Mental Health Case Manager

SARALEE

*** ******* *****

Cumberland, KY, *****

Ph.: 502-***-****

***************@*****.***

Professional Summary

Currently work remotely in sales. Previous experience as a Intake call specialist and reliable

Mental Health Associate Tier 2, and addiction case management, with a Psychology degree

and background in mental health. Great listener and dedicated and compassionate with

going on three years of experience in mental health and substance abuse. A certified verbal

de-escalation instructor

Skills

Sales representative

Present

Precoa/Everything after+

January 2023-Present

Targeted Case Manager/Service Coordinator May 9- August /2022

Seven Counties Addiction Services Louisville, KY

● Assess clients strengths and needs

● Assist clients with adding goals to their treatment plan

● Link clients to resources and advocate for them

Intake Call Specialist/Mental Health Associate Tier 2 Jun 2019 -Current

The Brook Hospital - Dupont - Louisville, KY

Observe and positively influence patients' behavior, communicating and interacting with

them and teaching, counseling, and or usage of verbal de-escalation when recognizing a

possible crisis situation.

● Monitor patients' physical and emotional well-being and report unusual behavior or

physical ailments to medical staff.

● Set appointments for intakes and enter patient information into system.

Inventory at DCL factory May 2019 - Jun 2019

Express Employment Professionals - Louisville, KY

Complete forms in accordance with company procedures.

Count and keep a list of products in the factory.

Put items in place of correct storage.

Assistant manager Oct 2018 - Apr 2019

Applebee's Grill + Bar - Louisville, KY

Answer telephones and give information to callers, take messages, or transfer calls to

appropriate individuals.

Greet visitors or callers and handle their inquiries or direct them to the appropriate

persons according to their needs.

Complete forms in accordance with company procedures.

Supervise other staff in a organized fashion and provided training and orientation

to new staff

Stock supplies and do closing and safe deposits.

May 2018 - Oct 2018

The Healing Place Women's Campus - Louisville, KY

Complied personnel records.

Bachelor of Arts : Psychology May 2005

University of Louisville - Louisville, KY

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