Project Manager Quality Control
Resume:
Cliff Stallings
IT Project Manager
*****@**************.*** • 313-***-****
www.linkedin.com/in/cliff-stallings-b4b62818 • Lathrup Village, MI Seasoned and forward-focused IT professional with 30+ years of experience in developing innovative software solutions and implementing cutting-edge technologies from project inception to completion. Detail-oriented, results-driven individual with strong focus on problem-solving and strategic thinking. Exceptional ability to collaborate with cross-functional teams to achieve common goals and drive success. Proficient in analyzing data, identifying trends, and making data-driven decisions to optimize processes. Experienced in providing technical expertise and guidance to optimize system performance and enhance productivity. Strong communication skills, with demonstrated ability to communicate complex technical concepts clearly and concisely to various audiences. Committed to staying at forefront of technological trends and innovations, bringing passion and advanced expertise to every project undertaken. Areas of Expertise
• Information Technology (IT)
• IT Consulting
• Budgeting & Forecasting
• Data Management
• Software Development Lifecycle
• Risk Assessment & Mitigation
• Quality Control & Assurance Technical
• Project Management
• Strategic IT Planning
• Standard Operating Procedures (SOP)
• Software Architecture & Coding
• Business Analysis
• Process Improvement
• Vendor Management
• Stakeholder Communication
• Team Building & Training
• Client Relationship Management
• Cross-Functional Collaboration
Technical Proficiencies
Project Management: Smartsheet MS Project Service Level Agreements (SLA) Educational Tools: PowerSchool Google Classroom Blackboard Classroom Schoology Canvas Infrastructure: Remedy Chromebooks Desktops/Laptops Asset & Data Management Unified Communications: RingCentral Avaya Zoom Cisco Webex Microsoft Teams Google Meet Production Tools: Office 365 MS Word Excel PowerPoint Outlook Google Docs Operating Systems: Microsoft Windows (all versions) ChromeOS Linux macOS Solaris Networking/Security: Wireless Access Points 802.x Network Security Quality Control & Quality
Assurance:
Aconex Formstack Smartsheet
Professional Experience
CWS Solutions, Lathrup Village, MI 2013 – Present
General Manager Owner
Design and implement user-friendly websites for numerous clients. Manage all aspects of project development from conception to completion. Provide customized IT efficiency solutions for company leaders that optimize digital infrastructure and operational workflows. Advise clients on Total Quality Management (TQM) solutions to support continuous improvement and operational excellence. Build and maintain strong client relationships, delivering outstanding IT services that exceed expectations. Promote collaborative work environments that drive innovation. Conduct analyses of existing processes with goal of streamlining operations and introducing efficiency gains.
Long-term projects/IT roles:
● Quality Control Manager, for Nerds Xpress, Southfield, MI (2023 — Present) o Utilize the tool Aconex to manage aspects of Quality Control and Quality Assurance for IT Infrastructural systems for the Gordie Howe Bridge project in Detroit MI, and Windsor, Canada.
● Website Developer (2017 – 2023)
o Used WordPress and Elementor to design and launch compelling, user-friendly websites for numerous clients, with focus on ease of use and attention to detail.
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● IT Consultant for University Preparatory Academy (K-12), Detroit, MI (2017-2021) o Collaborated closely with cross-functional teams to develop clear technical documentation for projects spanning Infrastructure and Cloud Services at University Preparatory Academy (K12), facilitating clear understanding and efficient execution of technical initiatives.
● Project Manager, Video Security Migration Assessment Project for the Great Lakes Water Authority, Detroit MI (2015 - 2017) o Revamped video security assessment project to ensure rigorous systems integrity and enhanced operational security for Great Lakes Water Authority.
● IT Consultant for Detroit Public Schools, Detroit, MI (2011 - 2014) o Orchestrated and implemented comprehensive training programs for staff across diverse departments including Student Information Systems (SIS), Adult Education, Food Services, and Transportation at Detroit Public Schools
(K12).
SYNC Technologies, Detroit MI 2007 — 2013
CIO
Oversaw strategic IT initiatives and technology operations across organizations to support growth and enhance operational efficiency. Directed large-scale technology projects and maintained stringent quality management standards, ensuring alignment with company objectives and industry best practices. Cultivated multicultural, collaborative work environment, fostering innovation and knowledge sharing among diverse teams. Implemented robust IT infrastructure, including networking, data centers, and computer laboratories to accommodate evolving business needs.
● Maintained annual revenues surpassing $3M, demonstrating sustained business growth and financial success.
● Recognized for contributions to community and business excellence with the prestigious "Spirit of Detroit Award" from the Detroit City Council in 1997, underscoring commitment to both business success and civic responsibility.
● Spearheaded multiple high-profile initiatives, including projects valued at over $10M. Wayne State University, College of Engineering, Detroit MI 1984 - 2007 IT Director
Orchestrated strategic planning and execution of IT initiatives to align with business goals and improve overall operational efficiency. Collaborated with department heads and stakeholders to assess technological needs, develop IT strategies, and implement innovative solutions. Oversaw team of IT professionals, providing leadership, guidance, and support to ensure successful delivery of projects and daily operations.
● Established and maintained IT policies, procedures, and standards for College of Engineering at Michigan's third-largest public research university.
● Managed a data center, LAN/WAN, computer and research labs, distance learning, and classroom technologies.
● Received the "President’s Award" for Exceptional Service from Wayne State University's Board of Governors in 2001.
● Recognized with "Service Award" for 15 Years of Dedicated Service by Wayne State University's Board of Governors in 1999.
● Earned the "Presidential Award" from Wayne State University's Board of Governors in 1991.
● Honored as one of the "Outstanding Young Men of America" by the OYM Board of Advisors in 1985. Additional Project Management IT Roles
Information Technology Director (College of Engineering) Wayne State University IT Curriculum Development & Information Technology Instructor Detroit Area Pre-College Engineering Program Project Manager Customer Billing, Asset Management, Support Services Detroit Water & Sewerage Department Project Manager Professional Services City of Detroit Program Manager Directed 125+ IT Projects SYNC Technologies Director Peoples IALAC Community Center PICC
Project Manager Administrative Applications Development & Support Focus: Hope Senior Director Youth Development Center Sync Foundation Education
Bachelor of Business Administration Major: Business and Computer Systems Eastern Michigan University, Ypsilanti, MI
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