Operations Manager Sales

Craig Forrester

**** ****** **, ****, ***** ***** C: 713-***-**** ***********@*****.***

Executive Summary

Over 15 years' experience in Sales, Sales Management, Operations, and Procurement. Organized, diligent, and focused with outstanding communication skills. Excellent problem solver under pressure with a keen ability to identify short-term and long-term solutions. Core Qualifications

Sales, Sales Manager, Operations Manager, Production Manager, General Manager, Material Management, Budget Management, Purchasing, and Quoting. Trained facilitator, Safety/OSHA negotiations. Ability to meet deadlines, reach goals, and consistently exceed expectations without exceeding budgets. Strong participant in process improvement resulting in positive change. Willing to make decisions and take responsibility for those decisions. A reputation for strong business relations and motivating employees.

Summary:

Tenacious and enterprising Sales & Operations Management professional with 15+ years of experience of overseeing sales processes, developing new territories, and increasing sales revenue. Adept at managing business operations, identifying new markets, and preparing financial budgets. Professional Experience

Self Employed January 2024 – Current

Construction Sales and Operations

o Created a standard in the operations and installation of residential roofing and remodeling. A minimum of 2-3 additional opportunities for additional business occurred from word of mouth or by observation of neighboring properties throughout the day. o Not only having the operations background to have and demand a high standard from others but also having the sales background which allowed me to sell the standards to the laborer and crew along with selling the benefits to the homeowner when faced with the opportunity to add additional work to an existing client or bring on additional clients. o

Drone Source Technologies March 2023 – December 2023 Houston Territory Manager

o Managing a territory and creating a market for a new start up in the Houston and SW Texas region. I created a recognizable new name in the marketplace by canvassing the territory and averaging 35 to 40 new contacts with email communication, Phone or Zoom conversations along with Face-to-Face introductions a week. After a short time developing this untapped territory for a company in its infancy, Sales and Sales inquiries increased monthly. Step CG October 2017 – February 2023

Technical IT Sales

o Core Infrastructure, Wired, Wireless and Telecommunication IT sales, and consulting. o Developed a new territory of 4 states for a Tech company based in Kentucky. Over the six years the Territory had consistent growth in reaching my goals annually. All employee reviews were of a high standard and recognized success in the growth of my client base and revenue. o Recognized for landing one of the largest Chain Restaurants in a Managed Service Opportunity at the time when the Company was just developing the Managed Services Department.

o A great opportunity to develop a territory starting at zero. o

CG Services February 2016 – September 2017

Construction Sales and Operations

o Created a standard in the operations and installation of residential roofing and remodeling. A minimum of 2-3 additional opportunities for additional business occurred from word of mouth or by observation of neighboring properties throughout the day. o Not only having the operations background to have and demand a high standard from others but also having the sales background which allowed me to sell the standards to the laborer and crew along with selling the benefits to the homeowner when faced with the opportunity to add additional work to an existing client or bring on additional clients. o

Spooltech LLC August 2007 – January 2016

VP of Operations in Manufacturing

o Responsible for productivity, safety, employee retention, OSHA Compliance, and profitability. Meeting the standards required to quote and provide services to the largest of companies. When taking the position, the Company was loosely run with Revenue Success however, in the position of eminent doom due to the lack of focus on Safety, Accountability, Employee Standards, and Quality Controle. In my tenure we developed a quality control system that qualified us to work with the Large Nation Oil Companies (ISO9000 and ISO 9001) and an Employee Policy Manual which set acceptable standards of performance not only for welding and work ethics but also for personal behavior. These additions to the once small welding shop allowed Spooltech to grow from a 1.5MM organization to a 12MM plus organization o

Additional Experience:

Pyramid Life

o Insurance Agent

o Territory Development and Sales

Silver Eagle Distributers (Budweiser)

o Branch Manager / Director of Sales / 25MM a year at the time. o Responsible for Branch Sales, Safety, Employee retention, profitability, DOT Regulations, Territory Public Relations, and Special Events.

o Sales Goals were met continuously and often exceeded on a quarterly basis, setting growth standards often 5-7% greater than the Company Average. L.D. Forrester & Co.

Residential Real Estate Appraiser

o Independent Contacted employee with the purpose of completing assigned appraisals in the set timeframe with the attention to detail required to overcome strong scrutiny for accuracy. Education: HCC Houston, Texas

Affiliations Katy Elks Lodge #2628 Katy, Texas

Focused on community health and charity.

Dale Carnegie Course: 2023

Effective Communications & Human Relations

Part 107 Drone Pilots License 2025

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