Customer Service Property Manager
Resume:
Tracy Tang
Property Management
Marietta, GA ****8
***********@*****.***
Manage Lease agreements.
Maintain high occupancy rate
Build strong resident relationships, able to engage the community to build interest in property. Maintain the integrity of property.
Process payments, maintain current balance due on property. optimize an organized office. Microsoft office, Excel and software experience. Work Experience
Property Manager
Savas Properties - Atlanta, GA
March 2015 to Present
• Maintained property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises.
• Established rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals.
• Attracted tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units.
• Accomplishes financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
• Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal service.
Event Coordinator
HMG Strategy, LLC - Westport, CT
March 2010 to March 2015
Worked directly with clients to plan events • Coordinated details of event including vendor management • Managed personnel for and during the event • Created budget for the event • Organized transportation for the event •
Education
Bachelor in Business Administration in Business Administration Kennesaw State University - Kennesaw, GA
Skills
• Front Desk
• Customer Service Skills
• Planning and orchestrating successful Events
• Front Office
• Scheduling
• Cash Handling
• Customer Service
• Receptionist
• Marketing
• Microsoft Office
• Billing
• Program Management
• Clerical Experience
• Vendor Management
• Budgeting
• Human Resources
• Administrative Experience
• Office Management
• Calendar Management
• Presentation Skills
• Team Management
• Management
• Personal Assistant Experience
• Property Management
• Negotiation
Assessments
Customer Service — Highly Proficient
March 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
September 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Work Style: Conscientiousness — Expert
June 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Call Center Customer Service — Highly Proficient
February 2020
Applying customer service skills in a call center setting. Full results: Highly Proficient
Work Style: Conscientiousness — Expert
February 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Expert
Real Estate — Highly Proficient
March 2019
Measures a candidate's ability to match listings with specifications and identify errors on marketing materials.
Full results: Highly Proficient
Work Style: Reliability — Proficient
August 2019
Tendency to be dependable and come to work.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate