Computer iIT Admin and electronics tech

DOUGLAS R. BROOKS

Canton, Michigan ***** Email: *********@*******.*** 734-***-****

PERFORMANCE SUMMARY

Hands on, detailed, self-educated, self-motivating, challenge embracing systems administrator, advisor, motivator, and instructor with several decades of successfully improving large and midsize corporate environments. Knowledgeable of multiple operating systems including Windows, Linux, Unix, and Mac OS X. Showing excellent interpersonal, organizational, oral and written communication skills.

For the last two years I have been employed part time as an Elected School Board trustee of the Plymouth Canton Community School District.

For the last 8 years, responsible for software delivery using SCCM Client, Software Center and manual installation of design and animation applications on high end engineering workstations.

oPlanning and implementing software upgrades for approximately 1000 client desktop and laptop workstations.

oContinuous workstation renewal on a four year cycle which included incremental, redeploy and preparation for return to manufacturer.

oCreation of local Render Farm clusters and application license servers.

oInventory control and metrics were recorded to keep track of work.

For 4 years, part of team to transition for Unix systems to Windows workstations including loading the OS, basic configuration.

oInstalled all requested applications for Design and CAD.

o Responsible for administration of both Unix and Windows workstations.

oCreated documentation to support both platforms.

For 8 years, first level support of Unix base systems on 500 workstations in three separate locations which included computer relocation, renewal, and dispositions.

oPerformed data backup on all systems and general administration. Manned a service desk to solve problems and answer questions.

TECHNOLOGY SKILLS

SCCM Console

MS SharePoint

File Servers Configuration

Active Directory-Group Policy

LAN/WAN Topologies

VPN

Remote Desktop Services

Bitlocker Technology

RAID: SAS, SATA

License Servers Utilization

Application Servers Utilization

Backup Servers

Problem Solving

Prototype Development

Hydraulics & Pneumatics

Customer Service

Motivational Training

Electrical Power Analysis

Electronic Repair

Equipment Testing

Drafting

Blue Print Reading

Project Management

Environmental Controls

Computer Systems repair

Workstation Configuration

Windows XP,7,10

Linux Operating System

Alias Autostudio Design

Adobe CC applications

Animation applications

Virtual Reality Apps.

Data Backup Systems

Printer setup and repair

NIS Network Admin.

Sun OS Platform

HP-UX OS Platform

IRIX OS Platform

Served applications

Storage Area Networks

Catia Support

Mac OS X

Video Conferencing

WebEX Conferencing

Project Management

CORPORATE EXPERIENCE

For years, Ford Design Center (1996 - 2017) transitioning from a first level desk side Unix client workstation support administrator to a second level Cad System Administrator desk side support specialist in a diverse environment. Maintaining approximately 1000 Conceptual Design and CAD workstations using HP-UX, SunOS, Irix and Windows 7 and 10 for visual and mechanical design.

oImplemented enterprise software installations and configuration with technical standards and strategies.

oCreated documentation for implementing best practices when building, and loading high end client work stations

oProvided information and training and technical assistance to new hire team members.

oFacilitated File transfers to and from workstations using secure devices and network utilities.

oMaintained an accurate inventory of company owned software and hardware.

oUsed Ford IT utilities such as EASSETS, SharePoint and SILAS administration.

oResponsibilities included upgrading both software and hardware and the coordination of workstation renewal.

oRespond to walkup requests to support a dynamic animation department.

oResponsible for manning a service desk that answered the users questions, placed service calls to vendors when the equipment does not function properly.

oTested new software applications and tools that could be used by the designers and engineers.

oSupport workstation CAD applications such as AUTODESK Alias Autostudio, VRED, MAYA, Adobe CC, and Catia.

oResponsible for loading software applications, revision updates and plug-ins manually or by MS SCCM Console or MS Software Center, to 1000 workstations.

oResponsible for the administration of Unix, Linux, Windows OS and Mac OS X on HP, Sun, SGI, DELL, and MAC engineering workstations and laptops.

oResponsible for writing and maintaining scripts for Unix and Windows OS.

oData backup and restore using Lagato Networker using a robotic tape backup system.

oProvided support and configuration for HP, Xerox and Ricoh printers and scanners.

oReceived training and certification on IT policy, diversity, ethics, safety, company software tools via intra web courses and digital worker programs.

oResponsible for creating NAS file folders used for group shares and temporary storage.

oCreate Active Directory groups containing specific users, then adding the groups to the NAS folder security.

oCreated user ID’s for new employees using Silas administration.

oCreated lists of workstations by using the SCCM console by name or classification type, to be used for inventory controls and large scale application version upgrades.

oModify Environmental Variable to change or add floating license servers.

oProvide workstation setup by using the Ford Global Client boot process, and then loaded all customer requested applications.

oCoordinated the moving of computer systems to and from their locations.

oWorked with third party software and Hardware vendors to resolved issues and assist in new installations.

oCompleted the second level of Digital Worker.

oUp to date on Ford compliance attestation.

oFamiliar with Ford network topology.

For 4 years, Roush Technologies (1992-1996) Unix and PRIMOS client workstation administration for a major automotive supplier and designer.

oDesk side services, troubleshooting and problem resolution for 50 users including onsite Ford employees.

oInstalled and maintained workstations consisting of Prime Lundy, Sun Spark and Motorola delivering PDGS and IDEAS to the desktop.

oLoaded OS and application on all workstations.

oPerformed Data backup and restore using 8mm, and 9 inch reel tape.

oProvide workstation setup, disassembly and moving hardware to other locations.

oCreated a database using Excel to capture engine rebuild specifications.

oMaintained company printers.

PRIME COMPUTER INC.

oSENIOR CUSTOMER SERVICE ENGINEER: Maintain, troubleshoot, repair and install as per manufacturing specifications, contract equipment in fully functional operating condition, including software. Also provided computer room environmental inspection and system power auditing. I provided supervision and technical support to co-workers.)

SYSTEMS TECHNOLOGY CORP.

oPROJECT TECHNICIAN: I maintain, troubleshot, repaired and installed automated environmental controls for energy management which interfaced with H.V.A.C. systems in large buildings using Prime Computers and Microprocessors.

S.E.R.F. division of Pioneer Engineering.

oELECTRONIC TECHNICIAN: Repaired electronically controlled industrial welding equipment.

DIGITAL ELECTRONIC AUTOMATION INC.

oENGINEERING TECHNICIAN: Maintained drafting department and assisted in engineering and prototype buildup, checkout and installation of computer assisted measuring machines. Assisted in machine setup and calibration. Provided detailed drawings for engineering and support staff.

EDUCATION

Associate Degree - Henry Ford College.

Additional training on Microsoft Excel, Visual Basic, Unix and Linux administration, Graphics Design, Electrical Power Analysis, HVAC Design and Maintenance.

PERSONAL INTERESTS

Elected School Board Member for Plymouth-Canton Community Schools

Member and past Officer of the Ford Model Railroad Club

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