*********@*****.***
MANUEL I. SANTAMARIA
ACCOMPLISHMENTS
Knowledge of and experience with MS Office (Word, Excel, Power Point, Outlook)
Knowledgeable and familiar with locations in the Miami area
Bilingual in both English and Spanish
Good customer relations background
Employee of the month of November 2006
SKILLS & ABILITIES
Attention to detail related to guest needs
Excellent written and verbal communication skills
Excellent personal appearance and friendly nature
Effective organization skills
Opera and Fosse experience
PROFESSIONAL EXPERIENCE
NIGHT AUDITOR, RESIDENCE INN DORAL MALL
January 01, 2024 – Present
Making reservations, Checking in/out guests, Handling cashier duties, Successfully complete all work by the time required and Night Audit duties
FRONT DESK/NIGHT AUDITOR, AC HOTELS BY MARRIOTT
October 13, 2021 – December 26, 2023
Making reservations, Checking in/out guests, Handling cashier duties, Successfully complete all work by the time required and Night Audit duties
FRONT DESK/NIGHT AUDITOR, RESIDENCE INN MIAMI WEST FL.TURNPIKE
September 07, 2020 – June 10, 2021
Making reservations, Checking in/out guests, Handling cashier duties, Successfully complete all work by the time required and Night Audit duties
FRONT DESK/NIGHT AUDITOR, COURTYARD MIAMI WEST FL. TURNPIKE
August 18, 2016 – March 22, 2020
Making reservations, Checking in/out guests, Handling cashier duties, Successfully complete all work by the time required and Night Audit duties
FRONT DESK/NIGHT AUDITOR, COMFORT SUITES MIAMI KENDALL
May 03, 2004 – March 25, 2016
Making reservations, Checking in/out guests, Handling cashier duties, Successfully complete all work by the time required and Night Audit duties
EDUCATION
FLORIDA SCHOOL OF EXCELLENCE —13701 SW 26TH STREET —
HIGH SCHOOL DIPLOMA
Graduated on June 10, 2004