Human Resources Vice President, Customer Service Manager, Lead, Superv

Deborah Perry

*** ***** ******, ***** ** ***** – 917-***-****

*************@*****.***

Experience

Remote Customer Service Agent

Foundever Work from Home - February 2015 to September 2024

Determine customer’s needs by identifying and resolving issues, placing orders, providing product information, and education.

Assistance provided by utilizing phone, email and chat forms of communication.

Assistant Vice President, Professional Development/Human Resources

Institute for Family Health- New York, NY -2004 to 2011

All training programs, including but not limited to the organizations mandatory two day valuing diversity program, the required training to meet regulatory standards, and a mentoring program were responsibilities. In addition, daily management of the Human Resources department that included but was not limited to recruiting, credentialing, maintaining the HRIS system, on-boarding, and required reporting to the appropriate agencies.

Assistant Vice President for Operations

Institute for Family Health -1999 to 2004

Responsible for the daily operation of six family health centers

Director of Operations

Institute for Family Health-1996 to 1999

Responsible for the daily operation of four family health centers in the Bronx.

Performed fiscal oversight for all sites, including analysis of provider support/staff productivity. Supervised provider credentialing. Contributed to development and implementation of Institute's strategic planning.

Education

June 2016 Fall 1996-Spring 2002

Bachelor of Science, Argosy University New York University

Cum Laude-concentration in Healthcare Administration

Skills

Self-motivated

Needs little or no supervision

Outstanding time management skills

Proficient PC skills

Reliable team player

Professional verbal and written communication skills

Contact this candidate