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Robert Alverson

440-***-**** *******@*****.***

Executive Summary

Strategic systems and network engineer with over twenty years of experience as an I.T. Consultant and manager seeking a position to use my decision-making, technical, and organizational skills to support a company. Highly trained professional with an extensive background and experience in multiple companies. Seeking to use my analytical and conflict-resolution skills as a dedicated consultant.

Professional Experience

I.T. Engineer, GTE Government Systems Corporation, Mountain View, CA

Advanced through the company from entry level to senior level position

Ran daily testing and diagnostics on IT systems to identify potential problems

Identified and resolved malfunctions within the system

Developed and installed new hardware or software to update and improve the functionality of systems as required by vendors and customers

Liaised with outside suppliers and developers to resource the most effective hardware or software for the company’s needs

Created accurate schematics plans of the system and network

Built robust backups that could be accessed in the event of system failures

Trained IT staffed to work within the systems and to resolve issues on their own

Liaised with senior operational staff to ensure that company systems could fulfil wider business goals

I.T. Consultant, Delphi Packard, Warren, OH

Verified and granted multiple database access levels to NAFTA trade partners in Mexico and Canada

Integrated multi-platform network

Planned a timeline for completion of projects

Understood projects for Delphi’s needs

Analyzed and determined security threats

Provided advice on technology best practices

Collaborated with the technical in-house staff

Trained staff to use the new IT system

Monitored the success of database security

Chief Information Officer, Cyber Net/Cyber Sales, Youngstown, OH

Developed goals and strategies which ensured the IT department ran smoothly and effectively

Directed and established IT-related projects

Monitored changes in the technology sector to discover ways the company could improve and develop

Supervised the networks and computer systems in the company to ensure optimal performance

Provided leadership to IT specialists and other staff within the company

Adapted technological platforms to improve the client experience

Troubleshot data-related issues and established regular maintenance

Focused on internet development

Supervised Graphic Arts any system operations personnel

I.T. Consultant, NASA Glen Research Center, Brook Park, OH

Gathered customer insights which included feedback around technical preferences, environments, and business needs, and mapped architecture and digital transformation solutions to customer business outcomes

Adapted business models, plans, and solutions for customer

Designed and installed custom database algorithms within its guidelines for 2022

Identified growth opportunities based on knowledge of customer needs

Received and synthesized data about customer business and technical requirements, addressed them with technical architecture(s), and demonstrated and proved those solution’s capability and business value through design collaboration sessions and software demonstrations

Lead customer projects that implemented technical architecture(s)

Identified, escalated, and worked to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations and routed non-technical issues for removal by the appropriate party

Adapted methodology to identify, communicate, and minimize business and technical risks

Adhered to quality assurance, and calculated risks while designing and delivering solutions

Developed and expanded existing impactful relationships with customer software and hardware architects and technical specialists, technical decision makers

Respectfully challenged staff when going in the wrong direction and escalated appropriately

Shared ideas, insight, and strategic technical input with technical teams across the organization

Participated in external architect community events (e.g., conferences, seminars, technical meetups) and shared learnings with the internal team

Acted as a mentor to junior colleagues to educate them on technical and non-technical concepts

Evaluated tools, technologies, and POC’s related to technology modernization

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