Customer Support Lead Teacher
Resume:
PAVANPREET
GHAI
Chandler, AZ *****
**************@*****.***
WWW: Bold Profile
Passionate teaching professional with successful classroom experience. Strong record of implementing creative and engaging learning activities that motivate students to reach their highest potential. Proven track record of helping students excel academically and developing positive relationships with parents and colleagues. Committed to creating a safe and inspiring learning environment for all students. Dedicated teaching professional experienced in providing high quality education to students from diverse backgrounds. Proven track record of success in designing and delivering engaging and effective curriculum, developing lesson plans, and managing classrooms. Skilled in using innovative teaching methods to motivate and inspire students to reach their full potential. Possesses excellent communication and interpersonal skills and committed to creating a safe and supportive learning environment. Skills Upbeat and Positive Personality
Time Management
MS Office
Calm and Professional Under Pressure
Call Documentation
Customer Retention Strategies
Creative Problem Solving
Multitasking and Prioritization
MS Office Proficiency
Customer Support
Safe learning environment
Research and writing
Age-appropriate discipline
Department leadership
HS Teacher
Learning Foundation Performing Arts School,
Gilbert, AZ June 2023 - Current
Work History
Boosted cultural awareness by incorporating children's literature from world cultures.
Developed and implemented classroom routines to address varying student needs. Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work. Prepared quizzes, tests and examinations to gauge how well students were learning.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education. LEAD TEACHER
SCIENCE MATTERS IN AMERICA, Littleton, CO
December 2021 - June 2023
ASSOCIATE
AMAZON, Tempe, AZ January 2020 - May
2023
LUNCH SUPERVISOR
BASIS SCHOOL, Chandler, AZ October 2021
- May 2022
Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Organized activities to promote physical, mental and social development of each child
Involved parents in student learning to increase family interaction and student support
Maintained secure and disciplined classroom to provide positive learning environment
Arranged classrooms to facilitate optimal education for student groups Created various strategies to engage students and deliver enriching educational opportunities
Worked with teachers to design interactive lessons and increase student success Completed teacher observations to identify areas for improvement and suggest changes to teaching methods
Handled and resolved disciplinary issues according to district protocols Coached new teachers on school guidelines to decrease training time and increase teacher success
Managed student behavioral issues to optimize classroom learning environment Followed licensing guidelines and company standards to optimize daily care of children
Created flexible academic programs and classroom environments, promoting learning and personal growth
Built a positive rapport with students to encourage them to take risks in their learning
Mentored new teachers on the development of lesson plans and classroom management strategies
Helped children learn about language and literacy, science, and life skills Differentiated instruction using hands-on, active learning techniques Built and maintained relationships with peers and upper management to drive team success
Reviewed files, recordings and other documents to obtain information to respond to requests
Answered phones to help customers with queries and resolve basic concerns Identified support issues and initiated appropriate action to resolve problems Collected and coded various documents to prepare for filing, storage and processing Maintained positive working relationship with fellow staff and management Updated business forms to streamline processing and improve efficiency Encouraged students to stay on task of eating meals by reminding students to remain seated and use inside voices.
Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
Directed scheduled movement of groups to and from playground, lunchroom and HELPING FRONT DESK
LIBRARY, Tempe, Arizona May 2019 - July
2019
LEAD TEACHER
INTERNATIONAL School, Mumbai,
Maharashtra June 2010 - August 2016
classrooms.
Reduced food wastage 100% by training kitchen workers in preparing consumable quantities of food.
Proven ability to develop and implement creative solutions to complex problems. Learned and adapted quickly to new technology and software applications. Passionate about learning and committed to continual improvement. Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Worked one-on-one with students and student teachers to increase overall classroom success.
Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Fostered student curiosity and interest through creative hands-on activities. Shifted between formal and informal methods of teaching to keep students engaged.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
DIPLOMA IN TEACHERS
EDUCATION in SCIENCE,
TECHNOLOGY, AND SOCIETY
GURU NANAK COLLEGE, Mumbai, Mumbai
January 2009
HIGH SCHOOL DIPLOMA
KHALSA COLLEGE, Mumbai, Mumbai
January 2007
Education
Community Service &
Volunteer Work
LUNCH SUPERVISOR, BASIS SCHOOL, Chandler, AZ, 10/01/21, 05/01/22 HELPING FRONT DESK, LIBRARY, Tempe, Arizona, 05/01/19, 07/01/19
Contact this candidate