Experienced healthcare professional

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Ghahremanlou Mohsen

PhD, MBA, MSc. Tell: 416-***-****

https://www.linkedin.com/in/mohsen-ghahremanlou/ Email:*************@*****.*** Summary

Dynamic and results-driven healthcare operations professional with extensive leadership experience in healthcare administration, clinical operations, and strategic business consulting. I have a proven track record of leading diverse teams, optimizing operational workflows, driving cost efficiencies, and enhancing patient care outcomes through innovative solutions and scalable process improvements. Recognized for my transformative leadership style that fosters collaboration, data-driven decision-making, and inclusivity. Professional Qualifications

• Healthcare Operations & Strategic Leadership: Expertise in leading large-scale healthcare operations, driving operational efficiencies, and implementing strategic initiatives to enhance service delivery, reduce costs, and improve quality metrics.

• Cross-Functional Leadership & Change Management: Demonstrated ability to manage diverse teams across multi-disciplinary healthcare settings, fostering collaboration and a culture of continuous process improvement.

• Financial Acumen & Resource Optimization: Experienced in budget forecasting, cost control, P&L oversight, and identifying areas for financial optimization while maintaining high-quality patient outcomes.

• Regulatory Compliance & Risk Management: In-depth knowledge of healthcare policies, accreditation standards (CAP, IQMH, TJC, IJC), and regulatory frameworks, ensuring adherence to compliance and patient safety standards.

• Technology Implementation & Digital Transformation: Experience in implementing healthcare technologies (EHR, LIS, automation systems) to streamline processes, improve workflow efficiencies, and enhance patient service delivery.

• Stakeholder Engagement & Conflict Resolution: Proven success in collaborating with government health agencies, corporate executives, clinical leaders, and operational teams to drive organizational success. Professional Experience

Mar 2024-

Present

Clinical and operational business consultant (contract) MedHaus Clinic, Toronto, ON, Canada

• Provided strategic guidance to optimize end-to-end clinical workflows, achieving 15% cost savings and enhancing operational efficiency.

• Led regulatory compliance initiatives and financial performance to align clinical operations with provincial healthcare mandates, business goals, and quality assurance standards.

• Spearheaded technology adoption strategies, improving process automation and interoperability between clinical and administrative systems to streamline processes and enhance service delivery.

• Developed and facilitated customized training programs for staff, enhancing adoption of new workflows, reducing onboarding time by 25%, and improving overall operational performance.

• Collaborated with multidisciplinary teams to align clinical and operational practices with business goals, boosting service delivery and patient care.

• Managed change during organizational transitions, enhancing patient care and driving operational success.

• Implemented data-driven performance analytics, improving KPI tracking and patient service delivery models.

Dec 2022-

Mar 2024

Clinical Laboratory Manager (contract)

Dynacare Laboratory and Health Services, Toronto, ON, Canada

2/4

• Partnered with executives and clinical stakeholders in strategic planning and decision-making to integrate new instrumentation and workflow processes, achieving a 10% improvement in turnaround time.

• Managed budget allocation, financial oversight, procurement strategies, and resource planning to ensure smooth operations and optimize operational performance.

• Oversaw and enforced quality assurance policies and CAP, IQMH, and IJC compliance protocols, contributing to the successful 2023 CAP internal audit.

• Led the development and successful implementation of policies and procedures, ensuring alignment with regulatory guidelines.

• Monitored workflow and productivity to ensure timely delivery of accurate results and high service levels.

• Partnered with cross-functional stakeholders to streamline operations, enhance service delivery, and boost turnaround times.

• Optimized laboratory staffing models, reducing overtime costs by 20% while maintaining high service levels.

Sep 2022-

Jan 2023

Clinical Laboratory Manager (contract)

Donor Services Laboratory (DSL), Hybrid Remote in Nevada, US

• Provided strategic leadership in establishing startup laboratory operations, including decision- making, budget allocation, resource management, procurement, and hiring.

