Real Estate Warehouse Operations
Resume:
James Byers, MBA
Thomasville, NC ************@*****.***
Motivated professional considered talented leader and driven problem solver. Offers 15+ years of experience in Sr. Management roles. Offers outstanding attention to detail and team coordination. Work Experience
Director of Warehouse Operations
Hawaiian Pacific Freight/Aloha Freight Forwarders – HI/CA/NC March 2021 to August 2024
• Initiated new business and arm of revenue to create long term storage netting the company over $250k per year
• Researched and completed due diligence on purchase of real estate and expansion through the islands for operations
• Managed up to 22 employees directly in addition to 12 person driver team
• Scheduled high volume of same day delivery freight-LTL and FCL
• Set schedules, created daily task assignments for drivers and warehouse workers
• Created and scheduled 16-20 daily LTL delivery runs
• Maintained high level of efficiency in deliveries with minimum delays
• Created and worked multiple databases (Accuterm, Excel, In-house inventory) daily to ensure accuracy, quality and safety
• Longest tenured employee displaying loyalty and drive in high turnover environment-with adjustments to multiple Sr Management hires and transitions
• Efficiently and creatively planning the unloading 10-25, 40-45ft containers for delivery of freight daily. • Customer satisfaction and delivery objective rate consistently above 96% monthly
• Created SOP's for dispatcher positions of LTL and FCL.
• Coordinated daily with multiple outside delivery agents to ensure accurate and timely reporting
• Worked with customers and customer service department daily to address concerns and delivery requirements in active ad hoc environment.
• Averaged 60-65hr work weeks with some weekend duty as well
• Received bonuses and two pay increases over one year period. Warehouse Lead - Assistant Supervisor
Hawaii Food Bank - Honolulu, HI February 2020 to March 2021
• Managed up to 8 employees directly
• Provided safety briefings, inspections of forklifts and temp logs for chills/freezers
• Operated forklift for up to 6hrs daily-(FIFO product, store product, pull product, trash product)
• Coordinated with outside agencies to dispose of expired product to farmers to ensure food cycle stayed complete and limit waste
• Coordinated with drivers the deliveries of product to outside agencies, varying from 8 pallets of product to up to 40 pallets per agency and multiple agencies daily
• Ensured the proper allocation of product to eligible agencies and ensures product quality through inspection
• Operated dual inventory systems and scanners to keep accurate track of product
• Completed three quarterly inventories and one annual inventory (each inventory in my designated department showed progressively less discrepancies/shrink through each inventory)
• Reduced waste costs to lowest amount ever under current Hawaii Foodbank management through work with pig farmers/agencies.
• Received pay increase directly related to performance evaluation and maintained a rating of meets or exceeds requirements across all areas of work
• Consistent volunteer with company projects, averaged over 44hrs of work per week for entire current period of employment. • Knowledgeable of food handling and Covid procedures Sr. Management/Owner Operator
Uncle's NY Deli & Byers Consulting, LLC - Honolulu, HI 10/2016 to 02/2020 Consultant - Owner/Operator
• Managed revenue strategies, sales and customer engagement tactics, increasing client base 38%. (Uncle's NY DeliWaikiki/Wahiawa/Kailua/Kaneohe)
• Recommended, planned and implemented promotional strategies which increased revenue 16%. (UN YD)
• Prepared and maintained monthly financials and sales/waste reports. (UN YD)
• Responsible for food and supply ordering and maintaining of inventory. (UNYD) • Employee scheduling, payroll and budget approval point person. (UNYD)
• Incubator/Accelerator of start-ups Moda-Box and Bizly of NYC, NY.
• Created new procedures implemented during training (Moda/Bizly).
• Coordinated and secured Series A, $2.8 million in funds(Moda).
• Coordinated and secured Series A, $1.2 of $1.5 in funds(Bizly).
• Prepared and assisted with project presentations for incoming industry.
• Wrote petitions to city of New York (Bizly).
• Developed and maintained global relationships with manufacturers (Moda).
• Developed and coordinated means for sharing and showcasing product and services (Moda/Bizly).
• Coordinated launch approach and phased targeting methods (Moda/Bizly.
• Assembled action item roadmaps that detailed initiatives and offered insight into reporting for budgeting and planning specifics. Owner-Operator
WLABA, LLC - Los Angeles, CA May 2010 to September 2016
• Opened and operated a 40k sq.ft. Indoor Training Facility.
• Developed a youth membership program designed to compete nationally in baseball and softball.
• Ran day to day operations of facility from Accounting to Sales to Staff Management. • Led marketing department that increased membership by 325% over a two year period.
• Secured sponsorships and relationships with leading product retailers in the baseball market (Marucci, Nike, Under Armour, MaxBats, Franklin and EvoShield).
• Strategically worked marketing campaign via multiple social media platforms and strong community presence.
• Created and developed algorithm to monitor membership concerns and trends in order to maintain or improve retention.
• Implemented training program that garnered national acclaim resulting in Nationally ranked teams, 200+Division 1 athletes.
• Created a diverse membership base from varying backgrounds and areas in and around Los Angeles.
• Enhanced organization reputation through exploring and acting on opportunities to add value to memberships.
• Managed 100+ full-time, part-time and contract employees. Sr Financial Analyst-Property Manager
Platinum Realty - Santa Monica, CA August 2006 to March 2010
• Maintained portfolio of over 16 million in commercial and residential assets.
• Held a 94% retention rate of existing lessees.
• Instrumental in the development of one of LA county's first communal office spaces (i.e.WeWork- TreeHouse styled office buildings).
• Created an acquisition format to help streamline acquisitions of distressed properties which led to a 140% return after only a 2-year period of ownership (19066 Magnolia and 501 Main St in Huntington Beach, CA).
• Worked with Whittier City Council and the community development department on the preservation of the Whittier Building.
• Created System to help other Property managers effectively interact with lessees and potential lessees in order to maintain good relationships, trust and retention.
• Co-founder of app designed to help potential lessees in viewing properties, gaining access to property and streamlining the view-to-lease process.
• Prepared asset, liability and capital account entries by compiling and analyzing account information.
• Comprehensive knowledge of accounting and auditing principles-AP/AR, payroll, general ledger postings, invoicing, taxation and regulatory compliance guidelines.
• Complete bank reconciliations; create invoices and collect overdue accounts.
• Manage payroll and scheduling.
• Coordinated maintenance and repair requests with vendor department and contacted contractors for bid proposals.
• Reviewed all leases to guarantee proper level of service for tenants. Implemented processes to provide residents benefits of clean, safe and well-maintained community
EDUCATION
Micro Masters in Supply Chain Management (EdX course) MIT - Cambridge, MA November 2020 to May 2022
MBA - Corporate Finance
UNC-Chapel Hill, NC - 2006
Bachelors in Business Administration and Management University of Maryland (Asian Division) Japan - 2001 USAF – HONORABLE DISCHARGE
Texas/California/Japan/Iraq/Africa/Afghanistan/others
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