Customer Service Parts Specialist
Resume:
Sally stugis
Chebanse, IL *****
**********@*****.***
Work Experience
Customer Service/Parts Specialist
Arnie Bauer Chevrolet Buick-Wilmington, IL
May 2023 to Present
Make sure the customers needs are heard and met. Making sure that the automotive technician understand what the customer is accepting of us . Allowing the customer to understand what is needed and why it is needs along with price of work.
Customer Service/Parts Specialist
Community Gmc-Wilmington, IL
April 2022 to May 2023
Listening to the customer's needs and what they wanted.To have done to their car and what was going on with it period. Explaining to the automotive technician with the customer wanted a needed. Then calling the customer or talking to the customer in person and explaining to them.What we had to do to fix the needs that they had with their car.
Parts Specialist
J.B. Hunt-Joliet, IL
September 2021 to October 2022
My job there was retention.I had to retain parts that were needed for warranty parts that were going to be needed for defect. Making sure that the correct parts were given to the technicians so that they could fix the trucks mechanically and physically.Because we would fix the boxes and we did fix the engines District Manager
Tire Tracks-Manteno, IL
March 2010 to August 2020
Making sure that the 4 stores that were underneath my control were running the way that the company wanted. We're selling the amount of tires that needed to be selled. Make sure that inventory was on point, making sure that the technicians were doing the job correctly and properly with the proper tools. Proper parts am make sure that the service technicians and service writers.We're working within the rounds of our company
Skills
• Cold Calling
• Typing
• Communication Skills
• Customer Service
• Public speaking
• Cash Handling
• Phone Etiquette
• Computer Operation
• Sales
• Live Chat
• Upselling
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