• Led the implementation of new instrumentation and methodologies, optimizing laboratory efficiency and ensuring successful startup.

• Supervised the development and alignment of policies, procedures, standard operating procedures (SOPs), method validation, and quality assurance frameworks with regulatory guidelines.

• Ensured compliance with CAP, CLIA, and other regulatory standards, successfully guiding the lab through initial accreditation and conducting in-process audits.

• Collaborated with stakeholders to establish comprehensive policies and procedures for monitoring personnel performance, ensuring adherence to regulatory guidelines and enhancing service delivery and turnaround times.

• Cooperated with quality control and quality assurance teams to set up and develop action plans, conduct investigations, implement corrective and preventive actions (CAPA), and address deviations.

• Provided technical expertise and methodological guidance in establishing robust policies and procedures, designing protocols, and troubleshooting. Oct 2020-

Sep 2022

Clinical Laboratory Manager

Mayo Clinic Healthcare System, Minnesota, US

• Led strategic operational initiatives and lab teams, contributing to the successful implementation of the Mobile Health (Clinic on the Move) initiative, optimizing hospital clinical operations and laboratory workflows for high-quality patient care.

• Developed and executed plans for various DEMAIC/PDSA projects and spearheaded process improvement initiatives using Lean Six Sigma principles, reducing turnaround times by 15%.

• Contributed to discovering new methods for enhancing existing products and services, and to innovative endeavors in mergers, acquisitions, and partnerships.

• Initiated hospital interdepartmental joint committees to facilitate collaboration and increase the quality of services. Designed and implemented comprehensive learning plans and strategies for new hires and existing staff, enhancing training and development.

• Completed Mayo Clinic Step-Up Leadership Excellence/Executive Program and the Leadership Coaching and Mentorship Program.

• As a member of the Equity, Inclusion, Diversity (EID) panel, contributed to fostering a welcoming environment that embraces individuals from diverse backgrounds, ensuring an inclusive and equitable workplace.

• Managed financial planning, resource allocation, methodology implementation, and procurement, optimizing clinical laboratory operations and workforce planning.

3/4

• Oversaw and ensured all policies and procedures are in compliance with regulatory guidelines, successfully managing the 2021 CAP inspection with minimal citations.

• Contributed to establishing policies and procedures for monitoring personnel performance, aligning with regulatory standards.

• Collaborated and liaised with scientific and QA/QC teams to develop action plans, implement CAPA, and address deviations to increase the quality of services. Oct 2019-

Aug 2020

Clinical Laboratory Manager (contract)

Yukon-Kuskokwim Health Corporation (YKHC, YKDRH), Alaska, US

• Led strategic planning and provided executive oversight for the "Lab Move Project," ensuring seamless transition to a new hospital facility, including pre and post-move space allocation, financial forecasting, HR planning, and technology integration.

• Partnered with stakeholders for implementation of automation and digital health solutions that streamlined hospital clinical departments and laboratory processes, reducing turnaround times and improving interdepartmental workflows. This was key to achieving both operational excellence and high-quality patient care.

• Led decision-making and strategic planning for implementing new instrumentation and methodologies in response to the COVID-19 pandemic, creating hospital interdepartmental joint committees to facilitate collaboration and ensure effective response.

• As a hiring manager and EID member, implemented strategic initiatives to foster an inclusive and diverse work environment, promoting equity and equal opportunities.

• Directed financial planning, resource management, hiring, and procurement to ensure efficient operations.

• Ensured policies and procedures were in compliance with regulatory guidelines, successfully managing the 2019-2020 TJC inspection with no citations and the 2020 CAP internal audit.

• Designed and executed learning plans through e-learning and other educational strategies, enhancing staff skills and knowledge.

• Supervised operations in collaboration with quality control and quality assurance teams to address non-conformances affecting quality and processes. Developed action plans, conducted investigations, implemented CAPA, and created deviation reports.

