Customer Service Inventory Control
Resume:
Deja Boyd
Bakersfield, CA *****
**********@*****.***
Professional Summary
Versatile retail and hospitality professional with 4 years of experience in customer service, sales, and store management. Proven skills in inventory control, cash handling, and communication. Proven skills in sales, inventory control, and store management. Demonstrated exceptional customer service skills and a strong ability to work collaboratively with others. Willing to relocate: Anywhere
Work Experience
Subway Sandwich Artist/Cashier
Subway-Bakersfield, CA
February 2025 to Present
• Prepared and assembled sandwiches according to customer specifications, ensuring accuracy and efficiency
• Maintained cleanliness and sanitation standards in food preparation areas, following health and safety regulations
• Provided exceptional customer service by greeting customers, taking orders, and answering inquiries about menu items
• Operated cash register accurately for order processing, handling payments, and providing change to customers
• Managed inventory levels of ingredients and supplies to ensure availability during peak hours
• Collaborated with team members to maintain a smooth workflow during busy periods
• Followed standardized recipes for sandwich assembly to maintain consistency in taste and presentation
• Adhered to portion control guidelines when adding toppings, condiments, or sauces on sandwiches
• Handled food products safely by following proper storage procedures and expiration date monitoring
• Assisted in training new employees on sandwich preparation techniques and company policies Warehouse Associate
Hobby Lobby-Owensboro, KY
November 2022 to June 2023
• Efficiently organized and maintained inventory in accordance with company standards
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
• Collaborated with team members to complete daily tasks in a timely manner
• Assisted in conducting physical inventory counts to reconcile stock levels Key Holder/Assistant Manager
Kirkland & Ellis-Owensboro, KY
November 2022 to January 2023
• Managed store operations in the absence of the store manager, ensuring smooth daily operations and adherence to company policies
• Provided exceptional customer service by assisting customers with product selection, answering inquiries, and resolving any issues or conflicts
• Trained new sales associates on product knowledge, sales techniques, and customer service standards to ensure consistent delivery of excellent service Ulta Beauty Advisor
Ulta-Owensboro, KY
July 2022 to January 2023
• Provided exceptional customer service by assisting customers in selecting beauty products based on their individual needs and preferences
• Demonstrated extensive knowledge of various beauty brands, product features, and benefits to effectively educate customers and drive sales
• Consistently met or exceeded monthly sales targets by actively promoting new products and upselling additional items
• Built strong relationships with customers through personalized consultations, resulting in a high rate of repeat business
Applebee's Hostess
Applebee's-Henderson, KY
December 2021 to February 2022
• Greeted and seated guests promptly, ensuring a positive first impression of the establishment
• Managed guest reservations and effectively communicated wait times to optimize seating efficiency
• Maintained a clean and organized host station, including menus, reservation books, and promotional materials
• Collaborated with servers and kitchen staff to ensure accurate seating assignments and timely service
• Provided exceptional customer service by addressing guest inquiries, concerns, or special requests Wendy's Crew Member
Wendy's-Greensburg, KY
March 2021 to February 2022
• Efficiently took customer orders and accurately entered them into the POS system
• Maintained cleanliness of work area, including wiping down counters, tables, and equipment
• Managed cash transactions with accuracy and integrity, handling large volumes of cash daily
• Collaborated with team members to meet customer needs in a fast-paced environment
• Demonstrated strong knowledge of menu items, ingredients, allergens, and special dietary requirements
McDonalds Crew Member
McDonald's-Owensboro, KY
August 2021 to December 2021
• Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments
• Maintained cleanliness and organization of work area, adhering to health and safety regulations
• Prepared food items according to standardized recipes and procedures, ensuring quality and consistency
• Managed high-volume drive-thru orders efficiently, minimizing wait times for customers Summer Camp Counselor
Daisy's Farm-Leitchfield, KY
May 2018 to September 2020
• Performed regular grooming tasks such as brushing, bathing, and mane/tail maintenance to keep horses clean and presentable
• Assisted with feeding schedules, preparing specialized diets as required for each horse's dietary needs
• Maintained cleanliness and organization in the barn area, including mucking stalls, sweeping aisles, and disposing of manure properly
• Developed and implemented engaging and age-appropriate recreational programs, including sports, arts and crafts, nature exploration, and team-building exercises
• Created weekly schedules for camp activities while considering camper interests, weather conditions, and facility resources
Education
High school diploma
Tates Creek High School - Lexington, KY
May 2022
Skills
• Cashiering
• Retail Sales
• Food handling
• Food service
• Busser
• Assistant Manager Experience
• Sales
• Host/Hostess
• Cash Handling
• Pet grooming (2 years)
• Inventory Control
• Merchandising
• Cleaning Experience
• Communication Skills
• Organizational skills
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