Supply planning analyst

Experienced Customer Service material planner

Commitment Passion Excellence Results

Dynamic results-oriented individual with a proven track record of achieving and delivering successful results. Strongly focused on exhibiting the vision, strategic level understanding, and business acumen to drive customer satisfaction.

Forecasting / Planning Supply Chain / Logistics Share Point

Cost, Reduction, Control SAP BusinessObjects PTC Servigistics

RMA Support Tableau Data Source Oracle

3PL Vendor / Partner Management Agile Product Choice Logistics

GLO Performance Quick base SAP Dashboard TrackWise

Teams SAP IBP

Experience

JBL Resources (Stryker) San Jose, CA 2/ 2024 – 1/ 2025

Supply Planning Analyst

Coordinate material reservation (Mat Res) on material due to supply constraints, quality holds, NPI to hold for scheduled releases or last time buy holds.

Coordinated Fair-Share material releases for local regional distributors (LRD’s) in US and Internation regions, using Excel and SAP-Fiori Tcode ZOTC_FS Fair-Share for two divisions.

• Coordinate with local regional distributors on priority on open sales orders, reviewing allocation limits.

Provide status of open orders to LRD’S to confirm release or ETA on constrained material

Proactively collaborate with internal cross functional teams communicate material releases.

Worked with SR Planning Analyst on Material Reservation to Global Allocation Transition.

Created allocation in SAP for each region, US and International.

Proactively collaborate with internal/external cross functional teams weekly and monthly meetings on any constrained material via teams.

Review projected supply due in could cover current back orders.

Strategically thinking and execute tactically with a persistent attention to detail.

Trained new supply planning analyst teaching SAP/Excel/ad hoc reports and any other tools to help streamline workload.

Created Training documents for daily work requirements, Material Reservation, Tcodes, ZOTC_FS Fair-Share review instructions.

Insight Global (Lam Research) Fremont, CA 11/ 2022 – 1/ 2023

NPI Materials Project Manager/Pilot FREM MPM/Project

Support the engineering business units by providing direct materials and logistics support.

Coordinate material transfers/movement from engineering into unrestricted inventory location.

Processing QB tickets via Quick Base for Shipping and Logistics issues/requests

combination of ERP and Excel

Processing all newly designed parts and procurement requests (ERF Kits).

Provide status of open orders to Product Group. Expedite delivery schedule based on engineering requirements.

Proactively collaborate with internal/external cross functional teams communicate delivery issues related to the build schedule.

Support shipments for new products by coordinating engineering owned material to appropriate shipping location (SAF/ZSA)

Support Product Group shipment of Wafers

Supported Project Services daily inbox request.

Created Training documents for daily work requirements.

Created ticket in Quick base for shipping and logistics to check or clear discrepancies.

Danaher Cepheid, Sunnyvale, CA 5/2021 – 10/2022

Global Service Supply Chain Planner

Analytical reviews of ASIA, LATAM, NA, CHINA and INDIA for part availability and/or inventory shortages using excel (Vlookup’s, Pivot tables and formulas)

Key contributor of Service Planning Team that consistently achieves and maintains the 99.5% Global On-Time Delivery (OTD) goals.

Create daily replenishments and rebalance inventory to meet Global requirements and shortages.

Expedite, open Stock transfers order (STO’s) scheduling, procurement, logistics, shipping, etc

Created aging report using excel (Vlookup’s, Pivot tables and formulas, Generating Quality reports using excel Vlookup’s, Pivot tables, formulas SAP, Supply and demand forecasting planning) to confirm STO’s/Sales orders are closed in timely manner.

Provide ETA’s for shipments to regions on share point for all regions

Proactively collaborate with internal/external cross functional teams weekly and monthly meetings supply chain, repair centers, shipping, logistics output.

Daily management on new buy due in transfers

Strategically thinking and execute tactically with a persistent attention to detail.

Provide requirements of part availability engineers and service repair centers (Vlookup’s, Pivot tables and formulas)

Created Material transfers (MT) from costed to non-costed locations.

Identify system discrepancies, working with inventory control to make adjustments/right off’s if needed.

Generating Quality reports using excel (vlookup’s, pivot tables, formulas) SAP

Created IT tickets for Software Application (SAP) reporting enhancements, coordinated and issue resolutions and application enhancement Sap,

Created basic variances in Sap for reporting STO open stock order transfers.

Review and reports of global product inventory, inventory exposure, backlog, availability, and on-time delivery for regional review and visibility.

UAT on test protocols for new upgrades and enhancements, continuous improvement of planning processes.

Created work instruction/Standard operating procedures.

Proactively collaborate with internal/external cross functional teams with dignity and respect; communicate in a positive and constructive manner to solve problems and brainstorming to improve company policies and procedures.

Kelly Service (Temp at Danaher Cepheid) 12/ 2020 – 5/ 2021

Global Service Supply Chain Planner (details above)

Richmar Associates Inc (Temp at danaher Cepheid) 6/8/2020 – 12/20/2020

Global Service Supply Chain Planner (details above)

JUNIPER NETWORKS, Sunnyvale, CA 3/2002 – 7/2019

Global Support Supply Chain Delivery Material Planning Specialist

Analytical reviews (using excel Vlookup’s, Pivot tables and formulas • Generating Quality reports using excel Vlookup’s, Pivot tables, formulas SAP, Supply, Tableau and demand planning) of install base by product family, by customer or by part(s) for part availability and/or inventory shortages. Key contributor of Spares Planning Team that consistently achieves and maintains the 97% Global On-Time Delivery (OTD) goals. Understanding new business data/processes in relation to company projects

Create quotes and expedite sales orders and Defective Goods Inventory (DGI) for replenishments and rebalance inventory to meet Target Stocking Levels (TSL).

Provide ETA’s for RMA requirement and backlog to Customer Service Representatives (CSR).

Experience in hi-tech Service Supply Chain or refurb planning

Collaborate with Original Design Manufacturers (ODMs) to review and manage supply and demand, ensuring alignment with needs.

Analyze repair inventory, track monthly repair forecast w/multiple repair partners in the US, EMEA and APAC regions.

Provide requirements of part availability for several customers including top 20 key customers like Facebook, Verizon, AT&T, Comcast, etc. Work with ODM repair partners to review repair commitments vs shipments.

Create adhoc reports on materials inventory, WIP, schedule, shipments for upper management and customers using excel (vlookup’s, pivot tables, formulas,) SAP, ERP.

Responsible for Refurb/New supply/demand planning for Global WW region.

Coordinated and issue resolutions and application enhancement between Sap and Tableau

Identify system discrepancies, contract entitlements and contributor to the testing of the planning tool Servigistics, SAP implementation.

Overseeing End of Life (EOL) transition plans once Product Line Management (PLM) provides their last time buy (LTB) forecast.

Participates in the introduction of new products (NPI) and supports the transfer/de-transfer of existing products through planning.

Establish and maintain strong relationships with key partners while gaining their trust and respect.

Had weekly conference calls with EMEA/APAC teams to sync on refurb supply and demand.

Global Support Delivery Inventory Control & Contract Analyst

Maintained inventory control for depots globally in both Vendor systems and Juniper’s internal systems (Clarify)

Create manual replenishment orders from Central warehouse to depots globally.

Created work instructions for cross training.

Siemens Information Systems Inc., San Jose, CA 8/1990 – 3/2001

CS Logistics RTV planner:

Maintained RTV units to Third-Party Logistics by creating repair orders.

Maintaining inventory via Choice Logistic system.

Reconciles weekly supply plans to ensure deltas and gaps are clearly communicated and bridged.

Provided management product return ETA’s.

Proactively collaborate with internal/external cross functional teams weekly conference calls with various team’s track inventory, reconciles discrepancies.

Administrator Support/Operational Lead

Maintained inventory control for field replaceable units (FRU) in work in process (WIP)

Generating Quality reports using excel (vlookup’s, pivot tables, formulas) SAP, Supply, Tableau and demand planning and coordinate issue resolutions enhancement requests between Oracle and Choice Logistics.

Scheduling work assignments for the team and ensuring work orders are done accurately and complete.

Insured that material and equipment were replenished and ordered for technical team.

Performed ISO audits for other departments.

Provided work instructions for team.

Ordered and organized process flow charts for management for quarterly review.

Responsible for corporate calibration, which includes the San Jose plant and Oregon facility.

Was part of the end of life (EOL) transition for Customer Support (CS) staging mainframe system level parts and field replaceable units (FRU) to be outsourced to Germany.

Electronic Technician/Lead Technician

Test technician proficient in three areas of the test process, testing FRU’s, mainframe system test, diagnostic testing.

Repair troubleshooting of PCB’s. to component level, repairing and touch-up of printed circuit boards using logic analyzers, oscilloscopes, DMV’S and other test equipment daily.

Prepared technical area for Physical Inventory (PI) confirming on hand inventory and identifying the stage of process (WIP) of FRU’s in repair pipeline.

• Education: Technical training Center, Milpitas CA AA equivalent in Computer Technology

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