• Provided technical and clinical expertise and guidance for method validation, protocol design, SOPs, and troubleshooting.

Jan 2017-

Nov 2018

Clinical Laboratory Project & Business Consultant (contract) Pastor Medical Laboratory (Remote), Toronto, ON, Canada

• Led business project plans and consulted for purchasing strategies and cost control measures, ensuring effective resource utilization.

• Supervised the design of performance assessments and action plans, ensuring effective evaluation and continuous improvement.

• Provided strategic planning and consultation related to test performance optimization, laboratory efficiency, and result optimization.

• Delivered clinical consultation, technical expertise, and supervision of the clinical team to ensure high-quality patient care and operational excellence. Aug 2015-

Jan 2017

Project Manager & Clinical Laboratory Manager

Pastor & Varmaz Medical Laboratories

• Led budget management, resource allocation, and procurement, ensuring efficient use of resources.

• Provided strategic guidance for the expansion of a specialty chemistry lab project, driving growth and innovation. Contributed to research and development efforts, discovering new strategies to improve services and engaging in mergers, acquisitions, and partnerships.

• Supervised operations in collaboration with quality control and quality assurance teams, ensuring alignment with regulatory guidelines, addressing non-compliances, and conducting investigations, CAPA, and deviation reports.

• Provided technical guidance for method validation, protocol design, SOP development, and

4/4

troubleshooting.

• Liaised with physicians, offering expert scientific consultations on laboratory tests. Oct 2013-

Jun 2015

Scientist, Researcher (contract)

Samuel Lunenfeld Research Institute, Mount Sinai Hospital, Toronto, ON, Canada

• Led projects and research initiatives focused on designing and implementing innovative methodologies to enhance detection, monitoring, and outcomes for patients with Primary Biliary Cirrhosis and other autoimmune diseases.

• Ensured timely accomplishment of project deliverables, maintaining focus on quality and efficiency.

• Monitored project budgets and effectively communicated with vendors, optimizing resource utilization and ensuring financial accountability.

• Liaised with portfolio managers and research groups, ensuring adherence to Good Clinical Practice (GCP) and Good Laboratory Practice (GLP) standards.

• Provided expert guidance in designing protocols, standard operating procedures (SOPs), and supervising experimental design, data analysis, and laboratory best practices to advance biomedical research.

• Managed funding applications and stakeholder collaborations, driving research project success and innovation.

Sep 2008-

Sep 2013

Research Assistant

University Health Network/Princes Margaret Cancer Centre (Hospital), Toronto, ON, Canada

• Led projects and research initiatives focused on identifying biomarkers for monitoring disease activity and predicting relapse in patients with acute myeloid leukemia.

• Initiated and led cost-optimization efforts for a clinical research project by introducing Luminex methodology, reducing purchasing expenses by 30% in the first phase and 80% in the second phase. This significant investment had a prominent financial impact on both Princess Margaret Hospital (PMH) and Leukemia lab.

• Established the UHN Bioarchive, a repository for serum and plasma samples from leukemia patients, facilitating ongoing research and clinical investigations.

• Liaised with research lab managers and research fellows, ensuring adherence to Good Clinical Practice (GCP) and Good Laboratory Practice (GLP) standards, and collaborating with research fellows to ensure compliance.

Education

Master of Business Administration (MBA)

Sprott School of Business, Carleton University, Ottawa, Canada pgDiploma in Clinical Research, Pharmacovigilance and Regulatory Affairs (CRPRA) Academy of Applied Pharmaceutical Sciences (AAPS), Toronto, Canada Project Management (professional courses)

University of Toronto, Toronto, Canada

Master’s degree in medical science

University of Toronto, Toronto, Canada

Doctorate Degree in Clinical Laboratory Sciences (PhD, IERF Evaluated 2023#P17-09081/icr) Ahvaz University of Medical Science and Health Services, Iran

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