Administrative Assistant A Team
Resume:
Marlene S. Gonzalez
Fort Lauderdale, FL 33306
*******@*****.***
Dear Sir/Madam,
I am a college graduate from Katharine Gibbs in New York City and received my Bachelor’s Degree in Fashion Design and Merchandising. I attended Broward College in Florida where I completed the required classes for Radiography and became CPR Certified. I have over 20 years of experience as an Administrative Assistant working for various companies (see attached resume). I am responding to the vacant position within your practice in the hopes of securing permanent employment in multiple fields. I am a very energetic, kind, and respectful person. I pride myself with being a team player and my professionalism. I work well with others, and under pressure. I take constructive criticism well and improve my performance with every challenging situation that presents itself. I am a quick learner, organized, and a detailed individual. I am a person with integrity and make it a point to follow policy and procedures in my daily job functions. I consider myself to be successful because I am able to prioritize tasks effectively while demonstrating tact and diplomacy in communications. I am the epitome of a team player. My salary requirements have been negotiable within each appropriate job description. I have attached my resume. If you have any questions or inquiries, please feel free to contact me.
I look forward to discussing my future and the opportunities within your practice. Appreciatively,
Marlene González
Marlene S. Gonzalez
2753 NE 32 Street
Fort lauderdale, FL 33306
*******@*****.***
OBJECTIVE Secure a position within multiple fields where my skills can best contribute to my team. EDUCATION Behavioral Health Life Skills Coordinator Certification 2009 Broward College – Radiography: Completed required courses and CPR Certified 2008 Katharine Gibbs - Design and Merchandising, Degree: B.A.S. 2003 SKILLS Proficient in Computers programs: Proficient in Windows 7/ 2010, Microsoft Office 2020
(Word, Excel, PowerPoint, Outlook), Traverse, Internet Explorer, Adobe, Photoshop 7, Illustrator 10, Mood Boards, G-mail, All Script, Lytex, Nuesoft, Sycel, Zimbra,Facebook, Twitter, Microsoft office, QuickBooks (POS), Quicken. UPS, DHL, Fedex, Synergy, HotSOS, LightSpeed. E-1, Visual. All-data. Buildinglink. T.O.P.S. Fluent in Spanish and English. EXPERIENCES LUXE PROPERTY SERVICES, INC. (Property Manager) Hillsboro Blvd., FL 2023 – 2024 Duties included:
● Collecting HOA monthly Fees and Special Assessment fees and other property fees from tenants and individual owners that is required.
● Paying property association monthly expenses, Trash, Electric, Landscaper, Maintenance, property Insurance, etc.
● Remitted late notices, violation letters and an annual ballot for yearly Board President elections.
● Deposited all payments/checks via bank scanner and monitor aging reports.
● Scheduled vendors for repairs and property maintenance to ensure the property remains in livable condition for current tenants, and attractive, rent-ready condition. for future tenants.
● Arranging contracts for maintenance, trash removal, landscaping, security and other vendors
● Building positive relationships with prospective and current tenants.
● Managed seven Properties/Associations with over 300 units in total. TONA MANAGEMENT CONSTRUCTION (Project/Property Manager~ 3 Properties 60 units) Wilton Manors, FL 2020- 2023
Duties included:
● Collecting rent/water statements from the main office and distributing it to current tenants
and other property fees from tenants and potential leasing tenants.
● Showing all three properties (60 units) for leasing, for new potential tenants.
● Assessing the units for any damages from previous tenants and assessing all units for new potential tenants, for the leasing process.
● Requesting necessary documents and doing background checks for potential tenants per, leasing policies and procedures.
● Inspected properties for before leasing and arranging any repairs and new materials as required.
● Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these services from providers.
● Investigating and resolving property complaints and rental violations.
● Overseeing and preparing properties/Units for new leasing tenants.
● Maintaining relationships with local landscaping, plumbing or electrical services to coordinate routine or emergency requests from tenants.
● Customer service and interpersonal skills needed to meet before leasing with prospective and current tenants.
● Good verbal communication skills with emails, phone calls to the main office with updates on completed/new projects at hand.
● Attention to details to ensure tenants issues or questions are adequately addressed.
● Organization and the ability to multitask efficiently.
● Problem-solving to find effective solutions for a variety of potential issues.
● Building positive relationships with prospective and current tenants.
● Overseeing the timely and successful completion of maintenance requests.
● Showing three properties to prospective leasing tenants and answering relevant questions.
Randstad Temp Agency (Administration Temp.) Fort Lauderdale, FL 2019 - 2020 ARNET PHARMACEUTICALS (4-mos. Administrative Project) Davie, FL Duties included:
● Organized client’s sales orders; created weekly reports on Excel
● Issued invoices to clients; billed & collected.
● Issued documents & tracked shipping of raw materials; USA & overseas.
● Verified purchase requisitions.
● Reviewed open purchase orders to insurances.
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Randstad Temp Agency (Administration Temp.) Fort Lauderdale, FL 2019 - 2020 TOYOTA TSUSHO AMERICA, INC. (Outbound Export Depart.) Dania Beach, FL Duties included:
● Issued documents for items/parts to be exported outside the U.S.A. and shipped overseas.
● Collaborated with U.S. customs to ensure proper protocol was implemented.
● Insured/approved appropriate documents to comply w/overseas shipment code & US Policy.
THE W HOTEL/RESIDENCE (Front Desk/Concierge) FT. Lauderdale, FL 2017-2019 Duties included:
● Check Guest/Owners In & Out.
● Answer phones, scan, copy, fax, file owner documents and credit card processing of payments.
● Conducted unit inspections for housekeeping, maintenance or repairs or sale readiness.
● Log-in new reservations into a custom
● Concierge Services, including request for reservations at restaurants, housekeepers
/styles, cleaning services for public areas, and vacant rooms/occupied units/condos KINGS UNLIMITED, LLC (Admin. Assistant to CEO) Pompano Beach, FL 2013- 2017 Duties included:
● Answered phone; organized client’s sales orders; managed weekly excel reports (POS).
● Scheduled/maintained appointments/responded to heavy emails; conducted inventory.
● Organized marketing preparations; placed orders in magazines; set up booths with products, props, furniture, equipment and showcases for each event.
● Managed travel; booked flights, car rentals and hotel commendations for the marketing team.
● Assisted graphic designers with ideas for advertisements. ALL ABOARD THERAPY, LLC. (Admin/Front Desk) Coral Springs, FL 2012- 2013 Duties included:
● Answered phones and scheduled appts.
● Verified insurance and collected co-payments.
● Created, organized, updated, and filed patient’s medical charts.
● Logged-in patient’s referral/intake information and progress reports into HER
● Checked out patients and created weekly excel reports. FLORIDA COMMUNITY ALLIANCE, INC. (Behavioral Case Coord.) WPB, FL 2009 – 2012 Duties included:
● Answered phones and scheduled appts.
● Verified insurance and collected co-payments.
● Created, organized, updated, and filed patient’s medical charts.
● Logged-in patient’s referral/intake information and progress reports into EHR.
● Checked out patients and created weekly excel reports.
● Performed In-Service Presentations to Outreach programs.
● Joined Advisory Board with Collaborating Agency.
● Engage caregivers, probation officers, and Dept. of Child & Family in conferences.
● Assisted in preparation of Audits.
*References Available Upon Request*
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