Customer Service Warehouse Associate

Rebecca Castellanos

Sacramento, CA ***** (***) **9–5092 ********************@*****.***

OBJECTIVE

Highly motivated professional, looking for a full-time position where I can assist in creating an organized and practical work environment by using my problem-solving and communication skills.

EXPERIENCE

Nov 2024 – Jan 2025 – Amazon – Warehouse Associate

Receiving, checking, and sorting Amazon products

Picking, packaging and shipping customer orders, while providing customer service

Managing inventory and stock arrangement while ensuring a neat and secured environment

Inspecting products for defects and damages

Loading and unloading merchandise trucks while relocating merchandise to assigned areas

Sorting items for delivery into appropriate bins while operating vehicles and hydraulic conveyor belts to move packages around

Maintaining records of packages handled so they can be tracked throughout the shipment process and assuring packages are properly labelled

Willing to collaborate with others and using critical thinking skills to maintain proper handling involving unusual packages and hazardous materials

Jan 2024 – Jun 2024 – Sky River – EVS Attendant

Cleaning and disinfecting restrooms and toilets, windows, furniture, and floors in guest rooms and public areas as a team or individually

Organizing beds, changing linens, vacuuming carpets/rugs, emptying wastebaskets, and disposing trash properly daily or at any point it is asked

Managing and tracking all supplies are present in each room prior to arrival of guests

Using problem-solving skills to take care of needs of any guest that approach with any issues

Using effective communication and people skills to care for incoming and outgoing guests’ needs and assisting staff in any events

Ensuring cleaning policies and protocols that relate to any area of responsibility are in effect

Oct 2023 – Sept 2024 – Pride Industries - Janitorial

Dusting, cleaning furniture while following safety protocols and infection procedures, washing interior and exterior windows

Sweeping, mopping, or vacuuming floors and stairwells, emptying and cleaning wastebaskets, trash containers, biohazard waste bins and cigarette urns

Cleaning and sanitizing restrooms/bathrooms using specific practices and procedures, refilling restroom dispensers

Assisting with setting up for meetings, classrooms, conferences, or events and performing other duties and projects assigned

Handling the use of chemicals and supplies as directed through policies and procedures

EDUCATION

Luther Burbank High School

High School Diploma, graduated: June 1994

SKILLS

Bilingual (Spanish, English)

Multitasking/ Critical Thinking Skills

Driver’s License

Inventory Management

Customer Service/ Communication Skills

Technical Skills

References

Marina Barajas – Co-worker

Cell: 916-***-**** Email: *************@***.***

Thalia Martinez – Co-worker

Cell: 916-***-**** Email: ******.*******@*****.***

Contact this candidate