Quality Assurance Plant Manager
Resume:
Dominick Ray
**** *. **** ****** • Freeport, IL *1032 • 815-***-**** •
********.***@****.***
https://www.linkedin.com/in/dominick-ray-0978799b
Dear Hiring Manager,
I am excited to submit my application for the management role. With over 10+ years of experience in leading and managing, I have developed a strong ability to cultivate and maintain trusted relationships with high-impact clients. Your company's reputation for "exceptional customer satisfaction" truly resonates with me. I believe that my expertise in and my passion for leading align perfectly with the values and goals you are trying to cultivate.
In my recent role at Snak-King for over 10+ years leading, I successfully managed a diverse portfolio of clients in food and safety leading teams of 200+ in Production management and production supervising while also overseeing daily production goals, ensuring adherence to quality standards and meeting production targets and My strategic oversight of developing and implemented standard operating procedures (SOPs) to improve efficiency and consistency in production processes. Collaborated with cross-functional teams including engineering, maintenance, and quality assurance to resolve issues and optimize production flow. Monitored inventory levels to ensure availability of materials for uninterrupted production.
Conducted regular inspections to identify equipment malfunctions or safety hazards, coordinating repairs as needed consistently delivered impressive results. While, also closely monitored key performance indicators (KPIs) such as OEE (Overall Equipment Efficiency. Specifically, leading a drastic change in 35% in product flow directly contributing to raising our ROI 20% for our clients". Additionally, my efforts played a pivotal role in securing Conagra contract as our top client. While I moved up the chain to Plant manager.
I am truly grateful for your consideration of my application. The opportunity to contribute to your organizations continued success is incredibly appealing to me. I am confident that my proven track record in will help your company grow in the near future and my dedication to exceeding expectations will allow me to thrive in this role. I would welcome the chance to discuss my qualifications further and share more examples of my work. I am available at your earliest convenience and can be reached via email or phone.
Thank you for your time and consideration.
Sincerely,
Dominick Ray
Dominick Ray
1387 W. Lynn Street • Freeport, IL 61032 • 815-***-**** • ********.***@****.***
https://www.linkedin.com/in/dominick-ray-0978799b
PROFESSIONAL PROFILE
Dedicated outcome oriented business professional with 10+ years of successful experience in management. Able to successfully manage challenging academic and work priorities. Recognized for displaying “whatever it takes” attitude,” going above and beyond, ensuring outstanding customer satisfaction leading to repeat business. Quick study, adept at mastering information systems.
EDUCATION
Southern New Hampshire University: Manchester, NH May 2017
Associates of Science, Business Administration; Marketing & Advertising. GPA 4.0
Bachelors of Science, Business Administration and Management GPA 4.0 May 2019
Masters of Science, Business Administration and management: GPA 3.9/4.0 April 2022
PROFESSIONAL EXPERIENCE
Snak-King: Freeport, IL October 2015- March 2025
Production Manager/ Supervisor/ HR/ Preload Supervisor/ Warehouse manager/ Quality
Drove continuous improvement initiatives through data analysis, identifying areas for process optimization and cost reduction
Maintained accurate records of production output, downtime incidents, and employee attendance using ERP systems or spreadsheets
Scheduled work assignments based on priorities while considering resource availability and skill sets within the team
Investigated root causes of product defects or non-conformities, implementing corrective actions to prevent recurrence. Liaised with suppliers to ensure timely delivery of raw materials while maintaining optimal inventory levels
Fostered a culture of safety awareness by conducting regular safety meetings/training sessions and enforcing compliance with OSHA regulations
Mentored employees on best practices for efficient workflow execution while promoting teamwork and collaboration
Led cross-training initiatives among team members to enhance flexibility in job assignments. Pioneered the implementation of new technologies or automation systems that improved productivity or reduced costs
Collaborated with the engineering department during new product launches or process changes ensuring smooth transition into full-scale production
Managed production schedules to meet customer demands while minimizing overtime and expedited shipping costs
Implemented visual management tools such as Kanban boards or Andon systems to enhance communication and real-time problem-solving on the shop floor
Conducted regular performance reviews with direct reports, providing constructive feedback and identifying areas for development
Developed and implemented training programs for new hires, ensuring a smooth onboarding process and quick integration into the team
Closely monitored labor costs against budgeted targets, implementing strategies to optimize staffing levels without compromising productivity or quality
Lead morning team meetings and performed informed testing, executing, implementation, evaluation needs. Report to upper Management, quality ensure check to ensure product quality.
Met-Life: Freeport, IL September 2011- September 2015
Insurance manager, Human Resources manager-Marketing and Advertising implementation team, (IST) No fault-med pay lead
• Serves medical insurance customers by determining insurance coverage
● Examining and resolving. medical claims; documenting actions
● Maintaining quality customer services; ensuring legal compliance
• Ensuring quality before quantity, and making she the customer always comes first.
● Following HIIPA Regulation, Instill the Met-Life core Values
Led team meetings every week, Focused on Multitasking, Microsoft Word, Microsoft PowerPoint. Unfortunately fired a couple, recruited candidates, put organization’s needs first. Process payroll and checks, Updated customers policies, kept records active
Followed marketing regulations, kept organization up to date sending right .
Walgreens: Freeport, IL January 2006–Sept 2011
Fill-in Manager/Shift Leader/Pharmacy Technician/Designated Hitter/Ordering and Inventory Specialist
Oversee photo, customer service, inventory, and cashier functions with responsibility for associate scheduling, financial transactions, and marketing consumer products
Train new associates in standard operating processes ensuring consistency, and excellent customer service outcomes
Work full time and flexibly accommodate business needs, ensuring repeat business with an eye toward increased sales/store revenues
Malcolm Eaton Home for Adults: Freeport, IL January 2003 – January 2006
Weekend Manager
Lead team of 10 staff in ensuring smooth operation of group home for developmentally disabled adults, recognizing excellence in staff support
Manage Human Resources functions including staffing openings, interviewing candidates, approving time cards, coaching and counseling employees
Teach residents daily living skills and provide excellent care for them
Work full time and flexibly accommodate residents’ physical, social, and developmental needs
Teach residents daily living skills and ensure excellent care for them
Certified in CPR and First Aid
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