Detrice Cornelius
Lehigh Acres, FL *****
*********************@***********.***
Management dedicated to continuous improvement in the face of rapidly evolving and change markets extremely resultoriented and proactive in addressing and resolving problems. Dependable supervisor bringing management experience and willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills deadlines
Work Experience
Medical Receptionist
Naples center for functional medicine - Naples, FL December 2023 to March 2024
Checking and out patient
Calling patients to schedule
Clinical Administrator
Benecard - Bonita Springs, FL
April 2022 to September 2022
Calling doctors office verifying patient insurance. Sending pharmacy patients prescription
Tax Preparer/Office Assistant
Tax Monster - Tamarac, FL
December 2011 to March 2021
Description of responsibilities:
● Strengthen company's business by leading implementation of tax preparing.
● Trained, coach and mentored staff to ensure smooth adoption of new program.
● Oversaw daily office operations for staff of 6 employees.
● Prepared and distributed payroll for staff of 6 direct reports.
● Oversaw inventory and office supply purchases.
● Processed accounts receivable and account payable. Car Rental Agent
Avis Budget Group - Fort Myers, FL
June 2020 to February 2021
Rent vehicles
Data Entry Clerk
FWM Marketing - Hollywood, FL
2009 to April 2011
Description of responsibilities:
● Communicated with domestic overseas offices to arrange B2B shipments.
● Assisted with receptionist duties, file organization and research and development.
● Outlined the appropriate process and procedures necessary to fulfill and complete inquires.
● Entered numerical data into databases in timely and accurate manner.
● Scanned documentation and entered into the database.
● Added new material to file records and create new records. Teacher Assistant
Time 4 kids - Hollywood, FL
December 2005 to March 2010
Date
Description of responsibilities:
● Kept classrooms clean by sterilizing and disinfecting children's toy and surfaces.
● Supported 2classroom teachers in implementing a developmentally appropriate curriculum for group of 20 to25 preschoolers.
● Organized small groups of group children while transitioning to and from outdoor play/
● Communicated regularly with parents about daily activates and behavior.
● Offered parent details reports that outlined their Childs day.
● Maintained a child friendly environment by allowing frequent access to outdoor activities.
● Engaged with children individually to meet emotional and physical needs. Administrative Assistant
Universal Hospital Services, Inc. - Orlando, FL
March 2001 to September 2003
Assisting with faxing, scanning, answering phones, sorting mail, etc.. Education
High school or equivalent in Medical Billing and Coding Med Vance Institute - Fort Lauderdale, FL
1999
Skills
• Microsoft, Excel, Powerpoint, Word docx, etc... (9 years)
• Excel
• Administrative Assistant
• Marketing
• Outlook
• Payroll
• Quickbooks
• Scheduling
• MS Office
• Receptionist
• Sales
• Microsoft Office
• Word
• Billing
• Accounts Payable
• Microsoft Excel
• Data Entry
• accounting
• Multi-line Phone Systems
• Medical Terminology (3 years)
• Filing
• 10-Key
• Human Resources
• Medical Receptionist
• Customer Service
• Medical Coding
• Accounts Receivable
• Medical Office Experience
• Medical Billing
• Office manager experience
• Conflict management
• Windows
• Typing
• Bookkeeping
• Tax Experience
• Management
• ICD-10
• Insurance Verification
• Databases
• Research & Development
• Benefits administration
• Account reconciliation
• EDI
• Google Docs
• Leadership
• Communication skills
• Call center
• Financial services
• Salesforce
• Documentation review
• SharePoint
• Power BI
• Visio
• Social media management
• Disaster recovery
• Construction
• Quality control
• Personal assistant experience
• Windows
• Mac OS
• Disaster recovery
• Typing
• Customer service
• Medical terminology
• Medical coding
• Human resources
• Social media management
• Payroll
• Financial services
• Accounting
• Personal assistant experience
• Driving
• Analysis skills
• Customer support
• Proofreading
Certifications and Licenses
Licensed Notary Public
Present
Driver's License
Medical Billing and Coding
CPA
Medical Billing Certification
Assessments
Customer service — Proficient
March 2022
Identifying and resolving common customer issues
Full results: Proficient
Attention to detail — Proficient
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Call center customer service — Proficient
March 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Customer service — Proficient
September 2019
Identifying and resolving common customer issues.
Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Completed
August 2021
Responding to customer situations with sensitivity Full results: Completed
Sales skills — Proficient
March 2022
Influencing and negotiating with customers
Full results: Proficient
Written communication — Proficient
March 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Administrative assistant/receptionist — Proficient August 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
● Client account management
● Effective leader
● Efficient multitasked
● Project management
● Staff training/development
● Employees scheduling
● Consistently meet goals
● Organized