team Assessment activities.

Worked directly on the Verizon firewall cloud migration to AWS environment.

Worked on automation teams to build API’s and micro services for CI/CD and firewall processes.

Performed risk assessments to ensure corporate compliance

Proposed remediation strategies for remediating system vulnerabilities

Configure site-to-site VPN’s and client to site VPN's between multi-vendor firewalls, customer and applications

Implement the Policy Rules, DMZ and Multiple VPN’s for multiple clients of the state on the Fortigate Firewall and Palo Alto NGFW.

Configuration, implementation, and problem determination across the major firewall platforms and understanding each customer environment at a detailed level. Maintains close vendor relationships as to understand coming products and toward reviewing ongoing features/trouble status

Deep packet-level inspection troubleshooting and debugging for root cause analysis (Wireshark, Linux kernel and session debugging). Used routing table and firewall logs to troubleshoot, TCPdumps to track firewall real-time data.

Perform troubleshooting and analysis of disaster recovery issues, security implementations, firewall configurations, vulnerability assessments, and intrusion detection and analyze, customer consultation

A technical liaison/customer advocate between the NNO Security Team and customers across the nation that were represented by the following Organizations: MSC, Area Planning, Regional HQ, National Network Operations or HQ based i.e. members of Maintenance Engineering Team, Product Development & Implementation, Network Implementation, Network Support Systems and Data Sales Engineers.

Analyzed new application data flows and designed firewall policies to support application requirements, while ensuring they adhered to corporate security standards and met project deadlines.

Engineer, Data Service Operations 2010 – 2013

Promoted to more senior role to engage with multiple departments to plan advanced installation, operation, and maintenance of the regional data network elements, ensuring network integrity and quality

Used routing table and firewall logs to troubleshoot, TCPdumps to track firewall real-time data.

Perform troubleshooting and analysis of disaster recovery issues, security implementations, firewall configurations, vulnerability assessments, and intrusion detection and analyze, customer consultation

Associate Engineer, Data Service Operations 2008 – 2010

Worked on Juniper, Cisco, Checkpoint, F5, Fortinet, Avaya/Nortel firewall (Juniper SRX5800, ISG2000 ; Cisco CRS, Nexus ; Checkpoint Firefly, IPSO; F5 load balancer and F5 and Fortinet firewalls)

Troubleshooting, upgrades, and administration of multiple vendor systems.

Installed, operate, administer, and performed advanced maintenance of the regional data network elements.

Updates daily logs with site-specific information.

Composes clear and concise reports for system documentation.

Participates in cross-functional projects as scheduled.

Performed duties with minimum supervision, and participate in cross-functional projects as needed

Coordinator-Network, Data Service Operations 2006 – 2008

Responsibilities include supporting material procurement, equipment documentation and vendor management.

Project facilitator- Manage time schedules, equipment and resources to meet the needs on time and within budget. Prepares and maintains a department capital spending plan.

Responsible for requesting authorization of funds, writing purchase orders, and managing procurement activities.

Perform data reconciliation on confirmed transactions. Analyze Procurement requests and facilitate purchasing.

Worked on department projects including but not limited to compiling and analyzing data, creating reports, providing information regarding function specific policies & procedures for applied use by management, tracking and control of processes.

Liaison- Point of contact for outside vendors and contractors to effectively meet shipping and installation commitments. Work closely with all engineering groups as needed.

Departmental Compliance- Ensure compliance with company procurement policies, standards and practices. Assist in Sarbanes-Oxley reporting and compliance.

Nextel Communications ò Rutherford, NJ ò 2000 – 2003

Account Manager/Customer Network Solutions,

Provided technical expertise for international wireless (GSM) network specifications relative to roaming agreements

Facilitated cross departmental conferences to create changes in the internal processes as well as system applications to help improve customer service.

Analyzed needs, presented solutions, and developed reports on retention and growth of the customer base.

Supported the inception of the Nextel Worldwide Team, thorough technical and product expertise.

Communicated promotions, change in accounts, rate plans, credit, technical processes and fulfillment issues.

Observing current customer contracts, conducted investigations to successfully negotiate and resolve issues involving management.

Resolved escalated calls from customers regarding billing and technical issues, trained and mentored new and existing employees.

Developed processes and application to enhance information exchange and other operational standards.

Managed the needs/requirements of high revenue commercial accounts through extensive follow-up procedures.

Education

Rutgers University – Newark, NJ:

Newark College of Arts and Sciences

Bachelor of Arts – Class of 2022

Technical Skills

Applications

Microsoft Office (Word, Excel, PowerPoint, Outlook), Tableau, Confluence, JIRA

Cloud Platform

Amazon Web Services,, Cloudera, Openstack, Red Hat

Databases

SQL Server 2000/2005/2008, Dynamo, MySQL, Oracle 7/10g, Maria DB

Hardware

Cisco, Checkpoint, F5, Fortinet, Palo Alto, Avaya and Juniper

Methodologies

PMI, AGP, Scrum, Kanban

Network Design

Integration of distributed networks (VPN bridges, VPN gateways, MPLS)

Monitoring

HP Open View Operations, Splunk, BMC Control-O, SevOne, VSM

Networking

Cisco IOS Routing and Switching, DHCP, DNS, TCP/IP, Layers 1-7

Operating Systems/Platforms

Big-IQ, FortiManager, NSM and Space, Panaroma

Programming Languages

Python, HTML, CLI

Remote Access

Checkpoint, Forticlient, Avaya VPN, Microsoft Remote

Security

DBAN, Microsoft Security Baseline Analyzer, Nessus, Snort

Server Hardware

IBM System X Server, HP ProLiant Server, Dell Server

Storage

NAS, SAN Technologies

Virtualization

VMware Virtualization, System Imaging

Web server

IIS, Debian Apache, Debian Linux

Website Technology

Certifications

Python 2.7/3.6, HTML 5, CSS 3, WordPress

1. PCNSE-Palo Alto Networks Certified Network Security

2. FCP-Network Security-Fortinet NSE 4 - FortiOS 7.2

3. Certified in Cyber Security ISC2

Other

Level 2 Security Clearence GSA Public Trust

Additional Credentials

Honors and Awards

Multiple personal and team commitment awards – Verizon Wireless

Professional Development

Red Hat Linux, Global Knowledge

Open Stack, Global Knowledge

Red Hat System Administration I & II

Configuring BIG-IP Advanced Firewall Manager and Troubleshooting BIG-IP

BIG-IP LTM and AFM Training

Python for Network Engineers – 8-week Kirk Byers

Volunteering Experience

Volunteer - Met Kids Ministry, Met Church, Fort Worth, TX

Interests

Walking, healthy eating, Cyberwire & ISC Stormcast – Security, Working out, travel

Detailed Professional References Available upon Request

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